Can’t book over two different seasons.

  • This topic has 3 replies, 2 voices, and was last updated 1 month ago by Andre Flores.
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  • #1060870
    Fede
    Participant

    Hi, I have created a set of seasons and rates for each one.

    I can book over a single season (for eg. from 20/7 till 5/8 as both July – Aug are part of the same ‘high’ season), but if I try to book over two different seasons (for eg. from 25/8 till 4/9 —September is ‘mid season’—) I get a “There are no rates for requested dates” message.

    Can you please help? Thanks.

    #1061246
    Andre Flores
    Moderator

    Hello Fede,

    In order to avoid this issue from happening you should make sure to add all the seasons within a single rate – there is no need to create a separate rate for each season. Once all the seasons are included in a single rate everything should work properly.

    Regards,
    Andre

    #1061252
    Fede
    Participant

    Ok, so ‘seasons’ would become, for eg. “2021” while ‘rates’ would be for eg. “low season (jan – mar)” or “high season (jul – aug)” inside “2021”, then?

    #1061795
    Andre Flores
    Moderator

    Hello Fede,

    Whatever seasons you have got you should add them all in one rate and not keep each season in a separate rate.

    Regards,
    Andre

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