[J. Davis]

Thanks for the update, Yes, that is what I meant. I’m happy to know I helped you find the mentioned option to show the price upon checking the availability.

[J. Davis]

Hi Janina,
Thanks for your feedback

[J. Davis]

Hi,
You can find the email tag %room_title% at Accommodation > Settings > Email Settings as a part of the template for %reserved_rooms_details%

[J. Davis]

Hi Ian,
Thanks for your question. There is no option to book multiple properties for different dates in a single reservation, and there is no known workaround. The hotel booking plugin allows reservation of multiple properties on the same dates only.
We do not offer customization services of this type for now so you can look for a third-party developers who can do this customization for you.

[J. Davis]

Hi Anthony,
Yes, it is possible now since the 2.0.0 version of the plugin https://motopress.com/products/appointment-booking/#release-notes
You can read this post to learn how it works https://motopress.com/blog/wordpress-event-booking/

[J. Davis]

Hi John,
It is possible to add different rates to the same accommodation types like Refundable and Non Refundable with different descriptions where you can describe the conditions. The guest will be able to select the needed rate on the checkout page.
You will also need to disable the default cancellation option (if it is enabled) via plugin settings so as not to let the guests cancel the reservation at any time. Then you may add a custom contact form for the guest to contact you and request a refund. You as an admin will decide whether you allow the refund according to the selected rate, etc.

[J. Davis]

thank you for your feedback

[J. Davis]

Hi Jennifer ,
The plugin does not submit refunds. Only the owner can submit a refund manually from the account of the payment gateway. Thus you may describe the cancellation policy somewhere on your site and submit refunds manually according to this policy.

[J. Davis]

Hi Jennifer ,
The plugin does not submit refunds. Only the owner can submit a refund manually from the account of the payment gateway. Thus you may describe the cancellation policy somewhere on your site and submit refunds manually according to this policy.

[J. Davis]

Hi James,
Your family members can use the mobile application to view the bookings and calendars. You can learn more about it by reading this article https://motopress.com/blog/hotel-booking-mobile-application/
As another option, you can look for a desktop or online calendar solution that allows you to import bookings from an ical link. Our plugin offers ical links at Bookings > Sync Calendar. You can copy them and paste to such a solution to let it import bookings from your site and display them in a single calendar.

[J. Davis]

Hi Austin,
Thanks for your question. The Hotel Booking plugin works on a per-night basis only. When a guest books 1 bight then the date of check-in is blocked only. The date of checkout is not closed or paid as it allows to check-in another guest. Thus there is no need to charge for the date of check-out as the date is not blocked.
There is no option to modify the plugin to work on a per-day basis.

[J. Davis]

Hi,
I’m sorry for the delay. It looks like you have already resolved the request by applying custom CSS:

.custom-header-wrapper.has-post-thumbnail {
  min-height: 30vh;
  height: 30vh;
}

[J. Davis]

Hi George,
I could not see such a message locally. The theme is compatible with the latest WooCommerce version.
We have sorted the other issue out in your support request. Sample data was imported successfully after we reset the WordPress installation on your site. It looks like the previously added Elementor styles conflicted with the default theme styles.

[J. Davis]

Hi Eric,
Thanks for your reply. The Appointment form has not been tested with Elementor popups or modal windows. You can try to call the default sidebar widget area by adding the ID to the button/link widget: sidebar-toggle.
If this does not help you can disable the customer header to get the default one. The text of the button can be changed by editing the translation of a theme. You can use the Loco Translate plugin for this.

[J. Davis]

Hi Jade,
Thanks for your question. Most payment gateways such as PayPal or Stripe require a minimum allowed amount which should be more than 0. That’s why the payment can not be allowed when the total amount is 0.
However, I agree that it would be useful to make it possible in some other way so I’ve added your request to our list of features. We will update this topic when we have any news on this.

[Author]

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