Forum Replies Created
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- Andre FloresModerator
Hello Felix,
The issue is currently taken care of it ticket #42783, kindly expect an email with further updates there.
Regards,
AndreAndre FloresModeratorHello Rocco,
There are no specifics in creating child theme for Albatross theme, you may follow directions from this article.
Regards,
AndreAndre FloresModeratorHello there,
You will not need to use HB WooCommerce Payments plugin to sell tickets, as this plugin can be only used to allow using WooCommerce payment gateways for accommodation bookings within Hotel Booking plugin.
Basically, you will not be able to add accommodation bookings and tickets to the same cart, you will need to sell them separately.Regards,
AndreOctober 8, 2021 at 6:56 am in reply to: I have a problem with reservations spread over 2 seasons #1197206Andre FloresModeratorThis reply has been marked as private.Andre FloresModeratorHello Buce,
Make sure to set the Limit option to “1” in order to have the fee charged once per the whole stay: https://prnt.sc/1vb8nn5.
Regards,
AndreAndre FloresModeratorHello Daniel,
Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello Martin,
You have lost changes after plugin update as you performed them directly in plugin files, so you will need to perform them once again. As an option you may back-up edited file and replace the original file with it after each update, until there is a solution.
I have passed the request for further consideration to our developers, if we receive more similar requests from other users, they might consider allowing such a possibility in one of the plugin future updates.Regards,
AndreAndre FloresModeratorHello Jean,
In order to be able to integrate payments available in WooCommerce to the Hotel Booking plugin, you should install WooCommerce Payments add-on for Hotel Booking. Apart from this add-on and WooCommerce plugin itself, no other plugins are required. Kindly check the following video on how to set up WooCommerce Payments add-on: https://youtu.be/9R0Jkf2-aww.
Regards,
AndreAndre FloresModeratorHello Jain,
The issue is caused by the fact our account at WordPress.org is temporary suspended. This does not affect our themes or plugins in any way, however, does not allow installing some plugins directly from WordPress.com repository. We have already updated our themes and included plugins in their packages. Kindly activate the theme license under Appearance ->Theme License to be able to update the Booklium theme. Once it is done, you will be able to install plugins easily. If there is still no luck, let me know so I provide you with plugins archives via email to install manually.
Regards,
AndreAndre FloresModeratorHello Jacques,
Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.
Also specify exact seasons you are facing issues with.Regards,
AndreAndre FloresModeratorHello Dimitrios,
The issue is already taken care of in ticket #42830, kindly expect an email with further updates regarding this matter shortly.
Regards,
AndreSeptember 30, 2021 at 7:00 am in reply to: How to add custom fields to the “Add accomodation type interface” #1193294Andre FloresModeratorThis reply has been marked as private.Andre FloresModeratorThis reply has been marked as private.Andre FloresModeratorHello Robert,
If you use the confirmation “By admin manually” mode, then there is no option to charge your guests the deposit. Once the booking is approved by the admin, the link to pay the full booking price will be sent to a guest. For more details on how the payment request works with different confirmation modes kindly check this page.
Regards,
AndreSeptember 30, 2021 at 1:46 am in reply to: Feature request: more permissions for users not Admin #1193131Andre FloresModeratorHello Michele,
Our developers are currently working on developing and implementing this feature to the plugin. It takes some time as we are willing to develop a complete feature with different user roles, which can be used by the property owner to delegate responsibilities in a nice manner.
There is no exact time frame for the feature release, unfortunately, however, I am sure it will be included in the plugin in the near future.Regards,
Andre - AuthorPosts