There is a lot of planning that goes into creating your hotel check-in strategies. And in our time and day, check-in doesn’t necessarily translate into arrival, it also includes creating convenient pre-arrival experiences and ensuring modern, flexible ways to check it. Most importantly, these ways should be aimed at alleviating the check-in process from both the guest and the industry perspective.
Flexible online check-in, self-service check-in kiosks, remote check-in, and traditional reception desks – how does your choice of a hotel check-in strategy influence the travel decision-making process of your guests?
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