Andre Flores

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Viewing 15 posts - 556 through 570 (of 1,932 total)
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  • in reply to: Show prices with tax #1138377

    Hello there,

    We are expecting to see this feature in the next Hotel Booking update, so stay tuned 😉

    Regards,
    Andre

    in reply to: Calendar shows no available acommodations #1138375

    Hello Marissa,

    I would recommend that you check out this article carefully once again and make sure everything is set up properly.
    If the issue persists, provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: Notification possibility per type of accommodation #1138374

    Hello there,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Synchronization, wp cron event #1138371

    Hello Andrew,

    I have checked your dashboard and it looks like the mphb_cron_ical_auto_synchronization event is already there and runs properly. You should insert your OTAs export links to corresponding accommodations under Bookings ->Sync Calendars tab and synchronization should work properly after that.

    Regards,
    Andre

    in reply to: Get search results for manually HTML layout #1138355

    Hello there,

    You may override the Search Results page layout by copying files from /wp-content/plugins/motopress-hotel-booking/templates/shortcodes/search-results/ to /wp-content/themes/your-theme/hotel-booking/shortcodes/search-results/ directory and performing necessary changes to them.

    Regards,
    Andre

    in reply to: Auto update not available #1137291

    Hello Shaun,

    You should make sure to activate the license key for the WooCommerce Payments plugin. Navigate to Accommodation ->Settings ->Payment Gateways ->WooCommerce and scroll down all the way to the bottom to find the License Key field – this is where the license key must be inserted. You may find the plugin license key in your personal MotoPress account.

    Regards,
    Andre

    in reply to: Price breakdown, remove dates #1137269

    Hello Joeri,

    You may add the following code under Appearance ->Customize ->Additional CSS to hide dates and leave the subtotal only:

    .mphb-price-breakdown-dates {
    	display: none;
    }
    .mphb-price-breakdown-date {
    	display: none;
    }

    regards,
    Andre

    in reply to: Display prices as XX.XX instead of XX #1137248

    Hello Joeri,

    Thank you for your up-vote, I have added it to the feature request.

    Regards,
    Andre

    in reply to: Multiple reminders if balance not paid? #1137234

    Hello Dave,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Packages in Hotel Booking #1137231

    Hello there,

    Thank you for your up-votes, they have been counted.

    My client sell hunting, fishing, kayak and biking package.

    You may try adding those packages as separate accommodation types and assign them to separate category, so your guests could search for accommodations and for packages separately if needed.

    Regards,
    Andre

    Hello Daniel,

    I would recommend that you install WP Crontrol plugin and check whether there are any issues with the cron job on your server under Tools ->Cron Events. If there are no warnings/errors there, check whether you have the mphb_cron_request_payments event scheduled in the list of events.
    If there is still no luck in defining what cases the issue, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at it.

    Regards,
    Andre

    in reply to: Edit fields in reservation form #1137192

    Hello Jose,

    Unfortunately, there is no option to disable Email field, as it is required to send notifications to your guests. If there is no Email field, no notifications will be sent to your guests.

    Regards,
    Andre

    Hello Mathieu,

    Such changes would require overriding default Checkout PHP file with custom code. You may submit a request to our Help Desk regarding this matter, perhaps such changes can be done within Extended Support service.

    Regards,
    Andre

    in reply to: Delayed Calendar Sync #1137160

    Hello Rachel,

    Check your website, the synchronization now works properly every 15 minutes: https://prnt.sc/14o76w9. You should make sure to disable Maintenance mode for the synchronization to occur.

    Regards,
    Andre

    in reply to: Calendar not displaying already booked dates #1137156

    Hello Katie,

    The availability search form on the Home page is added as a widget in the Front Page Header area under Appearance ->Widgets – replace the widget with the Text widget, which would contain [mphb_availability id=”XXX”], where “XXX” is the accommodation type ID.
    As for the issue with datepicker not displaying booked dates, kindly provide you website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

Viewing 15 posts - 556 through 570 (of 1,932 total)