Andre Flores

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Viewing 15 posts - 271 through 285 (of 1,932 total)
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  • in reply to: Is there a way to bulk import rates? #1190339

    Hello Anthony,

    Thank you for your suggestion, we will definitely take it into consideration and I will make sure to pass this information for further investigation to our developers. They might use this information for future reference when decide to perform changes to the way rates are calculated.

    Regards,
    Andre

    in reply to: Channel Manager #1190333

    Hello Anthony,

    Thank you for your feedback, it is much appreciated. I have added your up-vote to the feature request and hopefully this feature will be selected for development in the near future.

    Regards,
    Andre

    in reply to: Plugin updates: Compatibility Unknown #1190326

    Hello there,

    So far both Hotel Booking and Payment Request plugins are fully compatible with the latest WordPress version. We have also tested recent plugins updates and they appear to be stable without any critical issues.

    Regards,
    Andre

    in reply to: Problem in the display of the hours after choosing the date #1190291

    Hello Thomas,

    Could you kindly specify what time format exactly are you using that causes the issue? I will check it on my end.

    Regards,
    Andre

    in reply to: Hide (+taxes and fees) #1190278

    Hello David,

    Simply add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-tax-information.taxes-included {
	display: none;
}

    This should remove the text from your pages.

    Regards,
    Andre

    in reply to: How to customize name of the “charge” box? #1188733

    Hello Lahcen,

    You may do that easily using Loco Translate plugin. Check this article with an example of how to do that.

    Regards,
    Andre

    in reply to: Hide certain Accommodation Type from appearing in search #1188732

    You are always welcome. It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

    in reply to: Problem with fonts #1188730

    Hello Mariusz,

    This is indeed strange as the font seems to be applied in both cases, however, it looks like totally different fonts at: https://kamienica.bialystok.pl/pokoje/ and at: https://kamienica.bialystok.pl/testowe-rozwiazania/.
    Check your custom CSS code as well as inline styles directly on the page in order to make sure there is are no other fonts that affect the h2 titles.

    Regards,
    Andre

    in reply to: Error message when payment request sent #1188625

    Hello Robert,

    You are always welcome, I hope everything will work smoothly this time.

    Regards,
    Andre

    in reply to: How to show price without children #1186948

    You are most welcome, I am glad I could help.
    It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    in reply to: WordPress not showing update available on plugins #1186945

    Hello Raphael,

    Most likely you have had a Hotel Booking plugin built in one of our themes, that is why no license key field was available. Please note that the plugin built in the theme can be updated only along with the theme and currently the latest plugin version included in our hotel themes is v. 3.9.10. Now that you have installed the Hotel Booking plugin separately, you will be able to updated it automatically regardless of the theme version.

    Regards,
    Andre

    in reply to: Services: How do I edit the numbers set in drop-down? #1186943

    Hello Hannah,

    The service is applied to guests total capacity, so in case the room accepts 4 guests, there is no way to apply the service to maximum of 2 guests. If you would like to charge extra for additional guests, you should use the Variable Pricing, so the price per night is increased by $25 for 2+ guests. For more details check this article.

    Regards,
    Andre

    in reply to: Very high cpu usage, sync calls every second #1186931

    Hello Gundula,

    Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so I take a closer look at the issue. Perhaps, I will be able to find some workaround in order to avoid this issue.

    Regards,
    Andre

    in reply to: Hide certain Accommodation Type from appearing in search #1186894

    Hello Kerry,

    Thank you for getting back to me. Yes, accommodations are not being displayed in the calendar when switching the accommodation type to Private mode indeed.
    In this case you may try hiding the accommodation type in question on your website via CSS. Add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-room-type.post-XXX {
    display: none;
    }

    Where “XXX” is the accommodation type ID. This will hide it everywhere on the website, however, you will still be able to book it in the back-end.

    Regards,
    Andre

    in reply to: Guest Account Registration #1186874

    Hello everyone,

    Thank you for your up-votes, I have added them to the requests list.

    Regards,
    Andre

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Viewing 15 posts - 271 through 285 (of 1,932 total)
1 2 3 … 18 19 20 … 127 128 129