- This topic has 8 replies, 2 voices, and was last updated 9 months, 3 weeks ago by Andre Flores.
- August 28, 2016 at 9:18 am #368436Christine WeberParticipant
when i start the motopress editor after i made the last update there is just a blank page showing. i tried it in firefox/chrome/safari, but all are showing the same issue. in firefox there is even an error saying: script is damaged, you can either stop or debug it.
almost finished my site, so this is really ennoying :-(.August 30, 2016 at 8:51 am #369634J. DavisKeymaster
There are no compatibility issues with WordPress 4.6. And it is rather difficult to detect what causes an issue exactly without access to your WordPress. Please submit a request providing us with admin access data and website URL. We’ll have a closer look at your particular case.
JohnNovember 17, 2016 at 9:33 am #413389JuliaGuestThis reply has been marked as private.November 17, 2016 at 3:54 pm #413599J. DavisKeymaster
When I go http://……com/wp-admin it says
You must log in to access the admin area.
Could you submit a request providing details on how to login to your WordPress.
JohnNovember 18, 2016 at 8:22 am #414086JuliaGuestThis reply has been marked as private.November 21, 2016 at 7:19 am #415196JuliaGuest
After 4 days it still doesn’t work correct. Please, could you fix it, I can’t make changes on my website.November 22, 2016 at 11:21 am #415793J. DavisKeymaster
I’ve checked MotoPress Page Builder and it is running perfectly http://prntscr.com/dacack Please try to clear the cache in your browser and check it again.
JohnJune 18, 2020 at 12:29 am #968325Eric RynneParticipant
Hey there. I am currently having this issue.
We use WP Engine for hosting. I am not able to modify the php.ini file. However, they did adjust the memory on the config.php file and I am still getting a white page when trying to edit.
I did load an old editor and was also getting spinning gears. However, I was able to make changes by using the WordPress visual editor to the pages I needed and it showed up right, accept the pages showed up weird. So I decided loaded the most recent Motopress plugin again. Now the changes don’t even show up.
Please help.June 19, 2020 at 6:23 am #968982Andre FloresModerator
I would kindly ask that you submit your request to our Help Desk, providing temporary access to WordPress dashboard, so we take a closer look at the issue.
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