Andre Flores

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Viewing 15 posts - 631 through 645 (of 1,932 total)
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  • in reply to: Payment via Stripe and save credit card details. #1123618

    Hello Carla,

    We have several users who has successfully used this plugin to save credit card information for further charge, so I believe the plugin should work for you.
    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Different packages for the same room #1123617

    Hello Mathieu,

    The best way would be creating those packages as separate accommodation types with minimum stay set to 5 nights and price per night set to $700 ($3500 for the whole package with a 5 night stay).
    You might also need to sync your rooms with corresponding packages, so in case package is purchased the room included in it is not available for the same dates and vice-versa. You will find more information in this article.

    Regards,
    Andre

    in reply to: Extra functionality for blocking calendar days #1123141

    Hello Maurice,

    Thank you for your suggestions, we will take them into consideration for future plugin updates.

    Regards,
    Andre

    in reply to: How to re-install pages of theme (with example data?) #1123111

    Hello Maurice,

    Kindly check this article with detailed directions on how to create required pages.

    Regards,
    Andre

    in reply to: Missing Amenities tab in dashboard #1123109

    Hello Viktor,

    Amenities tab in Ciestra theme appears to be a custom post type and is added via Custom Post Type Plus plugin, which is not used in Albatross. Feel free to install the plugin and add desired custom post types to your Albatross theme if needed.

    Regards,
    Andre

    in reply to: Can’t always choose the current day #1123105

    Hello Andre,

    I am following your concerns. Unfortunately, there is no exact ETA, but I will do my best to speed up the resolution for you.

    Regards,
    Andre

    in reply to: Polylang issue on mobile #1123104
    This reply has been marked as private.
    in reply to: “this block contains unexcpected or invalid content” #1123097

    Hello Maurice,

    I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Feature Request – User Management #1122393

    Hello there,

    Thank you for your feedback, it is much appreciated. We already have such a feature request and I have added all your up-votes to it. We might consider implementing this feature in one of the plugin future updates if there are more requests from other users.

    Regards,
    Andre

    in reply to: %reserved_accommodation_names% in subject of the emails #1122387

    Hello Ricardo,

    Unfortunately, there is no such tag available to insert into email subject. Reserved accommodation information is available within Reserved Accommodation Details Template, which is included in the email body.

    Regards,
    Andre

    in reply to: Show prices with tax #1122372

    Hello there,

    I have contacted our developers and the request is already in progress, so we should see this feature added to the Hotel Booking plugin soon 🙂

    Regards,
    Andre

    in reply to: Room Blocking Options Not Clear – Please Explain #1122368

    Hello Yordi,

    The accommodation blocks in this case are added like this in the .ics file:

    DTSTART;VALUE=DATE:20210526
    DTEND;VALUE=DATE:20210527

    Therefore 27th is available at Booking.com. You will need to block 27th at Booking.com manually for now. We already have such a request to make sure the last date is also blocked in .ics file passed to our developers.
    Once there is any update on this matter, I will immediately let you know.
    Anyone else, who also faces the same issue, kindly let me know by commenting this topic.

    Regards,
    Andre

    in reply to: How to use custom fonts in Booklium theme for HOTEL BOOKING PLUGIN? #1122272

    Hello Ravindra,

    You may change theme default fonts via custom CSS. For example, add the following code under Appearance ->Customize ->Additional CSS:

    body, button, input, select, optgroup, textarea {
	font-family: "Montserrat",sans-serif;
}

    Change the font to any desired one in the rule above.

    Regards,
    Andre

    in reply to: Checkout not working – internal server error #1122254

    Hello Wolf,

    Thank you for provided URL. As I can see the booking process is configured via WooCommerce on your website, so the issue is not likely caused by the Hotel Booking plugin. You should enable WordPress debug in order to find out what error exactly causes the issue, check the following article on how to do that: https://wordpress.org/support/article/debugging-in-wordpress/

    Regards,
    Andre

    in reply to: I lost my availability bar on the top of the page #1120755

    Hello Patrick,

    It may happen that you have removed the availability search widget accidentally. Make sure to add the widget back as described in this screenshot: https://prnt.sc/12vq2lm. Use your accommodation type ID instead of the one in the screenshot.

    Regards,
    Andre

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Viewing 15 posts - 631 through 645 (of 1,932 total)
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