[Andre Flores]

Hello Richard,

Simply use the following code:

.mphb_sc_search-check-in-date label, .mphb_sc_search-check-out-date label {
	display: none;
}

Regards,
Andre

[Andre Flores]

Hello Rob,

Thank you for your feedback, it is much appreciated. I will make sure to pass this information for further consideration to our developers.

Regards,
Andre

[Andre Flores]

Hello Erika,

Make sure to update the Hotel Booking & Divi Integration plugin to the latest version in order to have the issue fixed.
Let me know if this helped.

Regards,
Andre

[Andre Flores]

Hello Barbara,

The issue is already taken care of by one of our technical support agents. I have asked to speed up the resolution for you, so you should receive an email shortly.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Barbara,

Do you have a ticket raised regarding this matter? If so, kindly provide me with the ticket #. As for the issue Vic had, it was caused by the fact that reservation product created for WooCommerce Payments had “0” price.

Regards,
Andre

[Andre Flores]

Hello Robert,

You are most welcome, I am glad I could help.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your feedback, I am glad that the issue is resolved now.

Regards,
Andre

[Andre Flores]

Hello David,

Thank you for sharing your insights. That is correct, looks like TripAdvisor decided to not allow synchronization with external iCal calendars anymore, however, they can whitelist the needed iCal link on demand.

Regards,
Andre

[Andre Flores]

Hello Maciej,

By default there is no option to display price per night with the minimum stay rule being set to more than 1 night. However, there is a workaround on how to achieve such behavior, you may find it in this topic.

Regards,
Andre

[Andre Flores]

Hello Richard,

Usually this happens when rates are not configured or configured improperly. If you have updates your seasons, you should make sure to include all the rates within your seasons and to not have a separate rate for each season. If the issue persists, provide me with an access to your WordPress dashboard in a private reply, so I take a closer look at it.

Regards,
Andre

[Andre Flores]

Hello everybody,

I am extremely sorry for the delayed response. The issue with the error has been fixed in the latest plugin release indeed, however, currently there is a new issue with the remaining balance due calculation somehow. I have already passed the request to our developers and QA team, they will check it immediately and provide a resolution.
I am sorry for the inconvenience, I will let you know once there are any updates regarding this matter.

Regards,
Andre

[Andre Flores]

Hello Barbara,

In order to check your configuration I need the access to your WordPress dashboard. Kindly provide me with it either here in a private reply or in our Help Desk.

Regards,
Andre

[Andre Flores]

Hello Matthew,

I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue. Also, provide some exact steps ti replicate the issue, as I was unable to do that locally.

Regards,
Andre

[Andre Flores]

Hello Robert,

The issue is when adding a block in the Hotel Booking, all the selected dates are taken into account (blocked). However, when exporting such blocks to third-party platforms, e.g. AirBnB, the last date is considered as check-out date, so it is available for booking at AirBnb, the same is with the first date, which is considered as the check-in date and therefore the check-out is possible on that date in AirBnB.
We do have a request regarding this matter passed to our developers for further consideration, however, it will not likely be worked on in the near future, as our developers are currently busy with other priority tasks.
For now it is recommended to block out desired dates on external platforms as well in order to avoid booking rules overlapping.

Regards,
Andre

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