Andre Flores

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Viewing 15 posts - 361 through 375 (of 1,932 total)
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  • in reply to: Payment with Stripe is not working #1169896

    Hello Ravindra,

    Our developers have already found a resolution, it will be included in the next plugin update, which is expected to be released shortly.
    As for the Google Pay, please understand that we are unable to include all the possible payment gateways to the plugin. From our experience, most popular gateways are PayPal and Stripe, which are already included by default. There are many local payment gateways, which are used by other Customers, therefore we have developed such an add-on as WooCommerce Payments, so our users could integrate additional gateways to the Hotel Booking via WooCommerce.

    We will take your suggestion regarding Google Pay into consideration though, thank you for that.

    Regards,
    Andre

    Hello Matthew,

    You may try adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb-regular-price strong {
    	display: inline-block;
    }

    This will add the “Prices start at:” text before the price.

    Regards,
    Andre

    in reply to: I need to make customer info required #1169872

    Hello George,

    Are you using Checkout Fields plugin? Try deactivating it and then activating it back, after that check if default fields appear on the Checkout page, as they must be there for sure.
    If the issue persists, submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Hotel booking and divi fail integration with wpml #1169857

    Hello Carla,

    Looks like the issue is taken care of by one of our technical support agents in ticket #40873. I see you have asked about String Translations, and this is actually the only way to translate some strings, which are not translated to Catalan in the plugin. Perhaps, you should make sure to keep your language files in /wp-content/languages/ directory in order to avoid loosing performed changes after plugin updates.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1169854

    Hello Dan,

    Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I check it for you.

    Regards,
    Andre

    in reply to: Book button doesnt work | Elementor #1169853

    Hello Robin,

    The Book button added to your accommodation type page will not work like this, as the availability must be checked first. If you would like your guests to be able to check availability and book an accommodation directly from accommodation type page, you should enable Direct Booking in plugin settings: https://prnt.sc/1nf2tef.
    Let me know if this works for you.

    Regards,
    Andre

    in reply to: Revenue (beta) report #1169850

    Hello Maurice,

    Thank you for your detailed feedback, it is much appreciated. The feature is indeed in beta mode at the moment, so it might not work perfectly.

    Total Sales should only include those taxes you have created in your dashboard, there are no charges added to the revenue by the plugin automatically.

    There is an option export Services under Export tab by default: https://prnt.sc/1ney2vn, are you sure you do not have it? The same is with the Coupons: https://prnt.sc/1neyios.

    Regards,
    Andre

    in reply to: Wrong behaviour of search results #1169202

    Hello Carla,

    There is no option to have the featured image displayed for recommended section. In order to add it you will need to override plugin function in your child theme, which appears to be a matter of custom coding, which is beyond our support scope, unfortunately.

    Regards,
    Andre

    Hello Matthew,

    The text you are referring to does not appear to be a function, you should simply add the following code under Appearance ->Customize ->Additional CSS in order to hide it:

    .mphb-booking-form .mphb-required-fields-tip {
    	display: none;
    }

    Regards,
    Andre

    Hello Matthew,

    When it comes to CSS, there is no need to copy plugin template files to your theme, you may add CSS directly under Appearance ->Customize ->Additional CSS.

    Regards,
    Andre

    in reply to: Check-in Time Variable differing output #1169185

    You are most welcome, I am glad it worked 🙂
    It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

    in reply to: Payment with Stripe is not working #1169131

    Hello Ravindra,

    Both tickets are already taken care of by one of our agents J. Davis, you will get further assistance with both issues in tickets #41291 and #41264.
    As for Google Pay, you may integrate it via Stripe in WooCommerce plugin. You will need our WooCommerce Payments add-on (paid), WooCommerce plugin (free) and Stripe for WooCommerce (free).

    Regards,
    Andre

    in reply to: Payment with Stripe is not working #1169118

    Hello Sergio,

    There must be some other reason for the issue, as it is definitely resolved in the Hotel Booking v. 3.9.10.
    Kindly submit a request to our Help Desk providing access to your dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Book consecutive accomodations instead of random order #1167333

    Hello Steve,

    Accommodations are booked in the order they are displayed in Accommodations list in your back-end. You may use Simple Custom Post Order plugin and order your accommodations the way you want. After that if someone books several accommodations from a single accommodation type, they will be booked exactly in the order they have got in your Accommodations list.

    Regards,
    Andre

    in reply to: Book button doesnt work | Elementor #1167322

    Hello Robin,

    Kindly provide me with the URL to an example page and specify what button you would like to link to what accommodation booking form, I will take a closer look at it.

    Regards,
    Andre

Viewing 15 posts - 361 through 375 (of 1,932 total)