Andre Flores

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Viewing 15 posts - 1,111 through 1,125 (of 1,932 total)
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  • in reply to: GDPR cookie banner at risk of breaking due to Javascript error #1067444

    Hello Eric,

    Kindly submit your request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Confirm Booking link from email goes to wrong language. #1066353

    Hello Ryan,

    We are delighted to let you know that we have just released the Hotel Booking v. 3.9.3, which includes the confirmation link in emails language issue fix.
    Feel free to update the plugin to the latest version to have the issue fixed.

    Regards,
    Andre

    in reply to: Send new confirmation E-Mail to customer manually #1066344

    Hello Johannes,

    We are delighted to let you know that we have just released the Hotel Booking v. 3.9.3, which includes re-send confirmation e-mail to Customer feature.
    Feel free to update the plugin to the latest version to get this feature.

    Regards,
    Andre

    in reply to: Create internal notes for bookings #1066342

    Hello everybody!

    I am delighted to let you know that we have just released the Hotel Booking v. 3.9.3, which includes the possibility of adding notes to existing bookings by admin.
    Feel free to update the plugin to the latest version to get that feature.

    Regards,
    Andre

    in reply to: WPML can’t find string #1066328

    Hello Mirjana,

    I am delighted to let you know that we have just released the Hotel Booking v. 3.9.3, which includes the “New booking” button not being translated in the backend calendar issue fix.
    Since the plugin is built in the theme you are using it can be updated along with the theme only. It usually takes some time for our developers to update the theme, so if you do not want to wait for the theme update feel free to get the Hotel Booking plugin license separately in order to receive automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    in reply to: Above Occupancy – Essential for a Campsite Plugin #1065825

    Hello Thomas,

    Unfortunately, there are no available options to achieve this, other than suggested by J. Davis above.

    Regards,
    Andre

    in reply to: Property individual terms & conditions #1065790

    Hello Henrik,

    Any filed added via Checkout Fields add-on is displayed on the Checkout page regardless of the booked accommodation type, so it is currently not possible to create any unique field for each accommodation type, unfortunately.

    Regards,
    Andre

    in reply to: Accomodation types plugin – issue with flexslider #1065784

    Hello there,

    Thank you for letting us know, we will check the ticket you have submitted to our Help Desk.

    Regards,
    Andre

    in reply to: MPHB Flexslider does not display images with WordPress 5.5 lazy load #1065780

    Hello Wim,

    We expect to release the Hotel Booking plugin update this week, so our developers will do their best to have the plugin released until the end of the week.

    Regards,
    Andre

    in reply to: How do I change the button text? #1065777

    Hello Susie,

    You may change the button text via Loco Translate plugin using directions from an example in this article.

    Regards,
    Andre

    in reply to: Booking for children free of charge #1065775

    Hello David,

    Yes, this is the only available option so far indeed, since you allow both adults and children. As an alternative you may disable Children option and have Guests option available only, so the price depends on the number of guests, regardless of whether they are adults or children – not sure if this option suits you.

    Regards,
    Andre

    in reply to: Is there a way to show another image other than the “Featured”? #1065772

    Hello Jerrel,

    Currently there are some troubles with the gallery images loading, however, our developers have already found a way to fix it. The fix will be included in the next Hotel Booking plugin update, which is expected to be released this week.
    We will see whether it resolves the issues you are facing.

    Regards,
    Andre

    in reply to: How to edit the search results page layout? #1065765

    Hello Héric,

    Making the Search Results page looking exactly as on your example might require custom CSS/PHP customization. You may change the number of columns the results are displayed in using directions from this article. As for the rest of elements, you might need custom CSS in order to make them look similar.
    Feel free to submit your request to our Help Desk providing your website URL, so we take a closer look at it.

    Regards,
    Andre

    in reply to: Link building with its rooms #1065761

    Hello Matej,

    We do have a workaround on how to achieve this, you may find detailed directions in this article.
    Please note that this appears to be just a workaround, so you might need to control the process manually as well in order to avoid overbooking.

    Regards,
    Andre

    in reply to: Rooms not bookable #1065753

    Hello Jonas,

    I am afraid the Polylang plugin is not fully compatible with the Hotel Booking, therefore we recommend using WPML only, as it is 100%-compatible with our product.

    Regards,
    Andre

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Viewing 15 posts - 1,111 through 1,125 (of 1,932 total)
1 2 3 … 74 75 76 … 127 128 129