- This topic has 4 replies, 5 voices, and was last updated 1 week, 6 days ago by Andre Flores.
- February 19, 2020 at 7:42 am #919820Sara García VegaParticipant
We are testing the booking system and when we book a room, the booking number of Motopress is different from the order number of WooCommerce.
For example, the WooCommerce number is 27184, while MotoPress number is 27180.
We need to solve this issue, it is pretty annoying for my client and the customer.The numbers should be the same, as it is the same booking.February 25, 2020 at 5:44 am #922220UPRParticipant
Hi Sara, I don’t think this can be done due to the nature HB works. Since WooCommerce is an add-on, it would trigger its own ‘post’ (=booking) numbers. I think the only way around this is if you pick either HB or Woocommerce and only allow the send one confirmation to the guest, not through both.March 12, 2020 at 9:05 am #929291Mary EvansParticipant
Yes, it is correct that there is added Booking then Payment under Hotel Booking and then Order from WooCommerce if guest used integrated payment gateway. Unfortunately, there is not an option to keep the same ID for all 3 post types as WordPress registers them as separate posts and assigns unique ID. Though of you check Booking you will be able to find Payment ID and if you check Payment you will find assigned Order ID so you may easily identify the Booking with the Order.
So, it is not an error that the booking ID and the payment ID are different.
M. EvansOctober 7, 2021 at 8:02 am #1196673Ricard IsidroParticipant
Hi, is possible to assign correlative numbers on bookings? Where the first reservation is 1, the second reservation is 2, the third is 3, and so on…
Currently they are not correlative, with jumps of 2, 3 or even 5 numbers, which makes the invoice plugin not appropriate in Spain, where the invoices must be correlative.
RicardOctober 13, 2021 at 3:04 am #1199115Andre FloresModerator
Unfortunately, there is no way to achieve this as Bookings, Payments etc. appear to be custom post types, so they function the same as any post type within WordPress. When the booking and then the payment are created, they have sequential ID’s, e.g. 1 and 2, that is why the next booking has ID 3, as 2 is already assigned to another item.
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