Andre Flores

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Viewing 15 posts - 1,261 through 1,275 (of 1,932 total)
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  • in reply to: Editing Availability Calendars #1047127

    Hello Clayton,

    You may change the availability calendar style by switching the Calendar Theme option under Accommodation ->Settings tab: https://prnt.sc/w339al.
    If you want to edit its CSS as well, use the Inspect Element tool of your browser to find out classes you need to apply styles to: https://prnt.sc/w33a5o.

    Regards,
    Andre

    in reply to: Admin panel search option #1047125

    Hello there,

    I have tested the search functionality locally and was unable to replicate the issue – if I use either first or second name of the guest valid search results are returned. The search results are indeed returned with the exact match only (the search works by most of the fields, e.g. ID, price, date, e-mail address, country code etc.). I have passed your request for consideration to our developers, if there are more requests from other users regarding this matter, we will consider implementing changes to the Bookings search in one of the future plugin updates.
    Anyone who also needs this feature feel free to let me know by commenting this topic.

    Regards,
    Andre

    in reply to: Availability #1047080

    Hello Michael,

    Sine the Hotel Booking plugin allows multibooking, the search results always return available accommodations even if the capacity does not match the selected number of adults/children. It may be not relevant in your case as you only have a single accommodation, so you may try this workaround in order to make sure the search results are returned depending on the number of selected guests.

    Regards,
    Andre

    in reply to: Synchronised Bookings Without Customer Details #1047074

    Hello Joke,

    Thank you for your up-vote, it has been counted 🙂

    Regards,
    Andre

    in reply to: Editing Slides #1047067

    Hello Katie,

    If the slide is displayed on the front-end, then the corresponding child page must be there in your Dashboard, perhaps it is not visible as it is on the second page of your pages listing. Try navigating to the second page of the Pages ->All Pages tab and find the child page there.

    Regards,
    Andre

    in reply to: Removing the field “children” from the horizontal search bar. #1047047

    Hello Ushir,

    You should enable the “Disable “children” option for my website (hide “children” field and use Guests label instead).” option under Accommodation ->Settings as Marcus mentioned in his reply, this will make sure the Children field is not displayed in the availability search form.

    Regards,
    Andre

    in reply to: Seasons are Broken #1047045

    Hello Jason,

    Thank you for reporting the issue, it was resolved in the latest Hotel Booking v. 3.9.1 update on December, 10th.

    Regards,
    Andre

    in reply to: Seasons are Broken #1047039

    Hello Janina,

    By default the price for the maximum available number of guests is displayed on the Checkout page unless you select the desired number of guests – this is how the plugin works by default. This was done on purpose in order to make sure the user selects valid number of guests before proceeding to confirm the booking.

    Regards,
    Andre

    in reply to: Seasons are Broken #1047037

    Hello Jason,

    I have tested the latest Hotel Booking plugin version with WordPress 5.6 and was unable to replicate the issue – seasons are updated/created without any issues. If the issue persists on your end, kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: How to book multiple different rooms in 1 booking #1047027

    Hello Chris,

    As I can see you are using single accommodation type availability shortcode, which only allows to book that specific accommodation type. If you would like your guests to be able to book several different accommodation types at a time, you will need to use [mphb_availability_search] widget to get all the available accommodation types on the Search Results page – this is where your guests will be able to book several accommodation types at once.

    Regards,
    Andre

    in reply to: how to remove the search thumbnail gallery ? #1047017

    Hello Krishna,

    Get back to me with the URL to the page in question on your website, so I take a closer look at it.

    Regards,
    Andre

    in reply to: Review settings on Accommodation Reviews widget not working #1046998

    Hello Bob,

    Please note that the widget is used to list reviews only, there is no option to allow writing a new review in the widget. As for the rating types, I have checked it on my local installation and rating types are displayed. If the issue persists on your end, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at it.

    Regards,
    Andre

    in reply to: Double-Booking Bug — Accomodation(s) reserved on overlapping dates #1046983

    Hello Marcus,

    It took some time to replicate the issue and find out what caused it. The issue with overbooking was resolved on December, 10th and included in the Hotel Booking plugin v. 3.9.1 update.

    Regards,
    Andre

    in reply to: Available days not showing and unable to select any dates in booking.. #1046979

    Hello Matthew,

    You are most welcome, I am glad that the issue was resolved.

    Regards,
    Andre

    in reply to: Available days not showing and unable to select any dates in booking.. #1042249

    Hello Matthew,

    I am afraid I did not quite get your point, I have checked an example page and the availability calendar looks fine displaying available and booked dates. I have also checked the booking form and it also works fine – I was able to search for dates, which are not booked and get the result.
    Could you kindly describe steps to replicate the issue you are facing? Alternatively submit a request to our Help Desk specifying those steps and providing temporary access to your WordPress dashboard.

    Regards,
    Andre

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Viewing 15 posts - 1,261 through 1,275 (of 1,932 total)
1 2 3 … 84 85 86 … 127 128 129