Andre Flores

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Viewing 15 posts - 976 through 990 (of 1,932 total)
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  • Hello Maurice,

    1. Booking rules indeed depend on the check-in date, the check-out date is not taken into consideration, therefore if you check-in during Season A, the rules for that exact season will be applied, even if the check-out date falls on Season B.

    2. According to our developers there are no limitations on the number of booking rules or any other instances in the Hotel Booking plugin, unless there are some limitations on the server, e.g. max_input_vars directive.

    Regards,
    Andre

    in reply to: Calendar Availability #1080310

    Hello Jerri,

    As Maurice mentioned in his reply, you should check your seasons and rates and make sure they are configured for longer than 6 months ahead.

    Regards,
    Andre

    in reply to: Using mphb_rooms shortcode – can I order by price? #1079596

    Hello Ian,

    There is no ordering by price option in the [mphb_rooms] shortcode indeed. You may try ordering accommodations by menu_order and set the ordering for each accommodation type matching the pricing order: https://prnt.sc/105kcpl.

    Regards,
    Andre

    in reply to: Sucuri alerts with Hotel Booking plugin 3.9.3 #1079588

    Hello Steve,

    You are most welcome, I am glad that we could help 🙂
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Synchronization of External Calendar always in WAITING #1079587

    Hello Luciano,

    The ticket is still open and we are working on the issue, you will receive an update in the ticket.

    Regards,
    Andre

    in reply to: Display Single Accommodation Type Book button #1079584

    Hello Lee,

    The “Book” button redirects you to a single accommodation type page, which has its own layout. You may edit that page using directions from this article.

    Regards,
    Andre

    in reply to: When i try to do a booking i get this! #1079582

    Hello Frank,

    This message may also be presented in one of your pages, e.g. Reservation Received page. Make sure to find the page and translate it to your language as well.
    If the issue persists, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1079575

    Hello Mathieu,

    Looks like the issue is caused by the reason the Checkout Fields plugin is already up-to-date – it can not be updated. Try deactivating the plugin and then activating it back – the message to update it should disappear.
    After that you should be able to update other plugins without any issues.

    Regards,
    Andre

    Hello Robert,

    You are most welcome, I am glad I could help 🙂
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    Hello Mathieu,

    Thank you for reporting the issue. I will make sure to pass it for further investigation to our developers.

    Regards,
    Andre

    in reply to: Sucuri alerts with Hotel Booking plugin 3.9.3 #1078292

    Hello Steve,

    I am delighted to let you know that we have just released the Hotel Booking v. 3.9.4 with Sucuri Security plugin conflict fix included. Feel free to update the plugin to the latest version in order to have the issue fixed.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1078171

    Hello Mathieu,

    Could you kindly be more specific on what exactly does not work? We will gladly check it on our end.

    Regards,
    Andre

    in reply to: When i try to do a booking i get this! #1078170

    Hello Frank,

    Thank you for letting us know, I am glad that you have managed to resolve the issue.
    How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about it at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Display price per single night #1078166

    Hello Maciej,

    In order to achieve this you may try the workaround from this reply.

    Regards,
    Andre

    in reply to: Change booked Room #1078163

    Hello Georgios,

    The ability to edit existing bookings is available in the Hotel Booking plugin starting from v. 3.8.0. Unfortunately, it is not available in the version included in Luviana theme.

    Regards,
    Andre

Viewing 15 posts - 976 through 990 (of 1,932 total)