[Andre Flores]

Hello Borghetto,

The issue most likely occurred because you have translated Accommodations. By default Accommodations are not translated, as they affect availability directly. When you translate Accommodations, they have different ID’s for different languages, thus once and accommodation is booked in one language, it will still be available in other language since its ID is different.
Check this article to learn more how to use WPML to translate Hotel Booking plugin.

Regards,
Andre

[Andre Flores]

Hello Marco,

You may add such bookings manually in your dashboard under Bookings ->All Bookings ->Add New. Alternatively, the admin may block the room for specific dates via Bookings ->Booking Rules ->Block accommodation option.

Regards,
Andre

[Andre Flores]

Hello Carla,

The Deposit option works in the Hotel Booking plugin by default, there is no need to purchase the Payment Request add-on. However, by default the Deposit option suggests that your guests pay the deposit and then pay the remaining balance due on arrival. The Payment Request add-on is required only in case you would like to charge the remaining balance due via online payments X days before the guest arrival.

Regards,
Andre

[Andre Flores]

Hello Florian,

For now we keep collecting feedback from our users, the feature has not been selected for development yet.

Regards,
Andre

[Andre Flores]

Hello Shaun,

Sorry for misunderstanding.
In order to edit the font of the page titles add the following code under Appearance ->Customize ->Additional CSS:

.custom-header-wrapper .campterra-page-title {
	font-size: 39px;
	font-size: 2.4375rem;
	color: #f3f3f3;
	font-family: "Montserrat", sans-serif;
	font-weight: 700;
	margin-bottom: 1.25rem;
	line-height: 1.4;
	word-wrap: break-word;
}

Feel free to edit the above CSS rule parameters values to desired ones.

Regards,
Andre

[Andre Flores]

Hello Fenton,

make sure you have the Booking Confirmed page set up with the [mphb_bookibg_confirmation] shortcode in it and assigned to corresponding option under Accommodation ->Settings.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Would you like to hide the featured image on all the pages? If so, add the following code:

#page .post-thumbnail {
	display: none;
}

If not, add .page-id-275 instead of #page in the code above.

Regards,
Andre

[Andre Flores]

Hello Mark,

Your request #36710 has been already taken care of, kindly follow up on it in the ticket if needed.

Regards,
Andre

[Andre Flores]

Hello Snaun,

As far as I understood from your comment in another topic you have already resolved the issue. Let me know if you need further assistance.

Regards,
Andre

[Andre Flores]

Hello Shaun,

Thank you for letting us know, I am glad that you have managed to resolve the issue.

Regards,
Andre

[Andre Flores]

Hello Lucia,

Try adding the following code:

.single-mphb_room_type .page-title {
	display: none;
}

It should remove page title from all the single accommodation type pages.

Regards,
Andre

[Andre Flores]

Hello Maria,

I would kindly ask that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Matthias,

The issue may be caused by a large amount of sync logs in your dashboard. Navigate to Calendar Sync Status tab at the top admin bar and delete all the logs there. It is also recommended to set the Automatically delete sync logs older than option to “Day/Week” in order to avoid sync logs overload in your dashboard.

Regards,
Andre

[Andre Flores]

Hello Fenton,

You are most welcome 🙂
If you have not had a chance yet, it would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

Thank you in advance!

Regards,
Andre

[Author]

Posts