- This topic has 3 replies, 2 voices, and was last updated 8 months, 2 weeks ago by Andre Flores.
- May 8, 2021 at 10:26 pm #1118220Wolf Skafte-ZaussParticipant
After filling in all the details and choosing “direct bank deposit” and checking out as a guest the booking is not processed and the error message:
Internal server error
is displayed above the Billing Details
WolfMay 12, 2021 at 12:29 am #1119784Andre FloresModerator
I was unable to locate the Hotel Booking availability form on your website in order to test how it works. Kindly provide me with the direct URL to the page in question, so I could check the booking process.
AndreMay 12, 2021 at 1:48 am #1119833Wolf Skafte-ZaussParticipant
Link is here:
WolfMay 16, 2021 at 11:57 pm #1122254Andre FloresModerator
Thank you for provided URL. As I can see the booking process is configured via WooCommerce on your website, so the issue is not likely caused by the Hotel Booking plugin. You should enable WordPress debug in order to find out what error exactly causes the issue, check the following article on how to do that: https://wordpress.org/support/article/debugging-in-wordpress/
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