Andre Flores

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Viewing 15 posts - 1,141 through 1,155 (of 1,926 total)
1 2 3 … 76 77 78 … 127 128 129
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  • in reply to: Editing Menu Icons #1062451

    You are most welcome, I am glad I could help 🙂
    I have seen you left a nice review for the Albatross theme on our website, it would be also much appreciated if you leave one at: https://wordpress.org/support/theme/albatross/reviews/#new-post.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Accommodation: Choose dates in availability calendar instead of form #1062383

    Hello Jo,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Edit back-end Booking Calendar view #1062382

    Hello Kerry,

    This is the feature that was added to the latest Hotel Booking versions. Currently it shows one previous date (just for the information) and 20 days ahead – this allows to always see today’s date at the left and 20 more days, so it is clear who and when is going to arrive. We are planning to allow users selecting desired view by default in future, so far there is no such option available in the plugin.

    Regards,
    Andre

    in reply to: Not able to delete default information on accomodation type pages #1062380

    Hello there,

    Kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Editing Menu Icons #1062378

    Hello Katie,

    Thanks, hope you are doing fine as well.
    Sure, once the link to AirBnB is added to the social menu, add the following code under Appearance ->Customize ->Additional CSS:

    .social-menu a[href*="airbnb.com"]::before {
	content: "\f834";
}

    This will add an AirBnB icon to the link.

    Regards,
    Andre

    in reply to: Manually generate invoice for old booking #1062375

    Hello Karl,

    In order to be able to generate invoices you need the Hotel Booking plugin v. 3.8.6+ and the PDF Invoices add-on for Hotel Booking, otherwise there is no option to generate invoices.

    Regards,
    Andre

    in reply to: Payment mismatch #1061833

    Hello there,

    I would kindly ask that you submit your request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Search Results Layout Design #1061807

    Hello Maria,

    You may find directions on how to change the layout on the Search Results page in below articles:

    https://support.motopress.com/hc/en-us/articles/360050337852-How-to-enable-list-view-for-the-Search-Results-Page-
    https://support.motopress.com/hc/en-us/articles/360040164491-How-to-display-search-results-in-several-columns-

    Regards,
    Andre

    in reply to: Accomodation types plugin – issue with flexslider #1061805

    Hello Matthias,

    The issue persists indeed, however, our developers have already found the way to fix it. The fix will be included in the next Hotel Booking plugin update, which is expected to be released this week.
    Unfortunately, there is no exact time frame on when the plugin will be updated in Ciestra theme, as our developers are currently busy with other priority tasks. If you do not want to wait for the theme update and would like to get plugin updates regardless of the theme version, you may get the Hotel Booking plugin license separately from the theme.

    Regards,
    Andre

    in reply to: Display date of the day on email #1061802

    Hello Hélène,

    Do you mean the current day date? Unfortunately, there is no such option in the plugin, you may find all the available tags below each email template: https://prnt.sc/x9vzhn.

    Regards,
    Andre

    in reply to: Can’t book over two different seasons. #1061795

    Hello Fede,

    Whatever seasons you have got you should add them all in one rate and not keep each season in a separate rate.

    Regards,
    Andre

    in reply to: All calendar dates unavailable #1061793

    Hello Selin,

    As I can see your ticket has been replied, here is the response once again:

    You should make sure that accommodation is actually assigned to the accommodation type in question. Navigate to the accommodation type page and check whether there is at least one active accommodation assigned to it: https://prnt.sc/x9t2sc.

    Also, navigate to Rates and check whether they are currently assigned to the accommodation type: https://prnt.sc/x9t7es.

    Regards,
    Andre

    in reply to: Accommodation: Choose dates in availability calendar instead of form #1061250

    Hello Robert,

    Thank you for your up-vote, I have added it to the feature request. Anyone else, who also needs this feature feel free to let us know by commenting this thread.

    Regards,
    Andre

    in reply to: Can’t book over two different seasons. #1061246

    Hello Fede,

    In order to avoid this issue from happening you should make sure to add all the seasons within a single rate – there is no need to create a separate rate for each season. Once all the seasons are included in a single rate everything should work properly.

    Regards,
    Andre

    in reply to: Payment mismatch #1061242

    Hello there,

    I am afraid this is not something we can handle from our end and I would kindly ask that you contact Stripe support team regarding this matter – they should be able to help.

    Regards,
    Andre

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Viewing 15 posts - 1,141 through 1,155 (of 1,926 total)
1 2 3 … 76 77 78 … 127 128 129