[Andre Flores]

Hello Joeri,

Thank you for your up-vote, it has been counted.

Regards,
Andre

[Andre Flores]

Hello Brian,

I have just checked your tickets and the issue is resolved now. Just to let others know what has been done to resolve it, I am pasting the copy of the ticket reply below:

The issue was caused by the fact that mphb_cron_ical_auto_synchronization event did not exist in the events list of WP Crontrol plugin for some reason. I have scheduled a synchronization using “Time” option under Accommodation ->Settings and the event appeared. Now automatic synchronization should work fine.
Let me know if you have further concerns.

Regards,
Andre

[Andre Flores]

Hello Michael,

Are you able to actually book that accommodation, which is displayed on the Search Results page? If it is not available for selected dates, it should not be displayed in search results in the first place.
I would kindly ask to provide your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

Regards,
Andre

[Andre Flores]

You are always welcome 🙂
It would be very much appreciated if you share your positive feedback about MotoPress products at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

Thank you in advance!

[Andre Flores]

Hello Sabrina,

The issue is most likely related to your general WordPress date and time settings. Navigate to Settings ->General tab, scroll down to the Date and Time Format options and make sure they are not empty: https://prnt.sc/1bq0y2c.

Regards,
Andre

[Andre Flores]

Hello Madalena,

It is expected to be included in the next Hotel Booking plugin update release. You may try the following suggestion from one of our users as a temporary solution:

This plugin file needs to be edited:

/public_html/wp-content/plugins/motopress-hotel-booking/templates/shortcodes/search/search-form.php

line 34

i just added inputmode=”none” below the type=”text”

id=”< ?php echo esc_attr( 'mphb_check_in_date-' . $uniqid ); ?>”
data-datepick-group=”< ?php echo esc_attr( $uniqid ); ?>”
value=”< ?php echo esc_attr( $checkInDate ); ?>”
placeholder=”< ?php _e( 'Check-in Date', 'motopress-hotel-booking' ); ?>”
required=”required”
type=”text”
inputmode=”none”
name=”mphb_check_in_date”
class=”mphb-datepick”
autocomplete=”off”

and line 54 the same for the checkout date i just added the same line here too

id=”< ?php echo esc_attr( 'mphb_check_out_date-' . $uniqid ); ?>”
data-datepick-group=”< ?php echo esc_attr( $uniqid ); ?>”
value=”< ?php echo esc_attr( $checkOutDate ); ?>”
placeholder=”< ?php esc_attr_e( 'Check-out Date', 'motopress-hotel-booking' ); ?>”
required=”required”
type=”text”
inputmode=”none”
name=”mphb_check_out_date”
class=”mphb-datepick”
autocomplete=”off”

Regards,
Andre

[Andre Flores]

Hello Savvas,

Thank you for your feedback, it is much appreciated. We already have such a feature request, which was started in this topic.
I have added your up-vote to the feature request as well. Currently the request is selected for development, so it is expected to be included in one of the plugin future updates. We will let you know once there is any information regarding this matter.

Regards,
Andre

[Andre Flores]

Hello there,

You may try adding the following CSS code:

@media (min-width: 1024px) {
.mphb_sc_rooms-wrapper {
	display: flex;
	flex-wrap: wrap;
}
.mphb_sc_rooms-wrapper .mphb-room-type {
	width: 50%;
	padding: 0em 1em;
}
.mphb_sc_rooms-wrapper .mphb-room-type:not(:first-of-type), .mphb_sc_search_results-wrapper .mphb-room-type:not(:first-of-type), .mphb_sc_services-wrapper .mphb-service:not(:first-of-type) {
	margin-top: 0;
}
}

Regards,
Andre

[Andre Flores]

Hello there,

1/ Add the following code under Appearance ->Customize ->Additional CSS:

@media (max-width: 480px) {
.front-page-header .front-page-slider-wrapper {
	height: 60%;
}}

2/ The banner on the Home page appears to be a featured image of one of the Home page child pages: https://prnt.sc/1bpkgoq ->https://prnt.sc/1bpkk8i.
As for Services page, it might be the featured image of the page itself.

Regards,
Andre

[Andre Flores]

Hello Ryan,

For now there is no confirmation email sent to guests when the payment is made via Payment Request plugin. We do have such a feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Thank you for cooperation, we will continue working on your issue in our Help Desk then.

Regards,
Andre

[Andre Flores]

Hello Ari,

Thank you for your up-vote, it has been counted. The feature request has not been quite popular to the date, so we are still collecting feedback from our users regarding this matter. There are other feature requests with more demand, so we have not yet selected this feature for development.
Thank you for comprehension.

Regards,
Andre

[Andre Flores]

Hello Gevorg,

I have checked the Creatista theme demo and the same issue does not occur there: https://themes.getmotopress.com/creatista/.
Looks like some content alignment on your website causes the shift issue. In order to take a closer look at the issue I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard.

Thank you in advance.

Regards,
Andre

[Andre Flores]

You are most welcome 🙂
It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

Thank you in advance!

[Andre Flores]

This reply has been marked as private.

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