[Steve]

Hello Richard,

The screenshot from your answer returns 404 Not Found error.
Your site looks like in the under construction mode and requires login.

Please submit a ticket to our support with the reference to this topic.

We use forums for discussions and tickets for personal requests.

[Steve]

Hi Eric,

Mailchimp addon requires Hotel Booking plugin 3.7.0 or greater.
Make sure you are up to date.

Create a ticket if it won’t help.

[Steve]

ILYA,

1. Deactivate and remove plugin. You won’t lose the settings.
2. Install and activate new one.
3. Navigate to Dashboard > Accommodation > Settings > License.

[Steve]

Hello Arjan,

We are not able to reproduce this issue. Could you provide us with the steps and your plugin configuration.

[Steve]

Each time we receive a booking from an external resource that was imported before we update it with new data. We do not compare new and previous data so it may or may not be really updated.

Anyway if you change any data of the booking that is shared via ical, it will be updated on your website.

[Steve]

Looks like ‘Price Breakdown’ shows ‘Base Price’, while ‘Total Price’ shows price per variation (with accommodation capacity). We’ll fix this issue in next updates. Thank you.

[Steve]

You can trigger cron manually, example:

0 */12 * * * /usr/local/bin/php /public_html/wp-cron.php?action=ical_auto_synchronization
or
0 */12 * * * http://%domain%/wp-cron.php?action=ical_auto_synchronization

As an alternative, you can use a free 3rd party service to query your site (and trigger wp-cron).

[Steve]

Try to change the ID in shortcode on the translated page (French) from 21 to 33.
[mphb_availability_calendar id=33]
Let me know if it helps.

[Steve]

If you want to apply the Fee automatically then you can add a fee under Dashboard > Bookings > Taxes & Fees.
There are ‘Per guest / per day’ and ‘Per accommodation / per day’ options.
You may also limit how many days/times this fee applies.

If you want to make heating optional then you can add it as a Service under Dashboard > Accommodation > Services.
There are several options you can choose from. For example ‘Periodicity: Guest Choice’ will allow guest to choose at checkout how many times this service will be charged.

[Steve]

Hello Van Hove,

I don’t see any solution with Elementor but you can copy
\plugins\motopress-hotel-booking\templates\shortcodes\search-results\results-info.php
to your theme
you_theme_name\hotel-booking\shortcodes\search-results\results-info.php
and add [mphb_availability_search] shortcode to display a form or just a “Back to Search” button.

Skills in php are required.

[Steve]

Hello Van Hove,

Try this https://motopress.com/forums/topic/checkout-page-is-misaligned/#post-887127

Let me know if it helps.

[Steve]

Hello Van Hove,

You can use a filter to modify any macros in email. To use time zone set in WordPress setting follow these steps.

1. Upload and activate child-theme or create a new plugin for custom code.
2. Add this code to functions.php of your theme or custom plugin

function mycustom_mphb_email_replace_tag($replaceText, $tag, $booking = null)
{
    if ($tag == 'user_confirm_link_expire' && $booking) {
        $gmtOffset = (int)(get_option('gmt_offset') * HOUR_IN_SECONDS);
        $expireTime = $booking->retrieveExpiration('user');
        $replaceText = date_i18n(MPHB()->settings()->dateTime()->getDateTimeFormatWP(), $expireTime + $gmtOffset);
    }

   return $replaceText;
}
add_filter('mphb_email_replace_tag', 'mycustom_mphb_email_replace_tag', 10, 3);

3. Remove UTC text from email template.

If you feel difficulties by implementing these changes, you may take advantage of the Extended Support service and contact us with details. We’ll gladly help you.

[Steve]

Hello George,
Make sure you set page template as “Front Page” in Page Attributes > Template.

[Steve]

Hi Matthew,

A payment request email won’t be sent to the customer if Balance_Due = 0.

Even if an email was sent and the customer opened the link, he would see $0 while balance due is calculated every time you visit the “Payment Request” page.

[Steve]

Hello Daniel,

Enable “Skip Search Results” option in Dashboard > Accommodation > Settings.

[Author]

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