Forum Replies Created
- AuthorPosts
- December 2, 2016 at 11:14 am in reply to: Never Ending Spinning Gears when try to edit slide #428382
J. Davis
KeymasterHi David and Simon,
Probably there are installed some files which caused an issue at your WordPress installations. You can try to deactivate them and find those plugins.
If it is not helpful you can submit requests to our support team. We’ll have a closer look at it.
Best regards,
JohnJ. Davis
KeymasterHi Tom,
I’m sorry for a delay. Yes, you can find those sections at Emmet Theme Engine plugin that is integrated into Emmet theme. Those file can be found at /mp-emmet/classes/sections folder.
Best regards,
JohnJ. Davis
KeymasterHi Paul,
Thank you for your suggestion. We’ll keep it in mind and probably it will be available within further updates. Currently you can call customers to verify order and ask for all needed details. Thank you.
Best regards,
JohnNovember 25, 2016 at 1:55 pm in reply to: Widget "Timetable Events – Display Upcoming Events" – Pagebuilder #419097J. Davis
KeymasterHi Andreas,
What version of plugins you use? Try to deactivate all the plugins except MotoPress ones and test. Is it helpful?
Best regards,
JohnJ. Davis
KeymasterHi,
In order to edit Copyright text you should go to Appearance > Customize > General. This option is available in Pro version only.
If you use Lite version you can install Child theme, activate it, copy footer.php file from parent theme to child theme and edit it.
Best regards,
JohnJ. Davis
KeymasterHi Wendy,
I’ve never heard about this. Could you specify the issue more detailed? Do you try to import slider from one subdomain to another one? Make sure you use latest version of plugin.
Best regards,
JohnJ. Davis
KeymasterHi Hadas,
It is not possible as this section outputs posts (portfolio). It means that you need to edit link of portfolio posts. You can do that using redirect plugin. You can search for free redirection plugin at wordpress.org.
Best regards,
JohnJ. Davis
KeymasterHi Taylan,
Seems like you use out of date version of plugin. I would recommend to check the license activation and make sure that there is 2.0.0 version installed. if it is up to date you can submit a request as we need to have a closer look at it.
Best regards,
JohnNovember 25, 2016 at 11:45 am in reply to: Code/ideas for changing Event Timeslot description into rich text? #418971J. Davis
KeymasterHi Adam,
Currently you can use HTML tags to mark up the description. I’ve also added your request to our features list. Probably it will be added with one of the updated versions.
Best regards,
JohnJ. Davis
KeymasterHi Brian,
Try to indicate Column Type: Date so it could count upcoming events.
Best regards,
JohnJ. Davis
KeymasterHi Hadas,
You can submit a request providing admin login details and theme purchase information. We’ll have a closer look at it.
Best regards,
JohnJ. Davis
KeymasterHi Hadas,
Thank you for solving your request by yourself. I’m not quite sure I understand you last question correctly. What exactly links do you mean, portfolio items?
Best regards,
JohnJ. Davis
KeymasterHi Michiel,
That’s rather strange behavior. make sure you use latest versions of plugin 2.1.1 – Content Editor and 2.0.0 Slider. You can also add Slider to the page using page builder.
If it is not helpful you can submit a request and we’ll have a closer look at it.
Best regards,
JohnJ. Davis
KeymasterHi Adam,
You can try to add excerpt or more tag to define the content to show at the blog layout.
Best regards,
JohnJ. Davis
KeymasterHi Julia,
I’ve checked MotoPress Page Builder and it is running perfectly http://prntscr.com/dacack Please try to clear the cache in your browser and check it again.
Best regards,
John - AuthorPosts