Bookings allowed when calendar is full

  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by Andre Flores.
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  • #1087490
    Helen Harvey
    Participant

    Hi there,

    I apologies for posting this here. but, I have been waiting for over a week to hear from my support ticket and I am getting desperate to get this sorted.

    My main problem is that the calendar is showing completely full for March and April, however, when I search for availability on those months, it says there are 4 accommodations available.

    This booking system was previously working perfectly so I am unsure if some of the settings have been changed or perhaps the synced bookings are not being taken into consideration. Basically, I’m not sure what the problem is.

    I would really appreciate a prompt reply with this as I said above, I have waiting for support via another ticket for over a week.

    I look forward to hearing from someone,

    Thanks,

    Helen

    #1088422
    Andre Flores
    Moderator

    Hello Helen,

    I am sorry for the delay, I have passed your request #36149 to the specialist in charge, you will get the response shortly.

    Regards,
    Andre

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