[Andre Flores]

Hello David,

Looks like you have tried importing sample data before setting up pages and other theme settings. Kindly submit your request to our Help Desk, so we assist you with the installation process.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Sure, I will gladly do that, you will find answers to the above questions below:

1. The issue has been fixed in the Hotel Booking plugin v. 3.9.3. The issue is since the plugin is built in the purchased Booklium theme, it can be updated along with the theme only. It usually takes some time for our developers to update the theme to make sure everything works in tact. If you do not want to wait for the theme update, it is recommended to get the Hotel Booking plugin license separately in order to receive plugin automatic updates regardless of the theme version.

2. Images are all the same size on the theme demo: https://themes.getmotopress.com/booklium-default/villas-grid-view/. It is recommended to use square images, as they are used in the theme by default. The image dimensions used in the Booklium theme by default are 892×892 px.

3. By default the Hotel Booking plugin has the base price displayed on the front-end, not the lowest one. As I can see on your screenshot the base price is $55. If you are using variable pricing you should set the lowest price as the base price in order to have it displayed on the front-end.

4. The map can be added to each accommodation type easily. You may either use one of the available additional plugins on the web or use the Google Maps embed code and insert it directly in the page content area.
You will find some directions on how to implement the Google Maps in this thread.

5. Currently this is how the Hotel Booking plugin functions by default. However, we do have such a feature request and are currently collecting our users feedback. In case there are more similar requests from other users, we might consider implementing this feature in one of the plugin future updates.

6. In order to avoid your guests being redirected to the Search Results page when booking directly from the accommodation type pages, you should navigate to Accommodation ->Settings and enable the “Skip search results page and enable direct booking from accommodation pages.” option there.
The reason you get a screen with “Confirm Reservation” button is because the Hotel Booking allows multi-booking, so you are able to book several accommodations right from the Search Results page and then click “Confirm Reservation” – on the Checkout page you will see all the booked accommodations.

7. In order to enable the Deposit type payment you should navigate to Accommodation ->Settings ->Payment Gateways and choose the “Deposit” next to the User Pays option for selection. Make sure to also enable and set up one of the available online payment methods, so your guests could actually pay the deposit.
You will find detailed information regarding this matter in plugin documentation.

Regards,
Andre

[Andre Flores]

Hello Matej,

Unfortunately, no. As I have mentioned in the previous reply such services will not be related to the Hotel Booking, therefore will not be displayed in the calendar – selling services via WooCommerce is just one of the options.

Regards,
Andre

[Andre Flores]

Hello Maurice,

I would ask to submit a request to our Help Desk, so we take a closer look at the issue and provide a solution.

Regards,
Andre

[Andre Flores]

Hello there,

You should make sure to activate the plugin license before being able to update it. You may find the license key in your personal MotoPress account under Licenses tab. Copy the license, navigate to Accommodation ->Settings ->License and insert and activate the license there.
Once it is done you will be able to update the plugin.

Regards,
Andre

[Andre Flores]

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[Andre Flores]

Hello David,

In order to take a closer look at the issue I will need to access your dashboard. Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard.

Regards,
Andre

[Andre Flores]

Hello Adji,

Unfortunately, it is not possible to make booking, payment and transaction ID’s the same. Each booking/payment/transaction appears to be a custom post type and the ID is generated for it automatically by WordPress engine, the same it is for standard posts. There is no way to control generated ID’s, so they will always be different – this is how WordPress engine functions by default.

Regards,
Andre

[Andre Flores]

Hello Helen,

I have checked your pages and the featured image is stretched to the whole content width on all of them: https://prnt.sc/y4mijw ->https://prnt.sc/y4mjt4.
Let me know if you have managed to resolve the issue.

Regards,
Andre

[Andre Flores]

Hello Ann,

The plugin always displays the base price per night according to configured rates, unless the dates are selected. Once the dates are selected the prices are displayed according to the number of selected days and number of guests (variable pricing). Such behavior is applicable to the Checkout, Search Results and Single Accommodation Page only.If we are speaking about Room, Rooms shortcodes and Rooms widget, there is always a base price displayed there.

Regards,
Andre

[Andre Flores]

Hello Helen,

In this case you may try adding the following CSS code under Appearance ->Customize ->Additional CSS:

.site-branding-wrapper {
	display: none;
}

This will just hide the site title and the tagline from the front-end.

Regards,
Andre

[Andre Flores]

Hello Jonas,

You are most welcome, I hope you will be able to achieve the result with the WPML plugin.

Regards,
Andre

[Andre Flores]

Hello Andrey,

Unfortunately, there is no such option to block reservation for specific time to allow cleaning in the Appointment Booking plugin at the moment.
You may try adding several shcedules for the same day of the week and leaving some margins between working hours, e.g. 9:00 – 10:00, 11:00 – 12:00, 13:00 – 14:00 etc., so there is an hour between each working period of time for cleaning: https://prnt.sc/y4krfm.

Regards,
Andre

[Andre Flores]

Hello Maria,

In order to get rid of the gallery on the Search Results page and leave the featured image only locate the room-content.php file under /wp-content/themes/booklium/hotel-booking/shortcodes/search-results/ directory, open the file for editing and find the following code there approximately on lines 37-48:

if ( $isShowGallery && mphb_tmpl_has_room_type_gallery() ) {
				?>
                <div class="loop-room-images-wrapper">
					<?php
					/**
					 * @hooked \MPHB\Views\LoopRoomTypeView::renderGallery - 10
					 */
					do_action( 'mphb_sc_search_results_render_gallery' );
					?>
                </div>
				<?php
			} else if ( $isShowImage && has_post_thumbnail() ) {

Replace the code with the following:

if ( $isShowImage && has_post_thumbnail() ) {

Regards,
Andre

[Andre Flores]

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