Andre Flores

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Viewing 15 posts - 1,276 through 1,290 (of 1,932 total)
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  • Hello Marcus,

    The ticket #33365 has been taken care of already, you should receive an e-mail shortly.

    Regards,
    Andre

    in reply to: Editing Slides #1042241

    Hello Katie,

    The Home page slider slides are added via child pages of the Home page. Navigate to Pages and open Home page child pages for editing: https://prnt.sc/vvnzcr – you will be able to change the image, which is set as Featured Image at the lower right and the slide caption added in the Excerpt field. The slide title is defined as the page title: https://prnt.sc/vvo0g9.

    Best regards,
    Andre

    in reply to: problems with Booking Rule #1042235

    Hello Gabriel,

    Unfortunately, there is no such option in the plugin, however, we do have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.
    Meanwhile you may temporary disable the booking rule before adding booking via admin panel and then activate it back.

    Regards,
    Andre

    in reply to: Price changes / Not showing real prices #1042230

    Hello Karl,

    On the Checkout page the price is displayed according to the number of guests selected. Before you select the desired number of guests, the price in the price breakdown is displayed per the maximum available capacity, that is why it may differ and will be displayed accordingly once the number of guests is selected.

    Regards,
    Andre

    in reply to: Taxes for room booking #1042228

    Hello Oliver,

    Currently there is no option to achieve this in the Hotel Booking plugin, however, we do have such a feature request and I have added your up-vote to it as well.
    Meanwhile, you may try the workaround provided by one of our users.

    Regards,
    Andre

    in reply to: Add fixed fee for the whole stay #1041432

    Hello Shana,

    You may add it as a Fee under Bookings ->Taxes & Fees tab – make sure to set the Type to “Per accommodation / per day” and the Limit to “1 day”, so it is charged once per the whole stay: https://prnt.sc/vuvrf5.

    Regards,
    Andre

    in reply to: Stopping a room from being rented the next day #1041431

    Hello Gaetano,

    I would recommend that you submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Error when using “Contact Us” form in Campterra. #1041430

    Hello Jim,

    You are most welcome, I am glad I could help. It would be much appreciated if you leave your positive feedback about the Campterra theme at: https://motopress.com/products/campterra/#edd-reviews-respond.

    Thank you in advance.

    Regards,
    Andre

    Hello Ushir,

    1). Kindly submit a request to our Help Desk providing your website URL, so we take a closer look at the issue.

    2). You may switch the calendar style in “Calendar Theme” option under Accommodation ->Settings tab.

    Regards,
    Andre

    in reply to: Accomodation types plugin – issue with flexslider #1040830

    Hello Nenad,

    The issue has been resolved in Hotel Booking v. 3.8.5. Since the plugin is built in the theme you are using, its version may be different to the latest one, as the plugin can be updated along with the theme only and it usually takes some time for our developers to update the theme.
    You may wait for the theme update or purchase the Hotel Booking plugin separately in order to receive its automatic updates regardless of the theme version.
    Meanwhile you may install Disable Lazy Loading plugin, which should resolve the issue as well.

    Regards,
    Andre

    in reply to: Custom deposit request for each addomodation #1040825

    Hello Mario,

    It should be mentioned that the Payment Request add-on does not allow charge deposit. If you use confirmation “By admin manually” mode, the add-on allows to charge the full amount only. You may find out how the Payment Request add-on functions with each confirmation mode here.
    There is also no option to have different deposit for different accommodation types, unfortunately, the deposit amount is applied to all the accommodation types on the website, however, we will consider your suggestions for future plugin updates.

    Regards,
    Andre

    in reply to: child theme has an overlay #1040823

    Hello Petra,

    You may change the overlay by adding the following code under Appearance ->Customize ->Additional CSS:

    body.page-has-post-thumbnail .entry-header-background::after {
    	background: #252e59;
    	opacity: .5;
    }

    Feel free to decrease the capacity value to make the overlay lighter, as well as change the color value to apply different color to the overlay.

    Regards,
    Andre

    in reply to: Recurring Holidays/Year-to-year Seasons #1040821

    Hello there,

    Thank you for your up-votes, they have been counted.

    Regards,
    Andre

    in reply to: Error when using “Contact Us” form in Campterra. #1040819

    Hello Jim,

    Most likely the issue is caused by your server mail configuration. Check this article for more details about the error you have got.

    Regards,
    Andre

    in reply to: tourist tax in Germany #1040818

    Hello Chad,

    Thank you for your up-vote, it has been counted. So far there is no option to configure yearly rates, so your workaround looks to be nice.

    Regards,
    Andre

Viewing 15 posts - 1,276 through 1,290 (of 1,932 total)