Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Error on Booking Confirmation And no Email to customer
- This topic has 3 replies, 2 voices, and was last updated 3 years, 7 months ago by Andre Flores.
- AuthorPosts
- March 10, 2021 at 12:46 pm #1087823Fenton ShoemakeParticipant
In testing the plugin, When I hit confirm reservation, I get this error message: “There has been a critical error on this website.” I have looked at the settings and the Checkout page is set to Booking Confirmation and booking confirmed page is set to booking confirmed. The booking is listed with pending confirmation.
I am also not receiving any emails to confirm the reservation.
One last thing. The tax on the transaction isn’t being shown in the total amount.
Any ideas on where to look?
Thanks!March 10, 2021 at 1:03 pm #1087828Fenton ShoemakeParticipantI finally figured out the tax issue.
March 10, 2021 at 1:09 pm #1087829Fenton ShoemakeParticipantI looked through my error logs and it points to wp-includes/wp-db.php on line 792
Looking at line 792, this it what it reads:
if ( $this->use_mysqli ) {
if ( function_exists( ‘mysqli_set_charset’ ) && $this->has_cap( ‘set_charset’ ) ) {
$set_charset_succeeded = mysqli_set_charset( $dbh, $charset );
}
Any idea?March 11, 2021 at 11:56 pm #1088432Andre FloresModeratorHello Fenton,
The issue will be handled in your ticket #36496, kindly provide temporary access to your WordPress dashboard, so we take a closer look at it.
Regards,
Andre - AuthorPosts
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