- This topic has 3 replies, 2 voices, and was last updated 3 months, 3 weeks ago by Andre Flores.
- January 18, 2021 at 3:29 pm #1060870FedeParticipant
Hi, I have created a set of seasons and rates for each one.
I can book over a single season (for eg. from 20/7 till 5/8 as both July – Aug are part of the same ‘high’ season), but if I try to book over two different seasons (for eg. from 25/8 till 4/9 —September is ‘mid season’—) I get a “There are no rates for requested dates” message.
Can you please help? Thanks.January 19, 2021 at 10:38 am #1061246Andre FloresModerator
In order to avoid this issue from happening you should make sure to add all the seasons within a single rate – there is no need to create a separate rate for each season. Once all the seasons are included in a single rate everything should work properly.
AndreJanuary 19, 2021 at 10:43 am #1061252FedeParticipant
Ok, so ‘seasons’ would become, for eg. “2021” while ‘rates’ would be for eg. “low season (jan – mar)” or “high season (jul – aug)” inside “2021”, then?January 20, 2021 at 12:03 am #1061795Andre FloresModerator
Whatever seasons you have got you should add them all in one rate and not keep each season in a separate rate.
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