Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello Jason,
Thank you for reporting the issue, it was resolved in the latest Hotel Booking v. 3.9.1 update on December, 10th.
Regards,
AndreAndre Flores
ModeratorHello Janina,
By default the price for the maximum available number of guests is displayed on the Checkout page unless you select the desired number of guests – this is how the plugin works by default. This was done on purpose in order to make sure the user selects valid number of guests before proceeding to confirm the booking.
Regards,
AndreAndre Flores
ModeratorHello Jason,
I have tested the latest Hotel Booking plugin version with WordPress 5.6 and was unable to replicate the issue – seasons are updated/created without any issues. If the issue persists on your end, kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreDecember 15, 2020 at 8:15 am in reply to: How to book multiple different rooms in 1 booking #1047027Andre Flores
ModeratorHello Chris,
As I can see you are using single accommodation type availability shortcode, which only allows to book that specific accommodation type. If you would like your guests to be able to book several different accommodation types at a time, you will need to use [mphb_availability_search] widget to get all the available accommodation types on the Search Results page – this is where your guests will be able to book several accommodation types at once.
Regards,
AndreAndre Flores
ModeratorHello Krishna,
Get back to me with the URL to the page in question on your website, so I take a closer look at it.
Regards,
AndreDecember 15, 2020 at 7:56 am in reply to: Review settings on Accommodation Reviews widget not working #1046998Andre Flores
ModeratorHello Bob,
Please note that the widget is used to list reviews only, there is no option to allow writing a new review in the widget. As for the rating types, I have checked it on my local installation and rating types are displayed. If the issue persists on your end, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at it.
Regards,
AndreDecember 15, 2020 at 7:33 am in reply to: Double-Booking Bug — Accomodation(s) reserved on overlapping dates #1046983Andre Flores
ModeratorHello Marcus,
It took some time to replicate the issue and find out what caused it. The issue with overbooking was resolved on December, 10th and included in the Hotel Booking plugin v. 3.9.1 update.
Regards,
AndreDecember 15, 2020 at 7:29 am in reply to: Available days not showing and unable to select any dates in booking.. #1046979Andre Flores
ModeratorHello Matthew,
You are most welcome, I am glad that the issue was resolved.
Regards,
AndreDecember 4, 2020 at 11:00 am in reply to: Available days not showing and unable to select any dates in booking.. #1042249Andre Flores
ModeratorHello Matthew,
I am afraid I did not quite get your point, I have checked an example page and the availability calendar looks fine displaying available and booked dates. I have also checked the booking form and it also works fine – I was able to search for dates, which are not booked and get the result.
Could you kindly describe steps to replicate the issue you are facing? Alternatively submit a request to our Help Desk specifying those steps and providing temporary access to your WordPress dashboard.Regards,
AndreDecember 4, 2020 at 10:52 am in reply to: Double-Booking Bug — Accomodation(s) reserved on overlapping dates #1042245Andre Flores
ModeratorHello Marcus,
The ticket #33365 has been taken care of already, you should receive an e-mail shortly.
Regards,
AndreAndre Flores
ModeratorHello Katie,
The Home page slider slides are added via child pages of the Home page. Navigate to Pages and open Home page child pages for editing: https://prnt.sc/vvnzcr – you will be able to change the image, which is set as Featured Image at the lower right and the slide caption added in the Excerpt field. The slide title is defined as the page title: https://prnt.sc/vvo0g9.
Best regards,
AndreAndre Flores
ModeratorHello Gabriel,
Unfortunately, there is no such option in the plugin, however, we do have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.
Meanwhile you may temporary disable the booking rule before adding booking via admin panel and then activate it back.Regards,
AndreAndre Flores
ModeratorHello Karl,
On the Checkout page the price is displayed according to the number of guests selected. Before you select the desired number of guests, the price in the price breakdown is displayed per the maximum available capacity, that is why it may differ and will be displayed accordingly once the number of guests is selected.
Regards,
AndreAndre Flores
ModeratorHello Oliver,
Currently there is no option to achieve this in the Hotel Booking plugin, however, we do have such a feature request and I have added your up-vote to it as well.
Meanwhile, you may try the workaround provided by one of our users.Regards,
AndreAndre Flores
ModeratorHello Shana,
You may add it as a Fee under Bookings ->Taxes & Fees tab – make sure to set the Type to “Per accommodation / per day” and the Limit to “1 day”, so it is charged once per the whole stay: https://prnt.sc/vuvrf5.
Regards,
Andre- AuthorPosts