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Hello Maurice,
You are most welcome, I am glad it works for you. It would be very much appreciated if you share your positive experience with the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.
Thank you in advance!
Regards,
AndreHello Bradley,
The issue has been addressed in ticket #39483. I am pasting my reply below just in case:
The issue is caused by a large number of sync logs: https://prnt.sc/15cwkop. You should navigate to Calendar Sync Status tab at the top admin bar and delete all the logs there. Then set the Automatically delete sync logs older than option under Accommodation ->Settings to at least a “Week” in order to avoid logs overload in your database.
Once it is done the synchronization should start working fine again.Regards,
AndreHello Carl,
Yes, that was exactly what I have replied in a private reply, it is strange you are unable to view it: https://prnt.sc/15dcd3f.
Here is the screenshot I have sent in my previous private reply just in case: http://i.prntscr.com/SftjGxJuSMazwbpVRHYgSw.png.
I am glad that the issue was resolved, it would be much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Regards,
AndreThis reply has been marked as private.This reply has been marked as private.Hello Mathieu,
According to our developers the Hotel Booking plugin should be fully compatible with PHP v. 7.4 and 8.x. We have not received any complaints regarding any compatibility issues with PHP 64 bits versions from other users so far.
Regards,
AndreHello Bjorgvin,
You are always welcome 🙂
How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Regards,
AndreHello Celine,
You are welcome! It would be nice if you could share your positive experience with the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
Thank you in advance!
Regards,
AndreHello Celine,
I have installed the WP Crontrol plugin and scheduled an automatic synchronization using Time option under Accommodation ->Settings and the synchronization event appeared under Tools ->Cron Events: https://prnt.sc/151ij87. Now automatic synchronization should work fine with the configured sync interval.
Regards,
AndreHello Marco,
Downgrading the plugin is not an option, as the issue has occurred since WordPress 5.x. If you are using any caching plugins, you should check them and make sure to disable Lazy Loading in their settings, as it causes conflicts with inbuilt WordPress lazy load feature.
If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.Regards,
AndreHello Maurice,
Thank you for your detailed feedback, it is much appreciated. When using Pending status the booking is abandoned after the Pending Payment Time expires, you may control that time by changing its value under Accommodation ->Settings ->Payment Gateways tab.
As for On-Hold status, it is only affected by whether the payment was done or not, so it most likely will not switch to Abandoned automatically.Regards,
AndreHello Andrew,
Make sure your website is not under construction, as synchronization will not work in this case.
Also, check whether there is at least one booking in your exported .ics file, as Booking.com and some other OTAs do not accept export links with no events in them. If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.Regards,
AndreHello Michele,
Thank you for raising this topic, our developers are already aware of the issue and will investigate it from their end. Th topic will remain active until the solution is found.
Regards,
AndreThank you for cooperation, will wait for your request at the Help Desk
Hello Maria,
Such behavior rather depends on AirBnB settings/functionality, as the Hotel Booking removes cancelled bookings/accommodation blocks from .ics file. This means that during the next synchronization those removed events are no longer exported. You should check it out with AirBnB support team whether they check previously imported events and remove them in case they are no longer in the export link.
Regards,
Andre
