Andre Flores

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Viewing 15 posts - 1,456 through 1,470 (of 1,926 total)
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  • in reply to: Change start date calendar and search form #1017321
    Andre Flores
    Moderator

    Hello, Sander!

    Unfortunately, there is no option to force the calendar to display specific month, only the current date.

    Regards,
    Andre

    in reply to: Accommodation page URL #1017311
    Andre Flores
    Moderator

    Hello, Del!

    Yes, it would be better to create a new topic for your questions, however, let me answer them here this time.
    – In order to change the “Accommodation” text on WooCommerce Checkout page you should edit translations for the WooCommerce Payments plugin: https://prnt.sc/uznh1q;
    – In order to change the text in e-mails try editing the following string: https://prnt.sc/uznj6i. Make sure to leave the special characters.
    As for the Bed Type information you should remove the corresponding tag from the e-mail type in question (Pending e-mail, Approved e-mail etc.)

    Regards,
    Andre

    in reply to: An error has occurred, please try again later…. #1017302
    Andre Flores
    Moderator

    Hello, Elisa!

    I have checked the developer’s tool console and it looks like there is an Internal Server Error 500 returned when checking availability. In order to find out what exactly causes the issue you should enable WordPress Debug tool, kindly check this article on how to do that.
    If there is no luck, I would suggest that you submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: cotumize the booking-view.php #1017300
    Andre Flores
    Moderator

    Hello there!

    I must say that requested changes appear to be a matter of custom coding, which requires performing major changes to the plugin code and is beyond our support scope. Unfortunately, our developers are currently busy with other priority tasks, so I am afraid they will not be able to to look into this matter for you within our paid services.
    Thank you for comprehension.

    Regards,
    Andre

    in reply to: Different Rates for Children #1016923
    Andre Flores
    Moderator

    Hello, Philip!

    Unfortunately, there is no option in the Hotel Booking to divide prices for children by their age, there are only Adults and Children prices. You may add a description for children age under Accommodation ->Settings, e.g.: https://prnt.sc/uz22w9 in order to let your Guests know that Children are defined as secondary school children. In order to charge extra for primary school children you may add them as a Service, so in case your Guests have some primary school children they will be able to select the corresponding field to pay additionally. However, there is no option to calculate the 50% of the initial price for them automatically, so you will have to adjust that price manually.

    Another option would be considering secondary school children as adults (add some note to your Guests) and primary school children as Children – in this case you will be able to use Variable Pricing and set 50% of the initial price per night for them: https://prnt.sc/uz28bg. Check this video on how to set up variable pricing.

    regards,
    Andre

    in reply to: Change string – Loco translate not working #1016011
    Andre Flores
    Moderator

    Hello, Celine!

    I am glad that you have managed to resolve the issue 🙂

    Regards,
    Andre

    in reply to: plug in improvement suggestion #1016009
    Andre Flores
    Moderator

    Hello, Maria!

    Thank you for your research and nice suggestions, it is really much appreciated. At the moment our developers are working on implementing the invoices functionality, since it has been the most popular feature request so far, so our users will be able to generate invoices for their bookings soon. As for the rest of the features, they are also considered to be developed in future.

    Regards,
    Andre

    in reply to: multiple owners #1016000
    Andre Flores
    Moderator

    Hello, Maria!

    Unfortunately, multi-vendor functionality is not available in the Hotel Booking plugin, however, we do have such a feature request and I have added your up-vote to it as well. As for the third-party plugins, we have not tested any of them with the Hotel Booking, therefore, can not suggest any as we do not guarantee their compatibility.

    Regards,
    Andre

    in reply to: Guest Account Registration #1015997
    Andre Flores
    Moderator

    Hello, Maria!

    Thanks for your up-vote, it has been counted! I am afraid I have no suggestions for such functionality via any third-party plugin, since we have not tested any of them with the Hotel Booking system and can not guarantee their compatibility.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Janina!

    Thank you for provided information ans sharing your thoughts on this, it is much appreciated. I agree it takes much time to perform necessary changes to seasons, rates etc., unfortunately, this is the reality in most of property rental platforms at the moment.
    Perhaps, this article on how to sync the Hotel Booking calendar with other OTAs will help. If you are still facing issues with it, do not hesitate to submit a request to our Help Desk providing a temporary access to your Dashboard, so we take a closer look at it.

    Regards,
    Andre

    in reply to: VAT included on price #1015993
    Andre Flores
    Moderator

    Hello, Daniel!

    Thanks for your up-vote, it has been counted. Meanwhile you may try the workaround provided by one of the users in this topic.

    Regards,
    Andre

    in reply to: Enable/Disable Accommodation and Booking Menu Items #1015992
    Andre Flores
    Moderator

    Hello, Daniel!

    I am totally following your concerns. I will make sure to pass them to our developers for further consideration and we will see if they are able to perform necessary changes to the plugin in one of the future updates.

    Regards,
    Andre

    in reply to: Show prices with tax #1014823
    Andre Flores
    Moderator

    Hello, Michele!

    Thanks, your vote has been counted as well.

    Regards,
    Andre

    in reply to: Enable/Disable Accommodation and Booking Menu Items #1014814
    Andre Flores
    Moderator

    Hello, Daniel!

    Thank you for your detailed feedback, it is much appreciated. I am following your concerns and I have added your up-vote to the feature request. So far it has not been on demand too much, however, if there are more similar requests from other users, we will consider implementing this feature to one of the plugin future updates.

    Regards,
    Andre

    in reply to: Force booking 48 hours in advance #1014792
    Andre Flores
    Moderator

    Hello, John!

    Thank you for the up-vote, it has been counted. The feature is already in our developers’ to-do list, so we expect it to be released soon.

    Regards,
    Andre

Viewing 15 posts - 1,456 through 1,470 (of 1,926 total)