- This topic has 6 replies, 5 voices, and was last updated 1 year, 6 months ago by J. Davis.
- September 25, 2020 at 11:15 am #1009524Marc FergusonParticipant
Quick question regarding this setting “Do not export imported bookings”
If that is ticked does it mean if a booking is pulled down from Booking.com for instance, will it not upload that booking to other providers like Expedia?
Tnx in advance
MarcSeptember 28, 2020 at 6:46 am #1010104Andre FloresModerator
That is correct, enabling this option will not allow bookings imported from OTAs to be exported to other OTAs. It is recommended that you sync all the OTAs calendars with each other in order to prevent any chance of overbooking, e.g. sync Hotel Booking with Booking.com and Expedia, as well as sync Booking.com with Expedia.
AndreSeptember 28, 2020 at 6:59 am #1010110Marc FergusonParticipant
So to be sure it must be unticked right?January 9, 2021 at 9:15 am #1056941Michael MellyParticipant
Is this recommended to be unticked?January 12, 2021 at 8:06 am #1057971Andre FloresModerator
Hello Marc and Michael,
If you sync your Hotel Booking calendar with a single OTA, then it is recommended to have the option ticked, since there is no sense in exporting bookings to an external calendar, which were imported from the same calendar. If you sync your Hotel Booking calendar with several OTAs, then you may leave the option unticked in order to make sure imported bookings from one OTA are also exported to other ones.
AndreMay 23, 2022 at 8:56 am #1307855Fabio LimaParticipant
This can cause problems with booking.com and often does. In my case a few months ago this unchecked option worked correctly and if checked it cleared some bookings from booking.com, now this option is behaving in reverse, if unchecked some reserved dates become available. This caused quite a bit of confusion.May 26, 2022 at 2:00 am #1309346J. DavisKeymaster
Your situation requires taking a closer look at real use cases. You may contact our support team providing examples of the bookings and describing the issue as detailed as it is possible so that we could help you sort it out.
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