Kids don’t count as guests in additional services

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  • This topic has 5 replies, 3 voices, and was last updated 1 month ago by Andre Flores.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1006629
    Paul Henriquez
    Participant

    Hello.

    In our hotel we offer a Suite with a max. capacity of 3. For example, if a family books (2 Adults – 1 Children) they would be able to book the suite, but when they go to confirm reservation they are offered a variety of aditional services billed per guest (Breakfast).

    The issue comes when they have the options for additional services, because it only counts the amount of adult guest and not kid guest… meaning that they would only be able to purchase 2 breakfast, instead of 3.

    https://reinadelmar.com/ That’s the URL if you want to check

    #1007247
    Andre Flores
    Moderator

    Hello, Paul!

    Unfortunately, there is no option to charge services per child in the plugin by default. However, we have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding it to one of the plugin future updates.
    Meanwhile, as an option you may add separate services per adults/children, e.g.:

    +1 Breakfast adult
    +2 Breakfast adult
    +1 Breakfast child

    Alternatively you may disable “Children” option under Accommodation ->Settings and have Guests option instead in order to be able to change each guest for selected services: https://prnt.sc/ukwmqd.

    Regards,
    Andre

    #1007704
    Ravindra Shinde
    Participant

    Hello Andre,

    This feature must I also face same issue

    #1007914
    Andre Flores
    Moderator

    Hello, Ravindra!

    Thank you for your up-vote, it has been counted as well.

    Regards,
    Andre

    #1008107
    Paul Henriquez
    Participant
    This reply has been marked as private.
    #1008402
    Andre Flores
    Moderator

    Hello, Paul!

    In order to have the service displayed during checking out, you should make sure to select it in the Available Services section at the bottom of the accommodation type editing page, check the following screenshot: https://prnt.sc/umamhk.

    Regards,
    Andre

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