Andre Flores

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Viewing 15 posts - 1,156 through 1,170 (of 1,932 total)
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  • in reply to: Display date of the day on email #1061802

    Hello Hélène,

    Do you mean the current day date? Unfortunately, there is no such option in the plugin, you may find all the available tags below each email template: https://prnt.sc/x9vzhn.

    Regards,
    Andre

    in reply to: Can’t book over two different seasons. #1061795

    Hello Fede,

    Whatever seasons you have got you should add them all in one rate and not keep each season in a separate rate.

    Regards,
    Andre

    in reply to: All calendar dates unavailable #1061793

    Hello Selin,

    As I can see your ticket has been replied, here is the response once again:

    You should make sure that accommodation is actually assigned to the accommodation type in question. Navigate to the accommodation type page and check whether there is at least one active accommodation assigned to it: https://prnt.sc/x9t2sc.

    Also, navigate to Rates and check whether they are currently assigned to the accommodation type: https://prnt.sc/x9t7es.

    Regards,
    Andre

    Hello Robert,

    Thank you for your up-vote, I have added it to the feature request. Anyone else, who also needs this feature feel free to let us know by commenting this thread.

    Regards,
    Andre

    in reply to: Can’t book over two different seasons. #1061246

    Hello Fede,

    In order to avoid this issue from happening you should make sure to add all the seasons within a single rate – there is no need to create a separate rate for each season. Once all the seasons are included in a single rate everything should work properly.

    Regards,
    Andre

    in reply to: Payment mismatch #1061242

    Hello there,

    I am afraid this is not something we can handle from our end and I would kindly ask that you contact Stripe support team regarding this matter – they should be able to help.

    Regards,
    Andre

    in reply to: problems with viewing photos #1061238

    Hello there,

    The issue with the images not being displayed has been resolved by our developers already and should be included in the next plugin update. We are expecting the Hotel Booking plugin update to be released shortly.

    2. Adding a New Accommodation Type the page does not show the side block…how I do to show it?

    The issue is most likely caused by the fact that rates are not configured properly for the created accommodation type. You should make sure to have seasons and rates configured first according to directions from this article.

    Regards,
    Andre

    in reply to: List of filters and actions for developers? #1061228

    Hello Katriona,

    Thank you for your up-vote, I have added it to the feature request.

    Regards,
    Andre

    in reply to: Adding custom attributes to accommodation #1061226

    Hello Martin,

    Such changes would require custom development, which is beyond our support scope, unfortunately.
    As for the [mphb_total_capacity] and [mphb_size], there are no such shortcodes in the plugin, capacity and size are added as functions in the loop-room-type-view.php file under /wp-content/plugins/motopress-hotel-booking/includes/views/ directory.

    Regards,
    Andre

    in reply to: Checkout Payment Amount #1061205

    Hello Robert,

    Thank you for your suggestions, it is much appreciated. I must say that performing described changes would require custom development with major changes to the plugin code. Unfortunately, our developers are currently busy with other priority tasks, so they will not be able to check this request in the nearest future.
    As an alternative, you may use Loco Translate plugin and change the “Total Price:” and “Deposit:” texts to something else in order to make it more clear to your guests. Check this article with an example on how to change text via Loco Translate plugin.

    Regards,
    Andre

    in reply to: New WordPress 5.6 Update and Slider compatibility #1061197

    Hello Marcus,

    Our developers have already fixed compatibility issues and now the Slider works fine both with WordPress v. 5.5 and v. 5.6. The update should be released shortly, most likely this week. We will keep you posted regarding this matter.

    Regards,
    Andre

    in reply to: Feature Request: Upload File Field #1061192

    Hello Eddie,

    So far there is no such option in the plugin, however, we do have such a feature request and I have added your up-vote to it as well. In case there are more requests from other users, we will consider adding this option in one of the plugin future updates.
    Anyone else, who also needs this feature feel free to let us know by commenting this thread.

    Regards,
    Andre

    in reply to: Unable to add SVG files in body #1061189

    Hello Ruxandra,

    There should be no issues uploading SVG images to any part of the WordPress website, try one of the options described in this article in order to be able to do that (if the plugin option did not work try the functions.php file editing one).

    Regards,
    Andre

    in reply to: Adjust custom image header height for front page #1061182

    Hello Ruxandra,

    The height can be changed by altering top and bottom padding for the header image. Add the following code under Appearance ->Customize ->Additional CSS:

    .site .site-wrapper .site-header .site-header-wrapper.custom-image-bg .page-header-custom {
    	padding-bottom: 240px;
    	padding-top: 240px;
    }

    Reduce/increase 240px values both for bottom and top padding in order to change the image height.

    Regards,
    Andre

    in reply to: Search results display with Elementor #1061174

    Hello Martin,

    It is fine, no worries at all. I am glad that you have managed to resolve the issue.
    It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

Viewing 15 posts - 1,156 through 1,170 (of 1,932 total)