Room Blocking Options Not Clear – Please Explain

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  • #986865
    Cindy Haubl
    Participant

    When blocking a room, there are three options, all three of which can be selected at the same time or in various combinations:

    – Not check-in
    – Not stay-in
    – Not check-out

    But it’s not clear in which cases to use these, or in which cases they should be used in various combinations.

    EXAMPLE: Say I want to block a room from the normal check-in time of 3pm on August 1 until the normal check-out time of 11am on August 3; which options would I select to prevent others from double booking this room during the same period (such as July 31 to August 4)?

    Would I select all 3 in such a case, or just Not check-in + Not check-out, or something else?

    And in which situations would we use Not stay-in?

    Having clear instructions in your documentation as well as some use case examples would be very helpful.

    #987129
    Mary Evans
    Moderator

    Hello Cindy,

    You may set up the needed restrictions in the Block accommodation rule (Not check-in / Not check-out / Not stay-in).
    The “not stay-in” restriction blocks the whole cell. In this way, the whole day will be greyed in the back-end calendar (in Bookings > Calendar), however, on the front-end, you will be able to check-in/out this day (if the restrictions are configured correctly).

    When you add a block accommodation rule with All Restrictictions, then all the dates will be unavailable for booking (screenshot http://prnt.sc/tt1ul8). However, (for ex.) if you add a block accommodation rule with the restriction “not check-out” for the last date (screenshot http://prnt.sc/tt1vd2), then the date will be available for check-in (screenshot http://prnt.sc/tt1vp3), but unavailable for check-out (screenshot http://prnt.sc/tt1w5a).

    Best Regards,
    M. Evans

    #987385
    Cindy Haubl
    Participant

    Hi Mary, thanks for explaining this more. But I’m still confused about the purpose of ‘No check-out’. Perhaps your recommendations for a couple of examples will help me…

    Example 1: We have a contractor scheduled to do some room renovations at 6:00 AM on August 1 until 10:00 PM on August 3. Which restrictions would we use: No check-out + No stay-in + No check-in on August 1-3?

    I presume in such a case that ‘Not check-out’ prevents from someone else from booking the room from say July 28 (3pm check-in) until August 1 (11am check-out); but they would still be able to book July 28 – 31. Am I correct?

    Example 2: I have my family coming to stay in a room August 1-3 (2 nights) and they are not paying, so we would want to block this room from anyone else who might try to book it for August 1 (3pm check-in) until August 3 (11am check-out). In this case, would we use ‘Not stay-in’ for the dates August 1-3?

    Your answers to the above examples will help me understand how these work much better. Thanks.

    #987487
    Mary Evans
    Moderator

    Hello Cindy,

    The “Not Check-out” restriction does not allow your guests to check-out during the specified date(s).

    As for your example 1:
    if you need all the 3 days (Aug 1-3) not to be available nor for check-in, nor check-out, all the restrictions should be added to the block accommodation rule (Not check-in / Not check-out / Not stay-in).
    Other days will be available for booking (July 28 – 31)

    Example 2:
    Yes, you would also need to add all the restrictions in this case.
    If you add only Not check-in & Not check-out restrictions, it will not be possible to book Aug 1-3 dates. However, it will be possible to book Jul 31 – Aug 4 dates.

    Best Regards,
    M. Evans

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