- This topic has 5 replies, 2 voices, and was last updated 10 months, 3 weeks ago by Andre Flores.
- August 4, 2021 at 7:25 am #1166508David DubreeParticipant
Any help on this would be appreciated. I installed the Campterra theme on a clean wordpress install, activated the license and proceeded to install all the plugins. BUT the Campterra Engine and a few others always fail with the same error: “Download failed. cURL error 6: Could not resolve host: sullivanparkandlake.com”
The DNS is working properly. I can past the url into a browser and it sees the .zip file fine. It’s hosted on SiteGround and everything else about the site works. The actual error is below:
Installing Plugin: Campterra Engine
Downloading installation package from https://sullivanparkandlake.com/wp-content/themes/campterra/assets/plugins/campterra-engine.zip…
Download failed. cURL error 6: Could not resolve host: sullivanparkandlake.com
Return to Required Plugins Installer
Thank you!August 5, 2021 at 2:06 am #1166842Andre FloresModerator
The issue may be also caused by SSL certificate, I would recommend to check that it is active and valid. I will also send plugins required by Campterra theme to you via email, so you could install them one-by-one manually under Plugins ->Add New ->Upload.
AndreAugust 5, 2021 at 6:09 am #1166913David DubreeParticipant
SiteGround support checked SSL, no problems. PLEASE send the plugins in email as you stated. I need them ASAP!
Thank you!August 5, 2021 at 6:33 am #1166921David DubreeParticipant
PLease send ALL the plugins. I got the 4 plugins you emailed, but now Hotel Booking needs updated so I try to do that and get the same cURL error. I must get this working asap!
Thank you!August 5, 2021 at 6:40 am #1166930David DubreeParticipant
I went to the Hotel Booking page and downloaded it myself. It installed manually. So never mind.August 6, 2021 at 1:12 am #1167279Andre FloresModerator
Thank you for letting me know, I am glad that you have managed to update the theme. There might be an issue on your server, as I have checked the theme on my local environment and had no issues with installing or updating required plugins.
Kindly let me know if you need further assistance with the theme.
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