[Andre Flores]

Hello, Florian!

I would recommend that you submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Frederic!

I am glad that you have managed to resolve the issue. Do not hesitate to ask further questions if there are any 🙂
How’s been your experience with the Campterra theme so far? It would be much appreciated of you leave your positive feedback about it at: https://motopress.com/products/campterra/#reviews.
Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello, Emanuel!

You are most welcome 🙂
How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about it at: https://motopress.com/products/hotel-booking/#reviews.
Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello, Sabrina!

Thank you for letting me know. Your request #30439 will be checked shortly, kindly expect an e-mail with further updates.

Regards,
Andre

[Andre Flores]

Hello, Michele!

I would recommend that you submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Éamon!

Thank you for your feedback, it is much appreciated.
I hope Cherry developers will be able to help.

Regards,
Andre

[Andre Flores]

Hello, Kean!

Starting from v. 3.8.0 the Hotel Booking plugin allows Editing Booking feature, which means you may edit existing booking and add services to it if needed. As for the payment, you may indeed collect the balance due via Payment Request add-on, since it re-calculates the remaining balance once the booking total price is changed.

Regards,
Andre

[Andre Flores]

Hello, Kean!

You are most welcome.

Regards,
Andre

[Andre Flores]

Hello, Thomas!

If you create each room as an accommodation type, then yes, you will be able to see the room name in the e-mail – this can be used as a workaround.
Currently our developers are busy with other priority tasks, however, I will take your request into consideration and in case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello, Vic!

Your request #30358 is now in progress, kindly expect a response shortly.

Regards,
Andre

[Andre Flores]

Hello, Kean!

Thank you for your up-vote, it has been also counted. Please note that your Customer will only need to do that once in order to apply corresponding services to each accommodation type, it should not take that much time.

Regards,
Andre

[Andre Flores]

Hello, Kean!

I would recommend that you submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Emanuel!

You are right, you should enable only event types required by the Hotel Booking plugin, you will find them below:

source.failed
source.canceled
source.chargeable
charge.failed
charge.succeeded

The rest of event types may be disabled.

Regards,
Andre

[Andre Flores]

Hello, Thomas!

Unfortunately, there is no option to display accommodation name/title, however, you may try including this information in one of the accommodation notices, duplicating the room number there: https://prnt.sc/ukxf6t – this will help to identify your Guests room numbers.

Regards,
Andre

[Andre Flores]

Hello, Sabrina!

What sliders exactly are you referring to? I have checked the theme on my local installation and was unable to replicate any issues in Chrome browser. It would be much appreciated if you provide me with some live examples of the issue. Alternatively, submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

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