Forum Replies Created
- Posts
Hello Maurice,
I have made a test reservation in Portuguese on your website and received Portuguese confirmation email. Unfortunately, I have not received a link to pay the balance due, could you send it to my email? It would be also appreciated if you submit a request to our Help Desk regarding this matter providing temporary access to WordPress dashboard, so I could take a closer look at the issue.
Regards,
AndreHello Maurice,
You are always welcome 🙂
Regards,
AndreHello Maurice,
You are most welcome 🙂
It would be much appreciated if you share your positive feedback about the Payment Request add-on at: https://motopress.com/products/hotel-booking-payment-request/.Thank you in advance!
Regards,
AndreHello everyone!
I am delighted to let you know that we have just released an update for the Hotel Booking plugin v. 3.9.8 with the possibility to display taxes and fees included in the booking price. Feel free to update the plugin to the latest version, navigate to Bookings ->Taxes & Fees tab and make sure to tick the “Include” option for each tax/fee you would like to be included in the booking total price: https://prnt.sc/16l5pq5.
I would greatly appreciate your feedback about this new feature. Let me know if it matches your expectations and what you would change/add to the feature.
Regards,
AndreHello Kirsty,
There is no functionality for the security deposit at the moment, unfortunately. As an option you may added it as a fee as described in this article.
Regards,
AndreHello rachel,
I have posted your website URL at Facebook and correct description came out, here is the screenshot of how it looked like.
Regards,
AndreHello Elena,
What is the accommodation type capacity? Is it 1 adult? If so, you should be able to book 5 accommodations at a time, 1 adult per each accommodation without any issues.
If the issue persists, get back to me with your website URL and temporary access to WordPress dashboard in a private reply.Regards,
AndreHello Luis,
If you are referring to the Accommodation name, you may change it easily under Accommodation ->Accommodations tab – each accommodation is assigned to certain accommodation type and its name is generated automatically according to the Accommodation Type name.
Regards,
AndreHello Olivier,
You may create your own pages with the desired layout and simply fill them in with Hotel Booking elements (booking form, availability calendar etc.) using shortcodes. You will find the list of all the available shortcodes under Accommodation ->Shortcodes tab.
Regards,
AndreHello Fiona,
“Bookings” appears to be a custom post type, which means its ID’s are generated automatically by WordPress and there is no option to change them. Unfortunately, there is no way to make booking ID’s start from “1”.
Regards,
AndreHello there,
Thank you for your up-votes, they have been counted. We are currently collecting feedback from our users regarding this feature and it has not been quite popular to the date. If there are more requests from other users, we might consider implementing it in one of the plugin future updates.
Regards,
AndreHello Yan,
When the shortcode is added to the page you should see the booking form on the front-end with the availability displayed for the accommodation type in question. You should make sure to use valid ID in order to have the form displayed. Is the form displayed in your case? What exactly are you trying to edit in the form?
Provide me with the URL to the page in question if needed.Regards,
AndreThis reply has been marked as private.Hello LĂ©lek,
It depends on the Booking.com settings, as in case they include properties blocks to their external links, then they will be imported to the Hotel Booking calendars. If blocks are not included in export links, there is no way to have them imported to the Hotel Booking.
You may open any Booking.com export link in the browser and open the .ics file to find out whether added blocks at Booking.com are included in a link. For example, there is an option in Hotel Booking plugin to export or to not export accommodation blocks, perhaps there is similar setting at the Booking.com somewhere.Regards,
AndreThis reply has been marked as private.
