Andre Flores

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Viewing 15 posts - 976 through 990 (of 1,926 total)
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  • in reply to: When i try to do a booking i get this! #1079582

    Hello Frank,

    This message may also be presented in one of your pages, e.g. Reservation Received page. Make sure to find the page and translate it to your language as well.
    If the issue persists, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1079575

    Hello Mathieu,

    Looks like the issue is caused by the reason the Checkout Fields plugin is already up-to-date – it can not be updated. Try deactivating the plugin and then activating it back – the message to update it should disappear.
    After that you should be able to update other plugins without any issues.

    Regards,
    Andre

    Hello Robert,

    You are most welcome, I am glad I could help ๐Ÿ™‚
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    Hello Mathieu,

    Thank you for reporting the issue. I will make sure to pass it for further investigation to our developers.

    Regards,
    Andre

    in reply to: Sucuri alerts with Hotel Booking plugin 3.9.3 #1078292

    Hello Steve,

    I am delighted to let you know that we have just released the Hotel Booking v. 3.9.4 with Sucuri Security plugin conflict fix included. Feel free to update the plugin to the latest version in order to have the issue fixed.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1078171

    Hello Mathieu,

    Could you kindly be more specific on what exactly does not work? We will gladly check it on our end.

    Regards,
    Andre

    in reply to: When i try to do a booking i get this! #1078170

    Hello Frank,

    Thank you for letting us know, I am glad that you have managed to resolve the issue.
    How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about it at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Display price per single night #1078166

    Hello Maciej,

    In order to achieve this you may try the workaround from this reply.

    Regards,
    Andre

    in reply to: Change booked Room #1078163

    Hello Georgios,

    The ability to edit existing bookings is available in the Hotel Booking plugin starting from v. 3.8.0. Unfortunately, it is not available in the version included in Luviana theme.

    Regards,
    Andre

    in reply to: Guest Account Registration #1078161

    Hello there,

    We are still collecting a feedback from our users regarding this feature. I have added your up-vote to it as well, once there is any information we will immediately let you know.

    Regards,
    Andre

    Hello Rob,

    You may prevent the main image from being linked to the accommodation type page by adding the following code under Appearance ->Customize ->Additional CSS:

    #mphb-flexslider-gallery-1 a img {
    	pointer-events: none;
    }

    As for the “prices start at” section the base price of the current season is usually displayed, I can see it currently says “Prices start at: ยฃ200 for 2 nights”.

    Regards,
    Andre

    in reply to: Theme Update and Booking Plugin Updates. #1078156

    Hello Georgios,

    Yes, the Lazy Loading issue indeed exists and it has been already fixed in the latest Hotel Booking plugin version. Once the theme is updated, the issue will be resolved. Meanwhile you may disable lazy loading as you have indicated in your last reply, this can be also done via Disable Lazy Load plugin.

    Regards,
    Andre

    in reply to: Booklium theme search results gallery #1077141

    Hello Maria,

    You should remove the following code on lines 37-48 (lines may be slightly different):

    if ( $isShowGallery && mphb_tmpl_has_room_type_gallery() ) {
    				?>
                    <div class="loop-room-images-wrapper">
    					<?php
    					/**
    					 * @hooked \MPHB\Views\LoopRoomTypeView::renderGallery - 10
    					 */
    					do_action( 'mphb_sc_search_results_render_gallery' );
    					?>
                    </div>
    				<?php
    			} else if ( $isShowImage && has_post_thumbnail() ) {

    And add the following code instead:

    if ( $isShowImage && has_post_thumbnail() ) {

    Make sure to back-up the the room-content.php file before performing any changes to it.

    Regards,
    Andre

    in reply to: Theme Update and Booking Plugin Updates. #1077140

    Hello Georgios,

    Thank you for your question.
    The theme development has not been abandoned, we are planning to update our themes in future. The thing is currently our developers are all busy with other priority tasks, that is why you have not seen theme updates for a while. Nevertheless, our themes are all compatible with the latest WordPress and PHP version.

    Regards,
    Andre

    in reply to: Change language from English to Norwegian? #1076544

    Hello Frank,

    You are most welcome. I am glad that the issue is resolved now ๐Ÿ™‚
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Regards,
    Andre

Viewing 15 posts - 976 through 990 (of 1,926 total)