Andre Flores

Forum Replies Created

Viewing 15 posts - 1,501 through 1,515 (of 1,926 total)
  • Author
    Posts
  • in reply to: accommodation type layout #1010574
    Andre Flores
    Moderator

    Hello, Maria!

    There are several options of edit the accommodation type single pages layout. Kindly check this nice article on how to do that.

    Regards,
    Andre

    in reply to: MPHB Calendar Synch Anomaly #1010126
    Andre Flores
    Moderator

    Hello, Thomas!

    So far we have not received any similar complaints from other users, so the issue is quite weird indeed.
    Since this has happened only once so far, I would kindly ask that you monitor your future sync logs to see if the issue occurs again. If it does, submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Multilingual and Hotel Booking #1010112
    Andre Flores
    Moderator

    Hello there!

    Thank you for your up-vote, it has been counted. Unfortunately, there is no exact information about adding compatibility with the Polylang plugin, however, the request is in our developers’ feature requests list. If there are more requests from other users, we will consider adding compatibility in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Change Menu Color #1010109
    Andre Flores
    Moderator

    Hello, Florian!

    You may easily change the header menu color under Appearance ->Customize ->Colors tab: https://prnt.sc/up311b.

    Regards,
    Andre

    in reply to: Synchronised Bookings Without Customer Details #1010107
    Andre Flores
    Moderator

    Hello, Marc and Amos!

    The Hotel Booking calendars sync feature is used to have the availability imported/exported only in order to prevent overbooking, it is not used to have the full booking information imported/exported. However, we do have a similar feature request already – I have created your up-votes to it as well. If there are more requests regarding this matter from other users, we will consider implementing this feature to one of the plugin future updates.

    Regards,
    Andre

    in reply to: “Do not export imported bookings” in setings #1010104
    Andre Flores
    Moderator

    Hello, Marc!

    That is correct, enabling this option will not allow bookings imported from OTAs to be exported to other OTAs. It is recommended that you sync all the OTAs calendars with each other in order to prevent any chance of overbooking, e.g. sync Hotel Booking with Booking.com and Expedia, as well as sync Booking.com with Expedia.

    Regards,
    Andre

    in reply to: Total Booking Price with Discount #1010103
    Andre Flores
    Moderator

    Hello, Kean!

    You may achieve this by applying the coupon code only, there is no option to change the total booking price in the booking manually. Please note that the coupon code is applied to the accommodation rate only, it does not affect the services/taxes/fees.

    Regards,
    Andre

    in reply to: Calendar synchronization #1009397
    Andre Flores
    Moderator

    Hello, Sebastian!

    You should try triggering your cron per the directions advised in this topic.

    Regards,
    Andre

    in reply to: mandatory service #1009395
    Andre Flores
    Moderator

    Hello, James!

    The feature has not been implemented to the Hotel Booking plugin since it has not been quite popular so far. If you would like to add a mandatory cleaning and laundry service, you should add it as a fee: navigate to Bookings ->Taxes & Fees tab and add a fee there: https://prnt.sc/unhllk. The fee will be displayed separately in the price breakdown, so your Guests could see what they are charged for.

    Regards,
    Andre

    in reply to: Future Bookings Discount #1008775
    Andre Flores
    Moderator

    Hello, Jonathan!

    Unfortunately, there is no such option in the Hotel Booking plugin by default, however, we do have such a feature request and I have added your up-vote to it. In case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.

    Regards,
    Andre

    in reply to: How can i can change the post type names? #1008774
    Andre Flores
    Moderator

    Hello, Frederic!

    The Testimonials, team and Activities appear to be custom post types. You may rename them via PHP code or using an additional plugin, e.g. Custom Post Type Editor.

    Regards,
    Andre

    in reply to: Broken slider if child pages opened in Elementor #1008771
    Andre Flores
    Moderator

    Hello, Frederic!

    You are most welcome, I am glad I could help. It would be much appreciated if you leave your positive feedback about the Campterra theme at: https://motopress.com/products/campterra/#reviews.

    Thank you in advance.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Petia!

    I have added you up-vote to the request, thank you!

    Regards,
    Andre

    in reply to: Kids don’t count as guests in additional services #1008402
    Andre Flores
    Moderator

    Hello, Paul!

    In order to have the service displayed during checking out, you should make sure to select it in the Available Services section at the bottom of the accommodation type editing page, check the following screenshot: https://prnt.sc/umamhk.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Michele!

    Thank you for cooperation, kindly expect an e-mail with further directions in your request #30471.

    Regards,
    Andre

Viewing 15 posts - 1,501 through 1,515 (of 1,926 total)