Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking MPHB Calendar Synch Anomaly
- This topic has 5 replies, 2 voices, and was last updated 4 years ago by Andre Flores.
- AuthorPosts
- September 28, 2020 at 7:08 am #1009769Thomas KolnowskiParticipant
Hello, MotoPress team. We had a regular iCal synch go rogue on us yesterday, where the MPHB logs show the 2 synch URLs for a single accommodation type were processed and parsed multiple times in the same synch event, wreaking havoc with our calendar and dropping some legitimate imported bookings. It appears each URL was processed 4 times. In our case, each accommodation type only has one accommodation.
It seems things cleared up later in the day, and the synch process has resumed to normal. We synch every 30 minutes.
This appeared to only affect one accommodation type (we have about 20 accommodation types).
Can you advise on what might cause this anomaly?
Please see the log from this single event with the anomalies below:
Cabin Stargazer View | Delete DONE 92 14 153 10 1 24/09/2020 - 18:04:05 INFO 2 URLs pulled for parsing. INFO 2 URLs pulled for parsing. INFO 5 events found in calendar https://www.airbnb.com/calendar/ical/21126335.ics?s=6d82cd25357c616f8dc8e17cc4fc53c5 INFO We will need to check 4 previous bookings after importing and remove the outdated ones. INFO 5 events found in calendar https://www.airbnb.com/calendar/ical/21126335.ics?s=6d82cd25357c616f8dc8e17cc4fc53c5 INFO We will need to check 4 previous bookings after importing and remove the outdated ones. INFO 8 events found in calendar https://calendar.glampinghub.com/AQYGAldUCwNXVFRVAAFWV1sLVwMEBQsAWw8FAVdTAgQ%253D.ics INFO 8 events found in calendar https://calendar.glampinghub.com/AQYGAldUCwNXVFRVAAFWV1sLVwMEBQsAWw8FAVdTAgQ%253D.ics INFO We will need to check 6 previous bookings after importing and remove the outdated ones. INFO We will need to check 6 previous bookings after importing and remove the outdated ones. INFO 5 events found in calendar https://www.airbnb.com/calendar/ical/21126335.ics?s=6d82cd25357c616f8dc8e17cc4fc53c5 INFO 5 events found in calendar https://www.airbnb.com/calendar/ical/21126335.ics?s=6d82cd25357c616f8dc8e17cc4fc53c5 INFO We will need to check 4 previous bookings after importing and remove the outdated ones. INFO We will need to check 4 previous bookings after importing and remove the outdated ones. INFO 8 events found in calendar https://calendar.glampinghub.com/AQYGAldUCwNXVFRVAAFWV1sLVwMEBQsAWw8FAVdTAgQ%253D.ics INFO 8 events found in calendar https://calendar.glampinghub.com/AQYGAldUCwNXVFRVAAFWV1sLVwMEBQsAWw8FAVdTAgQ%253D.ics INFO We will need to check 6 previous bookings after importing and remove the outdated ones. INFO We will need to check 6 previous bookings after importing and remove the outdated ones. SUCCESS [email protected], 20201002 - 20201004 Success. Booking #19313 updated with new data. INFO [email protected], 20201002 - 20201004 Skipped. The dates from 2020-10-02 to 2020-10-04 are already blocked. SUCCESS [email protected], 20201005 - 20201007 Success. Booking #19467 updated with new data. INFO [email protected], 20201005 - 20201007 Skipped. The dates from 2020-10-05 to 2020-10-07 are already blocked. SUCCESS [email protected], 20201015 - 20201017 Success. Booking #19315 updated with new data. INFO [email protected], 20201015 - 20201017 Skipped. The dates from 2020-10-15 to 2020-10-17 are already blocked. SUCCESS [email protected], 20201112 - 20201115 Success. Booking #19410 updated with new data. INFO [email protected], 20201112 - 20201115 Skipped. The dates from 2020-11-12 to 2020-11-15 are already blocked. ERROR [email protected], 20200924 - 20200925 Cannot import new event. Dates from 2020-09-24 to 2020-09-25 are partially blocked by booking #18532. ERROR [email protected], 20200924 - 20200925 Cannot import new event. Dates from 2020-09-24 to 2020-09-25 are partially blocked by booking #18532. INFO Skipped. Booking #19467 updated with new data. INFO Skipped. Booking #19467 updated with new data. INFO Skipped. Booking #19410 updated with new data. INFO Skipped. Booking #19410 updated with new data. INFO Skipped. Booking #19315 updated with new data. INFO Skipped. Booking #19315 updated with new data. INFO Skipped. Booking #19313 updated with new data. INFO Skipped. Booking #19313 updated with new data. INFO [email protected], 20201002 - 20201004 Skipped. The dates from 2020-10-02 to 2020-10-04 are already blocked. INFO [email protected], 20201002 - 20201004 Skipped. The dates from 2020-10-02 to 2020-10-04 are already blocked. INFO [email protected], 20201005 - 20201007 Skipped. The dates from 2020-10-05 to 2020-10-07 are already blocked. INFO [email protected], 20201005 - 20201007 Skipped. The dates from 2020-10-05 to 2020-10-07 are already blocked. INFO [email protected], 20201015 - 20201017 Skipped. The dates from 2020-10-15 to 2020-10-17 are already blocked. INFO [email protected], 20201015 - 20201017 Skipped. The dates from 2020-10-15 to 2020-10-17 are already blocked. INFO [email protected], 20201112 - 20201115 Skipped. The dates from 2020-11-12 to 2020-11-15 are already blocked. INFO [email protected], 20201112 - 20201115 Skipped. The dates from 2020-11-12 to 2020-11-15 are already blocked. ERROR [email protected], 20200924 - 20200925 Cannot import new event. Dates from 2020-09-24 to 2020-09-25 are partially blocked by booking #18532. ERROR [email protected], 20200924 - 20200925 Cannot import new event. Dates from 2020-09-24 to 2020-09-25 are partially blocked by booking #18532. INFO Skipped. Booking #19467 updated with new data. INFO Skipped. Booking #19467 updated with new data. INFO Skipped. Booking #19410 updated with new data. INFO Skipped. Booking #19410 updated with new data. INFO Skipped. Booking #19315 updated with new data. INFO Skipped. Booking #19315 updated with new data. INFO Skipped. Booking #19313 updated with new data. INFO Skipped. Booking #19313 updated with new data. INFO 35ab4e81055d34d5b4a104ab0f47eb5a, 20200911 - 20200913 Skipped. Event has passed. INFO 35ab4e81055d34d5b4a104ab0f47eb5a, 20200911 - 20200913 Skipped. Event has passed. INFO 4bdc9a676b193a4f9876e30c324173d9, 20200913 - 20200915 Skipped. Event has passed. INFO 4bdc9a676b193a4f9876e30c324173d9, 20200913 - 20200915 Skipped. Event has passed. SUCCESS 9f7c87d0126d30d7847d509402a4b157, 20200924 - 20200927 Success. Booking #18532 updated with new data. SUCCESS 9f7c87d0126d30d7847d509402a4b157, 20200924 - 20200927 Success. Booking #18532 updated with new data. SUCCESS cb3107d2d51b38d0984760ec5d81627c, 20200930 - 20201002 Success. Booking #19290 updated with new data. INFO cb3107d2d51b38d0984760ec5d81627c, 20200930 - 20201002 Skipped. The dates from 2020-09-30 to 2020-10-02 are already blocked. SUCCESS 17e44e5743383cf4ac217bd623f092c2, 20201010 - 20201012 Success. Booking #19090 updated with new data. INFO 17e44e5743383cf4ac217bd623f092c2, 20201010 - 20201012 Skipped. The dates from 2020-10-10 to 2020-10-12 are already blocked. SUCCESS 9d03eb8d7ae23ed6884dcee279932d91, 20201023 - 20201025 Success. Booking #19062 updated with new data. INFO 9d03eb8d7ae23ed6884dcee279932d91, 20201023 - 20201025 Skipped. The dates from 2020-10-23 to 2020-10-25 are already blocked. SUCCESS be0e38138d5535469db53b0f6ff76d2a, 20201030 - 20201101 Success. Booking #19320 updated with new data. INFO be0e38138d5535469db53b0f6ff76d2a, 20201030 - 20201101 Skipped. The dates from 2020-10-30 to 2020-11-01 are already blocked. SUCCESS e8dea257705c341987dcfc8baa4bb538, 20201230 - 20210101 Success. Booking #19251 updated with new data. INFO e8dea257705c341987dcfc8baa4bb538, 20201230 - 20210101 Skipped. The dates from 2020-12-30 to 2021-01-01 are already blocked. INFO 35ab4e81055d34d5b4a104ab0f47eb5a, 20200911 - 20200913 Skipped. Event has passed. INFO 35ab4e81055d34d5b4a104ab0f47eb5a, 20200911 - 20200913 Skipped. Event has passed. INFO 4bdc9a676b193a4f9876e30c324173d9, 20200913 - 20200915 Skipped. Event has passed. INFO 4bdc9a676b193a4f9876e30c324173d9, 20200913 - 20200915 Skipped. Event has passed. INFO 9f7c87d0126d30d7847d509402a4b157, 20200924 - 20200927 Skipped. The dates from 2020-09-24 to 2020-09-27 are already blocked. SUCCESS 9f7c87d0126d30d7847d509402a4b157, 20200924 - 20200927 Success. Booking #18532 updated with new data. INFO cb3107d2d51b38d0984760ec5d81627c, 20200930 - 20201002 Skipped. The dates from 2020-09-30 to 2020-10-02 are already blocked. INFO cb3107d2d51b38d0984760ec5d81627c, 20200930 - 20201002 Skipped. The dates from 2020-09-30 to 2020-10-02 are already blocked. INFO 17e44e5743383cf4ac217bd623f092c2, 20201010 - 20201012 Skipped. The dates from 2020-10-10 to 2020-10-12 are already blocked. INFO 17e44e5743383cf4ac217bd623f092c2, 20201010 - 20201012 Skipped. The dates from 2020-10-10 to 2020-10-12 are already blocked. INFO 9d03eb8d7ae23ed6884dcee279932d91, 20201023 - 20201025 Skipped. The dates from 2020-10-23 to 2020-10-25 are already blocked. INFO 9d03eb8d7ae23ed6884dcee279932d91, 20201023 - 20201025 Skipped. The dates from 2020-10-23 to 2020-10-25 are already blocked. INFO be0e38138d5535469db53b0f6ff76d2a, 20201030 - 20201101 Skipped. The dates from 2020-10-30 to 2020-11-01 are already blocked. INFO be0e38138d5535469db53b0f6ff76d2a, 20201030 - 20201101 Skipped. The dates from 2020-10-30 to 2020-11-01 are already blocked. INFO e8dea257705c341987dcfc8baa4bb538, 20201230 - 20210101 Skipped. The dates from 2020-12-30 to 2021-01-01 are already blocked. INFO e8dea257705c341987dcfc8baa4bb538, 20201230 - 20210101 Skipped. The dates from 2020-12-30 to 2021-01-01 are already blocked. INFO Skipped. Booking #19320 updated with new data. INFO Skipped. Booking #19320 updated with new data. INFO Skipped. Booking #19290 updated with new data. INFO Skipped. Booking #19290 updated with new data. INFO Skipped. Booking #19251 updated with new data. INFO Skipped. Booking #19251 updated with new data. INFO Skipped. Booking #19090 updated with new data. INFO Skipped. Booking #19090 updated with new data. INFO Skipped. Booking #19062 updated with new data. INFO Skipped. Booking #19062 updated with new data. INFO Skipped. Booking #18532 updated with new data. INFO Skipped. Booking #19320 updated with new data. INFO Skipped. Booking #19290 updated with new data. INFO Skipped. Booking #19251 updated with new data.
Also, here is the most recent “normal” log from the same accommodation type:
Cabin Stargazer View | Delete DONE 23 10 12 1 — 25/09/2020 - 21:06:59 INFO 2 URLs pulled for parsing. INFO 5 events found in calendar https://www.airbnb.com/calendar/ical/21126335.ics?s=6d82cd25357c616f8dc8e17cc4fc53c5 INFO We will need to check 4 previous bookings after importing and remove the outdated ones. INFO 8 events found in calendar https://calendar.glampinghub.com/AQYGAldUCwNXVFRVAAFWV1sLVwMEBQsAWw8FAVdTAgQ%253D.ics INFO We will need to check 6 previous bookings after importing and remove the outdated ones. SUCCESS [email protected], 20201002 - 20201004 Success. Booking #19313 updated with new data. SUCCESS [email protected], 20201005 - 20201007 Success. Booking #19467 updated with new data. SUCCESS [email protected], 20201015 - 20201017 Success. Booking #19315 updated with new data. SUCCESS [email protected], 20201112 - 20201115 Success. Booking #19410 updated with new data. ERROR [email protected], 20200925 - 20200926 Cannot import new event. Dates from 2020-09-25 to 2020-09-26 are partially blocked by booking #19513. INFO Skipped. Booking #19467 updated with new data. INFO Skipped. Booking #19410 updated with new data. INFO Skipped. Booking #19315 updated with new data. INFO Skipped. Booking #19313 updated with new data. INFO 35ab4e81055d34d5b4a104ab0f47eb5a, 20200911 - 20200913 Skipped. Event has passed. INFO 4bdc9a676b193a4f9876e30c324173d9, 20200913 - 20200915 Skipped. Event has passed. SUCCESS 9f7c87d0126d30d7847d509402a4b157, 20200924 - 20200927 Success. Booking #19513 updated with new data. SUCCESS cb3107d2d51b38d0984760ec5d81627c, 20200930 - 20201002 Success. Booking #19290 updated with new data. SUCCESS 17e44e5743383cf4ac217bd623f092c2, 20201010 - 20201012 Success. Booking #19090 updated with new data. SUCCESS 9d03eb8d7ae23ed6884dcee279932d91, 20201023 - 20201025 Success. Booking #19062 updated with new data. SUCCESS be0e38138d5535469db53b0f6ff76d2a, 20201030 - 20201101 Success. Booking #19320 updated with new data. SUCCESS e8dea257705c341987dcfc8baa4bb538, 20201230 - 20210101 Success. Booking #19251 updated with new data. INFO Skipped. Booking #19513 updated with new data. INFO Skipped. Booking #19320 updated with new data. INFO Skipped. Booking #19290 updated with new data. INFO Skipped. Booking #19251 updated with new data. INFO Skipped. Booking #19090 updated with new data. INFO Skipped. Booking #19062 updated with new data.
Thanks in advance,
Thomas Kolnowski
Digitized House Media, LLCSeptember 28, 2020 at 7:39 am #1010126Andre FloresModeratorHello, Thomas!
So far we have not received any similar complaints from other users, so the issue is quite weird indeed.
Since this has happened only once so far, I would kindly ask that you monitor your future sync logs to see if the issue occurs again. If it does, submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.Regards,
AndreSeptember 29, 2020 at 2:12 pm #1010811Thomas KolnowskiParticipantHello, Andre. We had another issue with the same accommodation today, where the synch did not process the iCal URLs at all. I will go ahead and submit a Help Deck request.
Thanks again for your help,
Tom Kolnowski
Digitized House Media, LLCOctober 1, 2020 at 7:26 am #1011526Andre FloresModeratorHello, Thomas!
Thank you for cooperation, it is much appreciated.
Regards,
AndreOctober 7, 2020 at 3:02 pm #1014036Thomas KolnowskiParticipantThis reply has been marked as private.October 8, 2020 at 6:49 am #1014207Andre FloresModeratorThis reply has been marked as private. - AuthorPosts
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