[Andre Flores]

Hello Richard,

You are most welcome. It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello there,

You are always welcome, I am glad that the issue has been resolved.
It would be much appreciated if you leave your positive feedback about the Ciestra theme at: https://motopress.com/products/ciestra/#edd-reviews-respond.

Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello Helen and Pavel,

Thank you for the information, Helen, I was finally able to replicate the issue – it does not exist in Firefox, but does exist in Chrome/Edge.
I have already passed the request for further investigation to our developers. As a temporary solution you may add the following code under Appearance ->Customize ->Additional CSS:

/*Header images fix*/
.header-image img {
    max-height: none;
    max-width: none;
}
/*================*/ 

Regards,
Andre

[Andre Flores]

Hello George,

Thank you for your nice suggestions, it is much appreciated! I have added both feature requests to our feature requests list. Our developers might consider adding these features in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Scott,

Unfortunately, there is no such possibility in the Notifier add-on at the moment. We will take your request into consideration though, thank you for your suggestion. In case there are more similar requests, we might consider adding such possibility in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello George,

Unfortunately, there is no such feature in the plugin at the moment. I have passed your request for further consideration to our developers. In case there are more similar requests from other users, they might consider adding this feature in one of the plugin future updates.
Anybody else, who also needs this feature feel free to let us know by commenting this topic.

Regards,
Andre

[Andre Flores]

Hello there,

Are you syncing a single calendar from Booking.com to multiple accommodations in the Hotel Booking? If so, note that you are not allowed to use the same export link for more than 1 accommodation. As a workaround you may try adding some prefix to the export link, e.g. &a=1, &a=2, &a=3 etc. For example:

https://admin.booking.com/hotel/hoteladmin/ical.html?t=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx&a=1
https://admin.booking.com/hotel/hoteladmin/ical.html?t=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx&a=2
https://admin.booking.com/hotel/hoteladmin/ical.html?t=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx&a=3

etc.

Regards,
Andre

[Andre Flores]

Hello there,

Unfortunately, we were unable to replicate the issue locally on our end. Kindly submit your request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Richard,

You should just make sure edited language files are stored under /languages/plugins/ directory – this will make sure changes are not lost after plugin/theme update. You may check the location under Relocate tab of the Loco Translate settings: https://prnt.sc/yp4civ.

Regards,
Andre

[Andre Flores]

Hello Helen,

For this purpose the Variable Pricing must be used – you should set the price per night according to the number of guests: https://prnt.sc/yp3pxx.

Regards,
Andre

[Andre Flores]

Hello Mathieu,

Unfortunately, I was unable to replicate the issue on my end. I have tried the Direct Bank Transfer gateway via WooCommerce and Billing information was passed to Bookings ->Payment History: https://prnt.sc/yp35lp.
Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Helen,

In order to do this your Client will need to create a new Season for the desired date and add a special price for this season to the Rate. She will need to make sure to drag and drop this season rate to the very top of the list in order to make sure the rate has the higher priority and is applied instead of standard rates for the same date.

Regards,
Andre

[Andre Flores]

Hello Richard,

The message is defined in the [mphb_booking_confirmation] shortcode, in order to edit it you may use Loco Translate plugin, you will find an example on how to do that in this article.

Regards,
Andre

[Andre Flores]

Hello Beverly,

Unfortunately, there is no option to assign attributes to accommodations, only to accommodation types. As an alternative you may group your accommodations under accommodation types with 30AMP and 50AMP hookups respectively, e.g.:

RV site (30AMP hookups): RV 1, RV 2, RV 3 etc.
RV site (50AMP hookups): RV 1, RV 2, RV 3 etc.

Another option would be creating a separate accommodation type for each accommodation, so you could set desired parameters to them.

Regards,
Andre

[Andre Flores]

Hello Holger,

The only option would be enabling direct booking in order to allow your guests to book specific accommodation right from its single page, so if it is not available the guest will receive a corresponding message.
Navigate to Accommodation ->Settings and enable the “Skip search results page and enable direct booking from accommodation pages.” option there.

Regards,
Andre

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