[Andre Flores]

Hello there,

The error might occur due to improper plugin configuration, e.g. seasons, rates etc. You should make sure everything is configured properly in order to avoid such kind of issues/errors.
If the issue persists, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Kirsty,

The plugins were temporary suspended, however, we are currently working on having them back and they should be available online soon. Plugins have no critical vulnerabilities and security issues you see are produced due to plugins suspension at WordPress.org, so no worries at all.

Regards,
Andre

[Andre Flores]

Hello Johan,

It may happen that you are using the plugin built in the Booklium theme – in this case the plugin version will be different to the latest one and the License tab will not be available to you. You will need to download the latest version from your personal MotoPress account and make sure to replace current plugin with the downloaded one under Plugins ->Add New ->Upload. It is recommended to back-up current plugin files before updating just in case.

Regards,
Andre

[Andre Flores]

Hello Corey,

You may simply hide that section by adding the following code under Appearance ->Customize ->Additional CSS:

.mphb-rooms-quantity-wrapper.mphb-rooms-quantity-multiple {
	display: none;
}

Regards,
Andre

[Andre Flores]

Hello Maurice,

Add the following code under Appearance ->Customize ->Additional CSS:

#masthead {
	position: sticky;
	top: 0;
	z-index: 10;
}

Regards,
Andre

[Andre Flores]

Hello Eric,

We will take your suggestion into consideration for future plugin development, however, such request has not been of demand so far, so we will continue collecting feedback from other users.

Regards,
Andre

[Andre Flores]

Hello Guntram,

The issue Maria was referring to was about calendars not being updated at AirBnB end after the booking was cancelled in the Hotel Booking. It is totally controlled by the AirBnB platform itself and the Hotel Booking does not have any impact on how canceled bookings are handled at AirBnB/Booking.com.
Looks like you are referring to behavior AirBnB and Booking.com have when bookings are added and canceled at their end – in this case the Hotel Booking already functions properly and remove such bookings from its calendar during the next sync.

Regards,
Andre

[Andre Flores]

Hello there,

Unfortunately, there is currently no such option, however, it should be possible once the guest account feature is developed and implemented to the plugin. Our developers are already working on the feature, so it is expected to be included in one of the plugin near updates.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Our developers are working on the issue and it takes much time, unfortunately, as they are unable to replicate the issue locally. The issue appears to be impermanent and occurs at some cases and does not at others. We will keep you updated on this matter and do our best to provide a solution shortly.

Regards,
Andre

[Andre Flores]

Hello Niyazi,

We are delighted to let you know that we have just released the Hotel Booking Multi-Currency add-on, that allows displaying prices on your website in different currencies of your choice.
Please note that the add-on requires the Hotel Booking v. 3.9.14+, so make sure to update the Hotel Booking to that version in order to be able to use it.

Regards,
Andre

[Andre Flores]

Hello there,

We are delighted to let you know that we have just released the Hotel Booking Multi-Currency add-on, that allows displaying prices on your website in different currencies of your choice.
Please note that the add-on requires the Hotel Booking v. 3.9.14+, so make sure to update the Hotel Booking to that version in order to be able to use it.

regards,
Andre

[Andre Flores]

Hello Michele,

We are delighted to let you know that we have just released the Hotel Booking Multi-Currency add-on, that allows displaying prices on your website in different currencies of your choice.
Please note that the add-on requires the Hotel Booking v. 3.9.14+, so make sure to update the Hotel Booking to that version in order to be able to use it.

regards,
Andre

[Andre Flores]

Hello there,

We are delighted to let you know that we have just released the Hotel Booking Multi-Currency add-on, that allows displaying prices on your website in different currencies of your choice.
Please note that the add-on requires the Hotel Booking v. 3.9.14+, so make sure to update the Hotel Booking to that version in order to be able to use it.

Regards,
Andre

[Andre Flores]

Hello Anthony,

Unfortunately, there is no ETA for this feature to be implemented to the plugin, however, I believe this will not happen in the near future, as our developers are currently busy with other priority tasks. It is not likely to be available until the end of the year, I am afraid.

Regards,
Andre

[Andre Flores]

Hello Loris,

Unfortunately, neither of described options are achievable at the moment, as they would require plugin custom development. We already have a request to allow API integration with external platforms added to the list of features, I will add you to the contacts list in order to let you know once there are any updates regarding this matter.

Regards,
Andre

[Author]

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