J. Davis

Forum Replies Created

Viewing 15 posts - 3,016 through 3,030 (of 3,452 total)
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  • in reply to: Never Ending Spinning Gears when try to edit slide #428382

    Hi David and Simon,

    Probably there are installed some files which caused an issue at your WordPress installations. You can try to deactivate them and find those plugins.
    If it is not helpful you can submit requests to our support team. We’ll have a closer look at it.

    Best regards,
    John

    in reply to: Emmet Lite and Polylang #428376

    Hi Tom,

    I’m sorry for a delay. Yes, you can find those sections at Emmet Theme Engine plugin that is integrated into Emmet theme. Those file can be found at /mp-emmet/classes/sections folder.

    Best regards,
    John

    in reply to: Checkout | Required fields are followed by #419133

    Hi Paul,

    Thank you for your suggestion. We’ll keep it in mind and probably it will be available within further updates. Currently you can call customers to verify order and ask for all needed details. Thank you.

    Best regards,
    John

    Hi Andreas,

    What version of plugins you use? Try to deactivate all the plugins except MotoPress ones and test. Is it helpful?

    Best regards,
    John

    in reply to: Footer widgets #419089

    Hi,

    In order to edit Copyright text you should go to Appearance > Customize > General. This option is available in Pro version only.
    If you use Lite version you can install Child theme, activate it, copy footer.php file from parent theme to child theme and edit it.

    Best regards,
    John

    in reply to: motopress slider import not working #419072

    Hi Wendy,

    I’ve never heard about this. Could you specify the issue more detailed? Do you try to import slider from one subdomain to another one? Make sure you use latest version of plugin.

    Best regards,
    John

    in reply to: Portfolio Images in One Line #419048

    Hi Hadas,

    It is not possible as this section outputs posts (portfolio). It means that you need to edit link of portfolio posts. You can do that using redirect plugin. You can search for free redirection plugin at wordpress.org.

    Best regards,
    John

    in reply to: Motopress Slider Wont Work #419045

    Hi Taylan,

    Seems like you use out of date version of plugin. I would recommend to check the license activation and make sure that there is 2.0.0 version installed. if it is up to date you can submit a request as we need to have a closer look at it.

    Best regards,
    John

    Hi Adam,

    Currently you can use HTML tags to mark up the description. I’ve also added your request to our features list. Probably it will be added with one of the updated versions.

    Best regards,
    John

    in reply to: Timetable Widget Does Not Show Custom Columns #416330

    Hi Brian,

    Try to indicate Column Type: Date so it could count upcoming events.

    Best regards,
    John

    in reply to: Features Section Mess Up #416315

    Hi Hadas,

    You can submit a request providing admin login details and theme purchase information. We’ll have a closer look at it.

    Best regards,
    John

    in reply to: Portfolio Images in One Line #416299

    Hi Hadas,

    Thank you for solving your request by yourself. I’m not quite sure I understand you last question correctly. What exactly links do you mean, portfolio items?

    Best regards,
    John

    in reply to: Slider disappears in content editor #416289

    Hi Michiel,

    That’s rather strange behavior. make sure you use latest versions of plugin 2.1.1 – Content Editor and 2.0.0 Slider. You can also add Slider to the page using page builder.
    If it is not helpful you can submit a request and we’ll have a closer look at it.

    Best regards,
    John

    in reply to: Blog Excerpts in Default Layout #416285

    Hi Adam,

    You can try to add excerpt or more tag to define the content to show at the blog layout.

    Best regards,
    John

    in reply to: blank page after last update #415793

    Hi Julia,

    I’ve checked MotoPress Page Builder and it is running perfectly http://prntscr.com/dacack Please try to clear the cache in your browser and check it again.

    Best regards,
    John

Viewing 15 posts - 3,016 through 3,030 (of 3,452 total)