- This topic has 24 replies, 11 voices, and was last updated 1 month, 2 weeks ago by J. Davis.
- August 11, 2021 at 4:05 am #1169202Andre FloresModerator
There is no option to have the featured image displayed for recommended section. In order to add it you will need to override plugin function in your child theme, which appears to be a matter of custom coding, which is beyond our support scope, unfortunately.
AndreSeptember 29, 2021 at 12:32 am #1192549Martin FourdrignierParticipant
@Jeffrey: many thanks for sharing your tweak, it was really useful! However, it doesn’t work anymore on my website since the last update of Motopress; maybe you faced the same issue and came out with a solution?
@Andre: any idea on this? Or improvment coming in the plugin on that particular point?September 30, 2021 at 8:22 am #1193331Andre FloresModerator
You have lost changes after plugin update as you performed them directly in plugin files, so you will need to perform them once again. As an option you may back-up edited file and replace the original file with it after each update, until there is a solution.
I have passed the request for further consideration to our developers, if we receive more similar requests from other users, they might consider allowing such a possibility in one of the plugin future updates.
AndreNovember 12, 2021 at 12:02 am #1213003RobertParticipant
I’ve found an issue whereby when a customer searches for a accommodation they can be recommended an accommodation that isn’t suitable even though suitable accommodation is available. I think it is linked with the above.
The example where this happens:
I have two types of accommodation:
> Small: Capacity 3 guests, 2 adults, 2 Children
> Large: Capacity 4 guests; 4 adults, 3 Children
If I do a search for a stay with 2 adults and 2 children the recommended accommodation in the search results is the small accommodation. However, this has a capacity of 3 so it isn’t suitable. The Large accommodation is presented in the search results (so it is available for the selected dates). Surely the large accommodation should be the recommended accommodation as this is the one that would be able to fit the number of guests. Is there a way to make this the recommended accommodation?
RobNovember 15, 2021 at 1:44 am #1214192Andre FloresModerator
Please note that the Total capacity parameter is not taken into consideration in search results, only adults and children are taken into account, that is why the small accommodation type is displayed in the recommended section as it fits the searched parameters perfectly.
AndreNovember 15, 2021 at 11:54 am #1214676RobertParticipant
Thanks, but I don’t agree that this is perfect. If the capacity isn’t taken into account then it makes the recommendation incorrect. The very word that Hotel Booking uses is “Recommended” but it is far from it as it would not fit the correct number of guests. Is this issue on the agenda to be fixed or is there a way I can fix this myself? It seems only logical that the recommend accommodation would be suitable for the guests booking and therefore the total capacity parameter should be taken into account.
Thanks for your help.
RobNovember 23, 2021 at 4:29 am #1218794Andre FloresModerator
The issue is the Total Capacity feature has been implemented to the Hotel Booking plugin later, that is why it does not affect the search results in any way. The feature is only used to control the capacity of the accommodation type to be able to allow certain number of adults and children, however, with the limit of maximum allowed guests.
We do have a feature request and I have added your suggestion to it as well. We will continue collecting feedback from our users and might consider implementing such a possibility in future.
AndreDecember 4, 2021 at 2:07 am #1226819Chen Chiang CHAIParticipant
basically i set capacity tab in accomodation types
2 rooms of
search for 5 adults and 4 childrens
it recommended only 1 room with 5 max occupancy
search result always ignore children total
it should recommend 2 rooms
well, whats the ETA on this?December 9, 2021 at 3:50 am #1228899Sven GrossenbacherParticipant
I have the exact same problem.
When I search for an apartment for 4 guests it shows me all free apartments no matter if they have availability for 2 or 3 or 4 guests.
This is not what I was looking for – to me it must show the apartments that have availability for 4 guests at the top of the list but this is not the case so guests have to search through lots of apartments before finding one.
The same would be for hotel rooms. If I look for a hotel room with availability for 4 persons then I want those to be listed at the top of the page – that is why you can add guests in the search.
Please make this work as right now it’s quite a mess.
SvenDecember 9, 2021 at 2:31 pm #1229152J. DavisKeymaster
Hi Chen and Sven,
As far as I understand your questions differ so I’ll reply to you in separate points:
1. Chen’s query – the recommendation section is not adjusted for the total capacity parameter. It can recognize children and adults parameters only. I’ve added your request to our list of features to adjust the recommendation section to recognize the total capacity. Meanwhile, you may disable the recommendation section at Accommodation > Settings.
2. Sven’s query – this is how the search results work at the moment – it shows all the available properties for the searched dates. You may refer to this article to find some workaround that might be helpful https://support.motopress.com/hc/en-us/articles/360039318152 I’ve also added your upvote to our list of features.
Feel free to put any further questions or suggestions.
- You must be logged in to reply to this topic.