Forum Replies Created
- AuthorPosts
- February 25, 2021 at 12:39 am in reply to: booking rules issue- check in/out Friday/Friday and Saterday/saterday #1080321
Andre Flores
ModeratorHello Maurice,
1. Booking rules indeed depend on the check-in date, the check-out date is not taken into consideration, therefore if you check-in during Season A, the rules for that exact season will be applied, even if the check-out date falls on Season B.
2. According to our developers there are no limitations on the number of booking rules or any other instances in the Hotel Booking plugin, unless there are some limitations on the server, e.g. max_input_vars directive.
Regards,
AndreAndre Flores
ModeratorHello Jerri,
As Maurice mentioned in his reply, you should check your seasons and rates and make sure they are configured for longer than 6 months ahead.
Regards,
AndreFebruary 24, 2021 at 1:20 am in reply to: Using mphb_rooms shortcode – can I order by price? #1079596Andre Flores
ModeratorHello Ian,
There is no ordering by price option in the [mphb_rooms] shortcode indeed. You may try ordering accommodations by menu_order and set the ordering for each accommodation type matching the pricing order: https://prnt.sc/105kcpl.
Regards,
AndreAndre Flores
ModeratorHello Steve,
You are most welcome, I am glad that we could help 🙂
It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Regards,
AndreFebruary 24, 2021 at 1:05 am in reply to: Synchronization of External Calendar always in WAITING #1079587Andre Flores
ModeratorHello Luciano,
The ticket is still open and we are working on the issue, you will receive an update in the ticket.
Regards,
AndreAndre Flores
ModeratorHello Lee,
The “Book” button redirects you to a single accommodation type page, which has its own layout. You may edit that page using directions from this article.
Regards,
AndreAndre Flores
ModeratorHello Frank,
This message may also be presented in one of your pages, e.g. Reservation Received page. Make sure to find the page and translate it to your language as well.
If the issue persists, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard.Regards,
AndreFebruary 24, 2021 at 12:41 am in reply to: Invoice has different prices than actual booking price #1079575Andre Flores
ModeratorHello Mathieu,
Looks like the issue is caused by the reason the Checkout Fields plugin is already up-to-date – it can not be updated. Try deactivating the plugin and then activating it back – the message to update it should disappear.
After that you should be able to update other plugins without any issues.Regards,
AndreFebruary 24, 2021 at 12:19 am in reply to: Not able to delete default information on accomodation type pages #1079557Andre Flores
ModeratorHello Robert,
You are most welcome, I am glad I could help 🙂
It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Regards,
AndreFebruary 24, 2021 at 12:18 am in reply to: Reports: line breaks problem on CSV export with textarea html fields. #1079556Andre Flores
ModeratorHello Mathieu,
Thank you for reporting the issue. I will make sure to pass it for further investigation to our developers.
Regards,
AndreAndre Flores
ModeratorHello Steve,
I am delighted to let you know that we have just released the Hotel Booking v. 3.9.4 with Sucuri Security plugin conflict fix included. Feel free to update the plugin to the latest version in order to have the issue fixed.
Regards,
AndreFebruary 22, 2021 at 2:08 am in reply to: Invoice has different prices than actual booking price #1078171Andre Flores
ModeratorHello Mathieu,
Could you kindly be more specific on what exactly does not work? We will gladly check it on our end.
Regards,
AndreAndre Flores
ModeratorHello Frank,
Thank you for letting us know, I am glad that you have managed to resolve the issue.
How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about it at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Regards,
AndreAndre Flores
ModeratorAndre Flores
ModeratorHello Georgios,
The ability to edit existing bookings is available in the Hotel Booking plugin starting from v. 3.8.0. Unfortunately, it is not available in the version included in Luviana theme.
Regards,
Andre - AuthorPosts