- This topic has 8 replies, 4 voices, and was last updated 1 year, 5 months ago by Andre Flores.
- August 27, 2020 at 1:47 pm #996127Manuel SchweigerParticipant
I urgently need to change the type of an accomodation and the bookings which belong to this accomodation.
Why is this functionality is greyed out on my dashboard?
ManuelAugust 28, 2020 at 6:47 am #996429Mary EvansParticipant
If you need to change your bookings by changing their accommodation types that were specified when making a reservation, you should be able to edit your bookings (if your Hotel Booking version is 3.8.0 and greater). Please, make sure to follow this post or video tutorial with more instructions provided.
In case this does not help, please, clarify the issue and desired results more detailed providing some examples/screenshots. You may also submit a ticket here, in order to have a look at your issue personally.
M. EvansAugust 28, 2020 at 8:59 am #996451Manuel SchweigerParticipant
thanks for your answer.
I know that it is possible to change the Accomodiation of an exisiting booking manually.
But I need to change the accomodation type of an existing room/accomodation.August 28, 2020 at 9:10 am #996460Manuel SchweigerParticipant
Here is a screenshot where the option to change the Accomodation Type is greyed out:August 31, 2020 at 8:12 am #997331Andre FloresModerator
Do you mean you want to assign an existing accommodation to another accommodation type? If so, I am afraid such option is not available, you will need to create a new accommodation in order to be able to assign it to the desired accommodation type.
AndreSeptember 2, 2020 at 12:28 pm #998496Manuel SchweigerParticipant
Yes this is what i meant.
So, this is really bad, because this means I need to create new accomodations and I need to manually change all exisiting bookings to the new accomodation.
Why is this not implemented? Many other systems (like booking.com) are able to do that.
ManuelSeptember 3, 2020 at 7:16 am #998865Andre FloresModerator
We will definitely keep your request in mind and in case there are more similar requests from other users, we will consider adding this feature to one of plugin future updates.
AndreAugust 18, 2021 at 4:19 am #1172501Steve HeyParticipant
I agree – Sometimes rooms are changed, so that a new room type needs creating, eg a double is converted to a twin. If this is one of perhaps three rooms of this type but only one is changing, then how on earth do we accommodate that change?August 19, 2021 at 4:14 am #1172891Andre FloresModerator
Thank you for your feedback, it is much appreciated. Currently the only option would be generating new accommodation and getting rid of the previous one, which should have been changed. Basically, there is no such option in the plugin as functionality does not allow selecting certain rooms by your guests, you may only “move” them from one room to another manually via back-end.
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