Andre Flores

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Viewing 15 posts - 1,591 through 1,605 (of 1,932 total)
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  • in reply to: Synchronization problem with booking.com #997779

    Hello, Bernardo!

    I suggest that you delete all the logs on the screen you have provided in your screenshot first. Once it is done, try syncing the external calendars once again. I would also recommend that you navigate to Accommodation ->Settings and set the Automatically delete sync logs older than option to at least a “Week”. If the issue repeats in future, set the option to “Day” – this will prevent the database from sync logs overload.

    Regards,
    Andre

    in reply to: How change in accommodation/settings in other languanges? #997338

    Hi, Imre!

    There is no need to select different pages for each language under Accommodation ->Settings, you should just make sure the system pages translated versions exist. You will be able to change the text of the system pages using String Translations.
    As for the accommodations, they also should not be translated, only accommodation types themselves.
    Please note that each translation is a separate page, so it has a unique ID. The ID of an accommodation type in Spanish (ex. ID = 99), is different from the ID of the same accommodation type in French (ex. ID = 150). So when you add shortcodes of the booking system on Spanish page, make sure to use Spanish ID’s: [mphb_availability_calendar id=”99″] And if you use shortcodes on French pages of your website, use French ID’s in the shortcodes: [mphb_availability_calendar id=”150″]
    You may get the accommodation type ID by hovering its title under Accommodation ->Accommodation Types tab.
    Make sure to check this article carefully in order to learn how to translate the plugin properly.

    Regards,
    Andre

    in reply to: Change Accomodation Type of existing (and booked) room #997331

    Hello, Manuel!

    Do you mean you want to assign an existing accommodation to another accommodation type? If so, I am afraid such option is not available, you will need to create a new accommodation in order to be able to assign it to the desired accommodation type.

    Regards,
    Andre

    Hello, Thomas!

    I would kindly ask that you provide me with the example page URL and attach some screenshots on what exactly you are trying to achieve, since I am afraid I did not quiet get your point.
    Thank you in advance.

    Regards,
    Andre

    in reply to: How to remove sidebar from Products/Shop page #997329

    Hello, Jose!

    As far as I understood you would like to not just get rid of the sidebar, but to change the products columns count from 3 to 4. You may achieve this by following one of the provided solutions in this thread.

    Regards,
    Andre

    Hello, Kerry and Felix!

    I am following your concerns and frustration, our developers are doing their best to find the cause if the issue and the resolution to it. Unfortunately, it turned out to be not an easy task due to the issue specificity. Still, the issue does not occur while testing, but only with the real bookings. Our developers have installed hidden logs to your servers in order to catch the issue, so I hope that the resolution will be provided shortly.

    I hope for your understanding.

    Regards,
    Andre

    Hello there,

    You may added the code right under Appearance ->Customize ->Additional CSS tab. If you prefer to use child theme, you may also add the code to any .css file under your child theme.

    Regards,
    Andre

    in reply to: Create internal notes for bookings #992370

    Hello, Michael!

    Thanks for your up-vote, I have added it to the request as well.

    Regards,
    Andre

    in reply to: Change Text in the Details of Accomodation listing #992361

    Hello, Jan!

    You may change any desired text using Loco Translate plugin. Kindly refer to this example on how to do that.
    As for the coma sign between amenities, you may easily get rid of them by following directions from this article.

    Regards,
    Andre

    in reply to: Need the booking report to display on dashboard #992357

    Hello, Deryck!

    All the bookings are available under Bookings ->All Bookings tab in the Dashboard – so far this is the only option to view available bookings with all the statuses.

    Regards,
    Andre

    in reply to: Remove Transparent Header – Change Slider #992354

    Hello there,

    You may disable the Home page header to make your slider displayed at the very top by adding the following code under Appearance ->Customize ->Additional CSS:

    .home .entry-header-wrapper.no-image {
    	display: none;
    }

    If you would like to do that on other pages as well, make sure to remove .home from the code.

    Regards,
    Andre

    in reply to: Show prices with tax #992351

    Hi, Nicolas!

    Thank you for your up-vote, it has been also counted.

    Regards,
    Andre

    in reply to: Booking Form Popup Calendar #992349

    Hello there!

    It would be much appreciated if you provide a link to the example page or even better if you submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue and provide further assistance.

    Regards,
    Andre

    Hello, Simon!

    First of all, I would like to thank you for your feedback, it is much appreciated.
    I regret that you feel default plugin functionality does not offer enough customization options and flexibility.

    On the Search Results page you are able to either enable or disable the recommended accommodations section under Accommodation ->Settings. If you would like to hide the rest of the accommodations and leave the recommended section only, you may do that via custom CSS.

    I would recommend that you check this article on how to manage single accommodation type pages layout, if you have not had a chance to yet.

    If you are referring to the standard search form, which is used on the single accommodation type page, you may enable Adults and Children fields for it easily by selecting the “Show price together with adults and children fields” option under Accommodation ->Settings ->Direct Booking Form option: https://prnt.sc/u0slca (the option is available in the Hotel Booking plugin starting from version 3.8.3).

    The Hotel Booking & Elementor Integration plugin indeed allows the possibility of adding Hotel Booking elements via widgets and performing minor styling changes to them via Hotel Booking Styles add-on.

    If you face some specific issues with the plugin configuration/editing, do not hesitate to submit a request to our Help Desk, we will gladly assist you further.

    Regards,
    Andre

    in reply to: Show prices with tax #991679

    Hi, Bastiaan and Thomas!

    Thank you for your feedback and up-votes, they have been counted. We will see if there are more users interested in this feature and consider adding it to one of plugin future updates.

    Regards,
    Andre

Viewing 15 posts - 1,591 through 1,605 (of 1,932 total)