- This topic has 7 replies, 5 voices, and was last updated 1 year, 1 month ago by Andre Flores.
- August 2, 2020 at 1:47 am #986865Cindy HaublParticipant
When blocking a room, there are three options, all three of which can be selected at the same time or in various combinations:
– Not check-in
– Not stay-in
– Not check-out
But it’s not clear in which cases to use these, or in which cases they should be used in various combinations.
EXAMPLE: Say I want to block a room from the normal check-in time of 3pm on August 1 until the normal check-out time of 11am on August 3; which options would I select to prevent others from double booking this room during the same period (such as July 31 to August 4)?
Would I select all 3 in such a case, or just Not check-in + Not check-out, or something else?
And in which situations would we use Not stay-in?
Having clear instructions in your documentation as well as some use case examples would be very helpful.August 3, 2020 at 7:57 am #987129Mary EvansParticipant
You may set up the needed restrictions in the Block accommodation rule (Not check-in / Not check-out / Not stay-in).
The “not stay-in” restriction blocks the whole cell. In this way, the whole day will be greyed in the back-end calendar (in Bookings > Calendar), however, on the front-end, you will be able to check-in/out this day (if the restrictions are configured correctly).
When you add a block accommodation rule with All Restrictictions, then all the dates will be unavailable for booking (screenshot http://prnt.sc/tt1ul8). However, (for ex.) if you add a block accommodation rule with the restriction “not check-out” for the last date (screenshot http://prnt.sc/tt1vd2), then the date will be available for check-in (screenshot http://prnt.sc/tt1vp3), but unavailable for check-out (screenshot http://prnt.sc/tt1w5a).
M. EvansAugust 3, 2020 at 6:41 pm #987385Cindy HaublParticipant
Hi Mary, thanks for explaining this more. But I’m still confused about the purpose of ‘No check-out’. Perhaps your recommendations for a couple of examples will help me…
Example 1: We have a contractor scheduled to do some room renovations at 6:00 AM on August 1 until 10:00 PM on August 3. Which restrictions would we use: No check-out + No stay-in + No check-in on August 1-3?
I presume in such a case that ‘Not check-out’ prevents from someone else from booking the room from say July 28 (3pm check-in) until August 1 (11am check-out); but they would still be able to book July 28 – 31. Am I correct?
Example 2: I have my family coming to stay in a room August 1-3 (2 nights) and they are not paying, so we would want to block this room from anyone else who might try to book it for August 1 (3pm check-in) until August 3 (11am check-out). In this case, would we use ‘Not stay-in’ for the dates August 1-3?
Your answers to the above examples will help me understand how these work much better. Thanks.August 4, 2020 at 7:21 am #987487Mary EvansParticipant
The “Not Check-out” restriction does not allow your guests to check-out during the specified date(s).
As for your example 1:
if you need all the 3 days (Aug 1-3) not to be available nor for check-in, nor check-out, all the restrictions should be added to the block accommodation rule (Not check-in / Not check-out / Not stay-in).
Other days will be available for booking (July 28 – 31)
Yes, you would also need to add all the restrictions in this case.
If you add only Not check-in & Not check-out restrictions, it will not be possible to book Aug 1-3 dates. However, it will be possible to book Jul 31 – Aug 4 dates.
M. EvansAugust 13, 2020 at 3:17 pm #991413Thomas KolnowskiParticipant
This is very helpful to know. Out hotelier client has been confused by this as well. I think it would make more sense if the restrictions were shown in both the backend and frontend using “No” instead of “Not” – for example, “No check-in” instead of “Not check-in.”
My client uses this feature a lot.
Digitized House Media, LLC
Austin, Texas USAAugust 14, 2020 at 6:42 am #991678Andre FloresModerator
Thanks for your suggestion, it is much appreciated. You may easily change the rules text using Loco Translate plugin, e.g. by changing “Not check-in” to “No check-in”.
AndreMay 12, 2021 at 9:14 am #1120203Yordi KathmannParticipant
Thank you! This makes sense.
But one more question. When I sync to booking.com they use one day less.
So I have blocked 26-27 all. 28 I have only checkout. But on booking only 26 is blocked because they count TO instead of up to…May 17, 2021 at 1:35 am #1122368Andre FloresModerator
The accommodation blocks in this case are added like this in the .ics file:
Therefore 27th is available at Booking.com. You will need to block 27th at Booking.com manually for now. We already have such a request to make sure the last date is also blocked in .ics file passed to our developers.
Once there is any update on this matter, I will immediately let you know.
Anyone else, who also faces the same issue, kindly let me know by commenting this topic.
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