[Andre Flores]

Hello Jorge,

You may rename each accommodation (room) assigned to the the accommodation type (package) to corresponding room number, so when booked, your guests get the package assigned to specific room number – this will allow you to manage such bookings in a convenient way.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for letting us know, I am glad that you have managed to resolve the issue.

Regards,
Andre

[Andre Flores]

Hello there,

If you are using WPML plugin, check this article on how to add a language switcher to the website header.

Regards,
Andre

[Andre Flores]

Hello Magdalena,

We are aware of the issue and our development team has already found a solution. The fix is expected to be released in the next plugin update, preliminarily next week.
Thank you for understanding.

Regards,
Andre

[Andre Flores]

Hello Richard,

Are you referring to sticky availability search form on accommodation type pages? It will not be displayed until you set up seasons and rates for corresponding accommodation type. Make sure to follow directions from this article to set up your accommodation types properly.
As for editing accommodation type pages, they appear to be system pages, feel free to check out how to manage their layout in this article.

Regards,
Andre

[Andre Flores]

Hello Richard,

Have you installed the demo data? You should make sure it is imported in order to have all the pages matching the live demo. Check the following part of documentation: https://motopress.com/document/luviana-getting-started/#Import_sample_data.

Regards,
Andre

[Andre Flores]

Hello George,

Text strings should be translated in the plugin language files. I would recommend using Loco Translate to change desired text in the plugin. Check this article with an example of how to do that.

Regards,
Andre

[Andre Flores]

Hello there,

Unfortunately, there is no such possibility in the Hotel Booking plugin. We will consider your suggestion for future plugin updates though, thank you.

Regards,
Andre

[Andre Flores]

Hello Robert,

We have not received the support request from Ondrej, as far as I know. First of all, you should make sure the website is not in the maintenance mode, there are no firewalls on the server blocking external requests and your API key is set to Read/Write permissions. If the issue persists, provide me with temporary access to your WordPress dashboard in a private reply, so I take a closer look at it.

Regards,
Andre

[Andre Flores]

Hello Jérémy,

I am following your concerns and frustration regarding this matter. The issue has been moved to our development team to-do list, so there is currently a progress and we might see the booking buffer functionality improved in the near future.

Regards,
Andre

[Andre Flores]

Hello there,

Try to re-run automatic synchronization cron by setting synchronization time using “Clock” option under Accommodation ->Settings. Once it is done, the cron event should appear in the list of events.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your suggestion. We do have such feature request and I have added your up-vote to it as well. If there are more requests from other users, we might consider implementing this feature in future.

Regards,
Andre

[Andre Flores]

Hello Jérémy,

There is no option to charge the remaining balance due automatically in the plugin by default. The issue is the Hotel Booking does not keep credit card details in its system, so there is no way to charge guests automatically.
This might be achieved by means of our WooCommerce Payments add-on + some additional plugins, e.g. WooCommerce Offline Credit Card Payment Method or Offline Credit Card Processing for WooCommerce. Some of Hotel Booking users were able to set up aforementioned plugins to keep credit card details and be able to charge guests using them.

Regards,
Andre

[Andre Flores]

Hello Jérémy,

Thank you for your up-vote. This feature has not been considered to be implemented by our development team so far. We keep collecting feedback from our users, however it does not guarantee that the feature will be indeed implemented to the plugin. Anyway, I would like to thank you for your feedback and apologize for any inconvenience.

Best regards,
Andre

[Andre Flores]

Hello there,

Currently there are no updates regarding this matter, unfortunately. We do have this as a feature request, however, it has not been selected for development as of yet. If there are any updates from our development team, we will let you know in this topic.

Regards,
Andre

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