MotoPress

Free and Premium WordPress Plugins & Themes

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Andre Flores

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Viewing 15 posts - 916 through 930 (of 1,941 total)
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  • in reply to: toolset automatically downloaded – why? #1088459

    Hello Maurice,

    Sure, you are welcome. Feel free to delete the plugin if you are not going to use it.

    Regards,
    Andre

    in reply to: Font and the color for the search availability form in Elementor #1088453

    Hello Radu,

    The best option would be editing the form styles via custom CSS. You may add a custom class to the form as well and then apply custom styles to that class: https://prnt.sc/10jjw4i. You will find an example of how to add custom CSS to the Hotel Booking elements in this article.

    Regards,
    Andre

    in reply to: Multilanguage Site Ends on 502 Bad Gateway nginx Error Page #1088446

    Hello Nicolas,

    Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Feature request: more permissions for users not Admin #1088441

    Hello Jose,

    I have added your up-vote to the feature request as well, thank you.

    Regards,
    Andre

    in reply to: No extra Booking buffer on imported bookings please #1088439

    Hello there,

    Thank you for your detailed feedback, it is indeed much appreciated.
    I am following your concerns and they do make sense. We have already passed the request for further investigation to our developers and hopefully they will be able to look into this matter shortly and provide a feedback.

    Regards,
    Andre

    in reply to: Hotel Booking Plugin update #1088433

    Hello Corrine,

    Yes, sure! The theme and the plugin will be definitely compatible with WordPress 5.7, so no worries at all.

    Regards,
    Andre

    in reply to: Error on Booking Confirmation And no Email to customer #1088432

    Hello Fenton,

    The issue will be handled in your ticket #36496, kindly provide temporary access to your WordPress dashboard, so we take a closer look at it.

    Regards,
    Andre

    in reply to: Copy of booking confirmation mail #1088431

    Hello Oliver,

    Unfortunately, there is no such option in the plugin, as both admin and customer get their own confirmation emails. Could you specify in more details in which cases getting a copy of customer confirmation emails is needed?

    Regards,
    Andre

    in reply to: Hotel Booking Plugin Styling and Avada theme #1088427
    This reply has been marked as private.
    in reply to: Bookings allowed when calendar is full #1088422

    Hello Helen,

    I am sorry for the delay, I have passed your request #36149 to the specialist in charge, you will get the response shortly.

    Regards,
    Andre

    in reply to: toolset automatically downloaded – why? #1087978

    Hello Maurice,

    The Toolset plugin is not included in Booklium theme, I am not sure where it came from in your dashboard. The Booklium theme includes following plugins:

    Another MailChimp Widget
    Categories Images
    Getwid
    Hotel Booking
    One Click Demo Import (for the first theme installation)
    SVG Support

    Regards,
    Andre

    in reply to: Feature Request: Payment Plan Option #1087973

    Hello Dumitru,

    Thank you for your up-vote, it has been counted. If there are more requests from other users, we might consider implementing this feature in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Email sending 2 days prior even though set at 1 day prior #1087970

    Hello Blake,

    That is correct, there is no option to set the number of hours, however, this is how the plugin functions by default. Unfortunately, this can not be changed in any way. The interval of 12 hours is added automatically and it may happen that the notification arrives some hours earlier/later than expected.

    Regards,
    Andre

    in reply to: Email for payment details before the final confirm #1087969

    Hello there,

    Unfortunately, there is no pending payment email available for sending to either admin or customer. However, if you use the Payment Request add-on, then the email will be sent to customer with the link to pay the balance due, so he will definitely not miss the payment.

    Regards,
    Andre

    in reply to: No extra Booking buffer on imported bookings please #1087961

    Hello there,

    Thank you for your detailed feedback and sharing your experience. Basically, this is how Booking Buffer feature works in the Hotel Booking:

    1. The Booking Buffer is NOT added to the export file, as external platforms have their own buffer options, which may be configured directly in their settings;
    2. The Booking Buffer IS added to all the bookings on the website, including the ones imported from external platforms. The Booking Buffer in the Hotel Booking is applied to specific accommodations, therefore, if the imported booking is related to the same accommodation, then the buffer option will be applied to it as well.

    I hope this makes sense.

    Regards,
    Andre

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Viewing 15 posts - 916 through 930 (of 1,941 total)
1 2 3 … 61 62 63 … 128 129 130