Andre Flores

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Viewing 15 posts - 436 through 450 (of 1,926 total)
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  • in reply to: Gallery images to open in lightbox #1158532
    Andre Flores
    Moderator

    Hello Andrew,

    Usually the image of accommodation type can be opened in a lightbox, as there is an option under Accommodation ->Settings, however, as I can see you have inserted [mphb_rooms] sortcode to single accommodation type pages, so the option does not affect those images.
    Making images of [mphb_rooms] shortcode opened in a lightbox would require overriding default shortcode function. As for removing the link from images, you may do that by adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb_sc_rooms-wrapper.mphb-room-types #mphb-flexslider-gallery-1 a {
    	pointer-events: none;
    }

    Regards,
    Andre

    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Problems with the DIVI theme and WPML #1158150
    Andre Flores
    Moderator

    Hello Carla,

    Accommodation Types must be translated, however, not Accommodations. Accommodation Type ID’s will indeed be different when translating, however, Accommodation – is a physical property, which means its ID should remain the same for all the languages. If someone books a room in English, the same room should not be available in other languages anymore, as it is still the same room. Regardless of the number of languages, Accommodations should not be translated, however, Accommodation Types – should.
    Let me know if this makes sense.

    Regards,
    Andre

    in reply to: How to resend customer approved booking email #1158146
    Andre Flores
    Moderator

    Hello Ashleigh,

    The feature is available in the Hotel Booking plugin starting from v. 3.9.3. You should open the booking in question and use the “Resend Email” button at the right: https://prnt.sc/1d36ea9.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Ashleigh,

    Thank you for your up-vote, it has been counted. If you are facing any issues with Stripe payments on your website, kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Book Directly via Availability Calendar #1158143
    Andre Flores
    Moderator

    Hello Joeri,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Synchronization, wp cron event #1158139
    Andre Flores
    Moderator

    Hello Brian,

    I have just checked your tickets and the issue is resolved now. Just to let others know what has been done to resolve it, I am pasting the copy of the ticket reply below:

    The issue was caused by the fact that mphb_cron_ical_auto_synchronization event did not exist in the events list of WP Crontrol plugin for some reason. I have scheduled a synchronization using “Time” option under Accommodation ->Settings and the event appeared. Now automatic synchronization should work fine.
    Let me know if you have further concerns.

    Regards,
    Andre

    in reply to: Search results showing all bookings #1158132
    Andre Flores
    Moderator

    Hello Michael,

    Are you able to actually book that accommodation, which is displayed on the Search Results page? If it is not available for selected dates, it should not be displayed in search results in the first place.
    I would kindly ask to provide your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: Arrival and departure dates no longer appear #1158131
    Andre Flores
    Moderator

    You are always welcome 🙂
    It would be very much appreciated if you share your positive feedback about MotoPress products at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

    in reply to: Arrival and departure dates no longer appear #1157188
    Andre Flores
    Moderator

    Hello Sabrina,

    The issue is most likely related to your general WordPress date and time settings. Navigate to Settings ->General tab, scroll down to the Date and Time Format options and make sure they are not empty: https://prnt.sc/1bq0y2c.

    Regards,
    Andre

    in reply to: Solution on datepicker on mobile devices #1157184
    Andre Flores
    Moderator

    Hello Madalena,

    It is expected to be included in the next Hotel Booking plugin update release. You may try the following suggestion from one of our users as a temporary solution:

    This plugin file needs to be edited:

    /public_html/wp-content/plugins/motopress-hotel-booking/templates/shortcodes/search/search-form.php

    line 34

    i just added inputmode=”none” below the type=”text”

    id=”< ?php echo esc_attr( 'mphb_check_in_date-' . $uniqid ); ?>”
    data-datepick-group=”< ?php echo esc_attr( $uniqid ); ?>”
    value=”< ?php echo esc_attr( $checkInDate ); ?>”
    placeholder=”< ?php _e( 'Check-in Date', 'motopress-hotel-booking' ); ?>”
    required=”required”
    type=”text”
    inputmode=”none”
    name=”mphb_check_in_date”
    class=”mphb-datepick”
    autocomplete=”off”

    and line 54 the same for the checkout date i just added the same line here too

    id=”< ?php echo esc_attr( 'mphb_check_out_date-' . $uniqid ); ?>”
    data-datepick-group=”< ?php echo esc_attr( $uniqid ); ?>”
    value=”< ?php echo esc_attr( $checkOutDate ); ?>”
    placeholder=”< ?php esc_attr_e( 'Check-out Date', 'motopress-hotel-booking' ); ?>”
    required=”required”
    type=”text”
    inputmode=”none”
    name=”mphb_check_out_date”
    class=”mphb-datepick”
    autocomplete=”off”

    Regards,
    Andre

    in reply to: Booking Rules should not apply to administrators #1157179
    Andre Flores
    Moderator

    Hello Savvas,

    Thank you for your feedback, it is much appreciated. We already have such a feature request, which was started in this topic.
    I have added your up-vote to the feature request as well. Currently the request is selected for development, so it is expected to be included in one of the plugin future updates. We will let you know once there is any information regarding this matter.

    Regards,
    Andre

    in reply to: How to list accommodations in 2 columns? #1157176
    Andre Flores
    Moderator

    Hello there,

    You may try adding the following CSS code:

    @media (min-width: 1024px) {
    .mphb_sc_rooms-wrapper {
    	display: flex;
    	flex-wrap: wrap;
    }
    .mphb_sc_rooms-wrapper .mphb-room-type {
    	width: 50%;
    	padding: 0em 1em;
    }
    .mphb_sc_rooms-wrapper .mphb-room-type:not(:first-of-type), .mphb_sc_search_results-wrapper .mphb-room-type:not(:first-of-type), .mphb_sc_services-wrapper .mphb-service:not(:first-of-type) {
    	margin-top: 0;
    }
    }

    Regards,
    Andre

    in reply to: How can I do responsive home banner? #1157170
    Andre Flores
    Moderator

    Hello there,

    1/ Add the following code under Appearance ->Customize ->Additional CSS:

    @media (max-width: 480px) {
    .front-page-header .front-page-slider-wrapper {
    	height: 60%;
    }}

    2/ The banner on the Home page appears to be a featured image of one of the Home page child pages: https://prnt.sc/1bpkgoq ->https://prnt.sc/1bpkk8i.
    As for Services page, it might be the featured image of the page itself.

    Regards,
    Andre

    in reply to: Emails for payments Needs Response #1157166
    Andre Flores
    Moderator

    Hello Ryan,

    For now there is no confirmation email sent to guests when the payment is made via Payment Request plugin. We do have such a feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

    Regards,
    Andre

Viewing 15 posts - 436 through 450 (of 1,926 total)