Forum Replies Created
- AuthorPosts
- July 14, 2021 at 10:33 pm in reply to: How to adapt the styles so that the template stretches in width? #1156723
Andre Flores
ModeratorThank you for cooperation, we will continue working on your issue in our Help Desk then.
Regards,
AndreAndre Flores
ModeratorHello Ari,
Thank you for your up-vote, it has been counted. The feature request has not been quite popular to the date, so we are still collecting feedback from our users regarding this matter. There are other feature requests with more demand, so we have not yet selected this feature for development.
Thank you for comprehension.Regards,
AndreJuly 14, 2021 at 2:04 am in reply to: How to adapt the styles so that the template stretches in width? #1156229Andre Flores
ModeratorHello Gevorg,
I have checked the Creatista theme demo and the same issue does not occur there: https://themes.getmotopress.com/creatista/.
Looks like some content alignment on your website causes the shift issue. In order to take a closer look at the issue I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard.Thank you in advance.
Regards,
AndreAndre Flores
ModeratorYou are most welcome 🙂
It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
July 13, 2021 at 4:36 am in reply to: notification tag is not replaced with accomodation notification #1155647Andre Flores
ModeratorThis reply has been marked as private.July 13, 2021 at 4:29 am in reply to: Some bookings are not visible in external calendars after synchronization #1155644Andre Flores
ModeratorHello Marlan,
Both bookings in provided .ics file have already passed, this may be the reason why they are not displayed in external calendars after synchronization. Try adding some test bookings for future dates and check whether they appear in external calendars after syncing with them.
Regards,
AndreAndre Flores
ModeratorHello Yan,
Try enabling the “Skip search results page and enable direct booking from accommodation pages.” option under Accommodation ->Settings tab – this will allow checking availability directly on accommodation type pages and proceeding to checkout if needed.
Regards,
AndreAndre Flores
ModeratorHello Edgar,
Thank you for your up-vote, it has been counted as well.
Regards,
AndreJuly 12, 2021 at 3:43 am in reply to: notification tag is not replaced with accomodation notification #1155100Andre Flores
ModeratorThank you for you kind words, your feedback is much appreciated and very important to our team! I would kindly ask that you share your positive feedback about Notifier and Payment Request add-ons using below links:
https://motopress.com/products/hotel-booking-notifier/#edd-reviews-respond/
https://motopress.com/products/hotel-booking-payment-request/#edd-reviews-respond/Thank you in advance!
Regards,
AndreJuly 12, 2021 at 3:39 am in reply to: Availability Calendar – Show fully booked dates on general calendar #1155099Andre Flores
ModeratorHello Rafael and Robert,
Thank you for your feedback, it is much appreciated. I have added your up-votes to the feature request.
Regards,
AndreJuly 12, 2021 at 3:26 am in reply to: Collect data for specific accommodation types only during checkout #1155094Andre Flores
ModeratorThis reply has been marked as private.Andre Flores
ModeratorHello Noel,
Taking into account that guests may check-in any day of the week, such configuration is not possible, as the first rule in the rules list will have the highest priority.
The only way to achieve a similar configuration is creating three different seasons applied to different days of the week, and then configuring min-stay/max-stay booking rules for corresponding seasons.
You may find an example of how it should be configured in this article.Regards,
AndreAndre Flores
ModeratorThank you for all your up-votes, they have been counted 🙂
Andre Flores
ModeratorHello Nicholas,
Thank you for sharing this information, it is much appreciated.
Our developers are currently working on possible fixes for issues, related to unexpected behavior during checkout process, e.g. when the page is refreshed, freezes etc.
We expect to have the Hotel Booking plugin update with possible bug fixes released shortly.Regards,
AndreAndre Flores
ModeratorHello Daniel,
The warning means that there is an existing booking/accommodation block in your calendar, which partially blocks dates from 2021-08-02 to 2021-08-18.
Navigate to Bookings ->Calendar and make sure dates are fully free to book, otherwise you will not be able to import booking with dates overlapping an existing booking.Regards,
Andre - AuthorPosts