Andre Flores

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Viewing 15 posts - 526 through 540 (of 1,926 total)
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  • Andre Flores
    Moderator
    This reply has been marked as private.
    Andre Flores
    Moderator

    Hello Michele,

    I am delighted to let you know that we have released the update for the Appointment Booking plugin v. 1.3.1 with the conditional fields not functioning in Safari browser. Feel free to update the plugin to the latest version to have the issue resolved.

    Regards,
    Andre

    in reply to: PDF invoices – hide booking details possible? #1141305
    Andre Flores
    Moderator

    Hello Marco,

    This can be done for the price breakdown on the Checkout page, simply add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-price-breakdown-dates, .mphb-price-breakdown-date, .mphb-price-breakdown-dates-subtotal {
    	display: none;
    }

    As for the invoice, there is no option to edit price breakdown there at the moment, unfortunately.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Dave,

    Thank you for your suggestion, it is much appreciated.
    And thank you for your up-vote, it has been counted 🙂

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Dave,

    Thank you for your detailed feedback, it is much appreciated.
    We do have a similar feature request indeed and continue collecting feedback from our users. I have added your up-vote to the feature request as well and in case there are more requests from other users, we might consider implementing this feature in one of the plugin future updates.
    We will keep you posted in this topic.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Maurice,

    You are most welcome, I am glad it works for you. It would be very much appreciated if you share your positive experience with the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Calendar Sync stuck on “waiting” #1141267
    Andre Flores
    Moderator

    Hello Bradley,

    The issue has been addressed in ticket #39483. I am pasting my reply below just in case:

    The issue is caused by a large number of sync logs: https://prnt.sc/15cwkop. You should navigate to Calendar Sync Status tab at the top admin bar and delete all the logs there. Then set the Automatically delete sync logs older than option under Accommodation ->Settings to at least a “Week” in order to avoid logs overload in your database.
    Once it is done the synchronization should start working fine again.

    Regards,
    Andre

    in reply to: Calendar Availability #1141264
    Andre Flores
    Moderator

    Hello Carl,

    Yes, that was exactly what I have replied in a private reply, it is strange you are unable to view it: https://prnt.sc/15dcd3f.
    Here is the screenshot I have sent in my previous private reply just in case: http://i.prntscr.com/SftjGxJuSMazwbpVRHYgSw.png.
    I am glad that the issue was resolved, it would be much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Regards,
    Andre

    in reply to: Calendar Availability #1140057
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Calendar not displaying already booked dates #1140032
    Andre Flores
    Moderator
    This reply has been marked as private.
    Andre Flores
    Moderator

    Hello Mathieu,

    According to our developers the Hotel Booking plugin should be fully compatible with PHP v. 7.4 and 8.x. We have not received any complaints regarding any compatibility issues with PHP 64 bits versions from other users so far.

    Regards,
    Andre

    in reply to: Request does not pass security verification. #1140011
    Andre Flores
    Moderator

    Hello Bjorgvin,

    You are always welcome 🙂
    How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Delayed Calendar Sync #1140006
    Andre Flores
    Moderator

    Hello Celine,

    You are welcome! It would be nice if you could share your positive experience with the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Delayed Calendar Sync #1139345
    Andre Flores
    Moderator

    Hello Celine,

    I have installed the WP Crontrol plugin and scheduled an automatic synchronization using Time option under Accommodation ->Settings and the synchronization event appeared under Tools ->Cron Events: https://prnt.sc/151ij87. Now automatic synchronization should work fine with the configured sync interval.

    Regards,
    Andre

    in reply to: Theme Update and Booking Plugin Updates. #1139342
    Andre Flores
    Moderator

    Hello Marco,

    Downgrading the plugin is not an option, as the issue has occurred since WordPress 5.x. If you are using any caching plugins, you should check them and make sure to disable Lazy Loading in their settings, as it causes conflicts with inbuilt WordPress lazy load feature.
    If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

Viewing 15 posts - 526 through 540 (of 1,926 total)