[Andre Flores]

Hello Maria,

I am following your frustration, however, the issue is rather caused by the shifting nature of WordPress engine and there is not much we can do about it. The issue re-occurred in the latest WordPress update v. 5.6 and our developers have already found the way to have it fixed, so the issue will be resolved shortly in the nearest plugin update.
Since the plugin is built in the Booklium theme you have purchased, you will need to wait for the theme update in order to have the plugin updated, as it can be updated only along with the theme. If you do not want to wait for the theme update, you may also purchase the Hotel Booking plugin license separately in order to get automatic plugin updates regardless of the theme version.

Regards,
Andre

[Andre Flores]

Hello Laetitia,

1. You should simply make sure that you have both rates applied to the same seasons – this will make them both available on the Checkout page only, e.g.: https://prnt.sc/wlltfc.

2. It more depends on the theme you are using, you should check your theme settings and find out whether it is allowed to use an image logo instead of the site title. Try finding the option under Appearance ->Customize tab.

Regards,
Andre

[Andre Flores]

Hello Marc and Michael,

If you sync your Hotel Booking calendar with a single OTA, then it is recommended to have the option ticked, since there is no sense in exporting bookings to an external calendar, which were imported from the same calendar. If you sync your Hotel Booking calendar with several OTAs, then you may leave the option unticked in order to make sure imported bookings from one OTA are also exported to other ones.

Regards,
Andre

[Andre Flores]

Hello Thomas,

You may try creating such a service and enable it right before adding to the booking in the back-end. Once it is added, disable the service back, so it is not applied to other bookings – this should work.

Regards,
Andre

[Andre Flores]

Hello Thomas,

Thanks for the up-vote, it has been counted as well.

Regards,
Andre

[Andre Flores]

Hello Thomas,

Thank you for your up-vote, it is much appreciated. I have added it to the feature request.

Regards,
Andre

[Andre Flores]

Hello there,

Yes, that is correct, you should drag the desired rate to the very top under Rates in order to apply the higher priority to it – the higher the rate, the higher priority it has got.

Regards,
Andre

[Andre Flores]

Hello Steve,

You are most welcome, I am glad I could help. It would be much appreciated if you leave your positive feedback about the Albatross theme at: https://motopress.com/products/albatross/#edd-reviews-respond.
Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello Jindřich,

I am glad that you were able to have it working. Yes, we do have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates. Anybody else who also needs this feature feel free to let us know by commenting this thread.

Regards,
Andre

[Andre Flores]

Hello Steve,

I assume you are referring to general Availability Search Form, which usually do not display booked/unavailable dates in the calendar, as it is used for all the accommodations on your website and allows your guests to select any desired dates to find out if any accommodation is available for those exact dates.
If you would like to use the availability search form for specific accommodation, you will need to use the [mphb_availability ID=”777″] shortcode, where “777” is the ID of the accommodation type in question.
The above shortcode should be used instead of [mphb_availability_search] shortcode on your page.

Regards,
Andre

[Andre Flores]

Hello Jindřich,

I assume you are referring to default meta blocks displayed on single accommodation type pages. If so, you may remove them by overriding Hotel Booking actions in your theme functions.php file, e.g.:

remove_action( 'mphb_render_single_room_type_metas', array( '\MPHB\Views\SingleRoomTypeView',
 'renderGallery' ), 10 );

The above code will remove the default gallery generated automatically by the plugin, simply add the code to your active theme functions.php file (it is recommended to use the child theme).
You will find a list of all actions for meta blocks in this article.

Regards,
Andre

[Andre Flores]

Hello Maria,

Thank you for the detailed explanation, it is much appreciated.

Indeed, you should create a separate season for each period of time/event, so, basically the Season does not mean it should be only the high, the low, summer, winter etc. season, it may be any period of time or even specific date, e.g. Thanksgiving. You will need to create as many seasons as there are variations for your accommodations, e.g.: David House High season from Jan-7 to Feb-20, Jhon House High season from Jan-15 to Feb-28
etc.
So far this is the only option to achieve what you need and there are no alternatives to it.

Regards,
Andre

[Andre Flores]

Hello Maria,

There is no option to assign a season to certain accommodation type by default, however, you may create seasons for each accommodation type and configure rates for each accommodation type within that specific season – this will make each accommodation type available within specific season only.

Regards,
Andre

[Andre Flores]

Hello Jonathan,

Thank you for your suggestion, it is much appreciated. We will take it into consideration and in case there are more similar requests from other users, we will consider adding this feature in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Jason,

Thank you four feedback, it is much appreciated. I have added your up-vote to the feature request. Make sure to try this workaround before considering switching to another plugin.

Regards,
Andre

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