[Andre Flores]

Hello there,

I have checked the behavior locally and was unable to replicate the issue you are referring to. Despite the website and imported OTA accommodations both had a booking buffer of 1 day, the accommodation on the website did not add 1 more buffer day to the existing rule, the buffer still stood as 1 day and not 2 days. If you believe the issue persists, kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at it.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your feedback, I have added your up-vote to the feature request. Unfortunately, for now there is no other option on how to achieve what you need.

Regards,
Andre

[Andre Flores]

Hello Christine,

You may achieve this within a single rate. Set the price per 1 night to $460 and the price per 2 nights to $430: https://prnt.sc/wlofom. The price will be calculated automatically depending on the number of nights your guests select and they will not be confused with the rate per night displayed when they book two nights.

Regards,
Andre

[Andre Flores]

Hello Emanuel,

Yes, indeed you will need to select the checkout date, as currently the Hotel Booking offers overnight bookings only. Some of our users add a note to their guests, that in order to book a trip for specific date, they should select the next day as the checkout date.

We will take your request into consideration and in case there are more similar requests from other users, we will consider adding this feature in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Tony,

It depends on what block(s) exactly you are trying to hide. If this is one of the meta blocks encoded on the single accommodation type pages, you may hide it for specific resolution via CSS only, as these blocks are not editable in page builder.
If you need an example of such CSS rule get back to me with the URL to the page in question.

Regards,
Andre

[Andre Flores]

Hello Maria,

I am following your frustration, however, the issue is rather caused by the shifting nature of WordPress engine and there is not much we can do about it. The issue re-occurred in the latest WordPress update v. 5.6 and our developers have already found the way to have it fixed, so the issue will be resolved shortly in the nearest plugin update.
Since the plugin is built in the Booklium theme you have purchased, you will need to wait for the theme update in order to have the plugin updated, as it can be updated only along with the theme. If you do not want to wait for the theme update, you may also purchase the Hotel Booking plugin license separately in order to get automatic plugin updates regardless of the theme version.

Regards,
Andre

[Andre Flores]

Hello Laetitia,

1. You should simply make sure that you have both rates applied to the same seasons – this will make them both available on the Checkout page only, e.g.: https://prnt.sc/wlltfc.

2. It more depends on the theme you are using, you should check your theme settings and find out whether it is allowed to use an image logo instead of the site title. Try finding the option under Appearance ->Customize tab.

Regards,
Andre

[Andre Flores]

Hello Marc and Michael,

If you sync your Hotel Booking calendar with a single OTA, then it is recommended to have the option ticked, since there is no sense in exporting bookings to an external calendar, which were imported from the same calendar. If you sync your Hotel Booking calendar with several OTAs, then you may leave the option unticked in order to make sure imported bookings from one OTA are also exported to other ones.

Regards,
Andre

[Andre Flores]

Hello Thomas,

You may try creating such a service and enable it right before adding to the booking in the back-end. Once it is added, disable the service back, so it is not applied to other bookings – this should work.

Regards,
Andre

[Andre Flores]

Hello Thomas,

Thanks for the up-vote, it has been counted as well.

Regards,
Andre

[Andre Flores]

Hello Thomas,

Thank you for your up-vote, it is much appreciated. I have added it to the feature request.

Regards,
Andre

[Andre Flores]

Hello there,

Yes, that is correct, you should drag the desired rate to the very top under Rates in order to apply the higher priority to it – the higher the rate, the higher priority it has got.

Regards,
Andre

[Andre Flores]

Hello Steve,

You are most welcome, I am glad I could help. It would be much appreciated if you leave your positive feedback about the Albatross theme at: https://motopress.com/products/albatross/#edd-reviews-respond.
Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello Jindřich,

I am glad that you were able to have it working. Yes, we do have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates. Anybody else who also needs this feature feel free to let us know by commenting this thread.

Regards,
Andre

[Andre Flores]

Hello Steve,

I assume you are referring to general Availability Search Form, which usually do not display booked/unavailable dates in the calendar, as it is used for all the accommodations on your website and allows your guests to select any desired dates to find out if any accommodation is available for those exact dates.
If you would like to use the availability search form for specific accommodation, you will need to use the [mphb_availability ID=”777″] shortcode, where “777” is the ID of the accommodation type in question.
The above shortcode should be used instead of [mphb_availability_search] shortcode on your page.

Regards,
Andre

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