Andre Flores

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Viewing 15 posts - 1,276 through 1,290 (of 1,926 total)
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  • in reply to: Stopping a room from being rented the next day #1041431
    Andre Flores
    Moderator

    Hello Gaetano,

    I would recommend that you submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Error when using “Contact Us” form in Campterra. #1041430
    Andre Flores
    Moderator

    Hello Jim,

    You are most welcome, I am glad I could help. It would be much appreciated if you leave your positive feedback about the Campterra theme at: https://motopress.com/products/campterra/#edd-reviews-respond.

    Thank you in advance.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Ushir,

    1). Kindly submit a request to our Help Desk providing your website URL, so we take a closer look at the issue.

    2). You may switch the calendar style in “Calendar Theme” option under Accommodation ->Settings tab.

    Regards,
    Andre

    in reply to: Accomodation types plugin – issue with flexslider #1040830
    Andre Flores
    Moderator

    Hello Nenad,

    The issue has been resolved in Hotel Booking v. 3.8.5. Since the plugin is built in the theme you are using, its version may be different to the latest one, as the plugin can be updated along with the theme only and it usually takes some time for our developers to update the theme.
    You may wait for the theme update or purchase the Hotel Booking plugin separately in order to receive its automatic updates regardless of the theme version.
    Meanwhile you may install Disable Lazy Loading plugin, which should resolve the issue as well.

    Regards,
    Andre

    in reply to: Custom deposit request for each addomodation #1040825
    Andre Flores
    Moderator

    Hello Mario,

    It should be mentioned that the Payment Request add-on does not allow charge deposit. If you use confirmation “By admin manually” mode, the add-on allows to charge the full amount only. You may find out how the Payment Request add-on functions with each confirmation mode here.
    There is also no option to have different deposit for different accommodation types, unfortunately, the deposit amount is applied to all the accommodation types on the website, however, we will consider your suggestions for future plugin updates.

    Regards,
    Andre

    in reply to: child theme has an overlay #1040823
    Andre Flores
    Moderator

    Hello Petra,

    You may change the overlay by adding the following code under Appearance ->Customize ->Additional CSS:

    body.page-has-post-thumbnail .entry-header-background::after {
    	background: #252e59;
    	opacity: .5;
    }

    Feel free to decrease the capacity value to make the overlay lighter, as well as change the color value to apply different color to the overlay.

    Regards,
    Andre

    in reply to: Recurring Holidays/Year-to-year Seasons #1040821
    Andre Flores
    Moderator

    Hello there,

    Thank you for your up-votes, they have been counted.

    Regards,
    Andre

    in reply to: Error when using “Contact Us” form in Campterra. #1040819
    Andre Flores
    Moderator

    Hello Jim,

    Most likely the issue is caused by your server mail configuration. Check this article for more details about the error you have got.

    Regards,
    Andre

    in reply to: tourist tax in Germany #1040818
    Andre Flores
    Moderator

    Hello Chad,

    Thank you for your up-vote, it has been counted. So far there is no option to configure yearly rates, so your workaround looks to be nice.

    Regards,
    Andre

    in reply to: Translation theme #1040817
    Andre Flores
    Moderator

    Hello Andrey,

    Kindly specify where exactly this text can be seen, so I check it on my end.

    Regards,
    Andre

    in reply to: Multiple reminders if balance not paid? #1040815
    Andre Flores
    Moderator

    Hello Andy,

    That is correct, there is no option to send our more than one notification in Notifier add-on so far. We will take your request into consideration though and in case there are more similar requests from other users we might include this option in one one of the plugin future updates.

    Regards,
    Andre

    in reply to: Show prices with tax #1040813
    Andre Flores
    Moderator

    Hello Isidro,

    Currently the taxes are displayed separately from the base price in Hotel Booking as well as the total price is also displayed in the price breakdown, check the following example: https://prnt.sc/vu90k7. The same price breakdown is generated in invoice, so there should be no issues for your guests to see the price without tax, the tat itself and the total price.

    Regards,
    Andre

    in reply to: rates on overlapping days #1040797
    Andre Flores
    Moderator

    hello Joke,

    If the first Saturday falls on the date with different rate, then that exact rate will be applied to it, as the rates are applied to specific dates, not days of the week.

    Regards,
    Andre

    in reply to: Coupon / promo codes #1040796
    Andre Flores
    Moderator

    Hello Cassie,

    You should enable the Coupons option under Accommodation ->Settings: https://prnt.sc/vu8fcg.

    Regards,
    Andre

    in reply to: Customize Accommodations Page #1040794
    Andre Flores
    Moderator

    Hello Cassie,

    We have not tested the Hotel Booking with Salient editor, however, you may try switching the Theme Mode under Accommodation ->Settings to “Developer Mode” and built accommodation type pages from scratch to make them matching your desire.

    Regards,
    Andre

Viewing 15 posts - 1,276 through 1,290 (of 1,926 total)