Andre Flores

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Viewing 15 posts - 946 through 960 (of 1,926 total)
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  • in reply to: Solution on datepicker on mobile devices #1083010

    Hello there,

    We are still collecting feedback from other users regarding this matter, as the feature has not been quite popular to the date.
    I have added your up-vote to the request as well, thank you.

    Regards,
    Andre

    in reply to: Horizontal Search Form Elementor Issue #1082987

    Hello Robert,

    You are most welcome, I am glad I could help. It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Where can I see the payment due date for a booking? #1082982

    Hello Andy,

    Unfortunately, there is no option to view the due date in each booking. You may check check the check-in date and count up the final date, when the balance due should be paid – for now this is the only available option in the plugin.

    Regards,
    Andre

    in reply to: Hotel Booking Plugin update #1082930

    Hello Carl,

    It usually takes some time for our developers to update the theme and make sure everything works in tact. Unfortunately, there is no ETA on the Booklium theme update, as currently our developers are busy with other priority tasks.
    For users, who do not want to wait for the theme update or need some features from the updated plugin versions, we usually recommend to get the Hotel Booking plugin license separately from the theme in order to receive automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    in reply to: Calendar Availability #1082928

    Hello Carl,

    As the Maximum Advance Reservation feature is not available in your Hotel Booking version there should be no limit for future reservations on your website – I assume there is something wrong with seasons/rates. Provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: Disabling Dates on Availability Calendar #1082916

    Hello Kerry,

    By default dates when your guests can not check in should be displayed as unavailable in the calendar. If you provide me with the URL to an example page in a private reply, I will gladly check this matter for you.

    Regards,
    Andre

    in reply to: Processing PayPal payment for added payment #1082913

    Hello Carl,

    I would kindly ask that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Search results showing all rooms #1082911

    Hello Klemens,

    The workaround may still work in your case, let’s try it with your example:

    – set the adults number in accommodation to 10
    – set the children number in accommodation to 16
    – set the total capacity in accommodation to 16

    This will make sure the maximum of 16 guests can book a stay, however, not more than 10 adults.

    – create two attributes: “adults” and “children”
    – generate their terms (1,2,3,4,5,6,7,8,9,10 for adults and 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16 for children) and assign them all to the accommodation type in question

    This will have the accommodation type appear in search results when your guests are looking to book a stay for 1-10 adults or/and 1-16 children.
    Let me know if this makes sense.

    Regards,
    Andre

    in reply to: Display Single Accommodation Type Book button #1082907

    Hello Lee,

    It should be similar to editing with Elementor:
    – install MotoPress & Divi Integration add-on
    – enable the Developer Mode under Accommodation ->Settings
    – make sure Accommodation Types are enabled for editing in Divi settings

    You will be able to set any desired layout/template for accommodation type pages after that. Please note that you will need to insert availability calendar and booking form shortcodes:

    [mphb_availability_calendar]
    [mphb_availability]

    The ID’s of accommodation types should be fetched automatically for each accommodation type.

    Regards,
    Andre

    in reply to: Moving Booking Calendar & Form Above Description #1082253

    Hello Linda,

    Overall it is possible. You will need to use remove_action to get rid of both calendar and booking from from single accommodation type pages, then create a copy of theme single.php file located in your theme directory and rename it to single-mphb_room_type.php. In the copied file find the the_content(); part and add the following code before it:

    echo do_shortcode('[mphb_availability_calendar]');
    echo do_shortcode('[mphb_availability]');

    This should work.

    Regards,
    Andre

    Hello Maurice,

    Thank you for your feedback, I will make sure to share it with our developers.
    As for the max_input_vars, yes, it is set directly on your server. I would recommend to contact your hosting provider directly regarding this matter, they should be able to assist.

    Regards,
    Andre

    in reply to: Limit to only one room booking (from search results page) #1080988

    Hello Margaret,

    I am afraid I did not quite get your point. Could you kindly rephrase or provide more details on what you are trying to achieve?

    Regards,
    Andre

    in reply to: Horizontal Search Form Elementor Issue #1080987

    Hello Robert and Ashleigh,

    Please note that we have recently released the update for the Hotel Booking & Elementor Integration add-on, which allows to set horizontal style to the Search Availability Form widget directly in the widget settings. We have added all the required options to the widget, so you will not need to use CSS classes anymore.
    We have updated the aforementioned article, kindly check it to learn how the updated widget works now: https://support.motopress.com/hc/en-us/articles/360042564512-Horizontal-Search-Form-for-Booking-plugin-in-Elementor.

    Regards,
    Andre

    in reply to: Import Reservations from Wheelbase to Hotel Booking #1080900

    Hello Nancy,

    Unfortunately, there is no option to import bookings from other platforms, other than synchronizing external calendars with the Hotel Booking via iCal. Adding bookings to the plugin manually will indeed take much time, so as an easier option you may block your accommodations for booked dates under Bookings ->Booking Rules, unless you need external bookings to be “physically” present in your dashboard.

    Regards,
    Andre

    in reply to: Page builder options – Gutenberg vs Elementor #1080891

    Hello there,

    The Campterra theme is mostly built via Elementor, so you will need it in order to keep pages layout in tact.
    Basically, you may use any of our hotel themes,as the functionality is the same in all of them due to the Hotel Booking plugin. Such themes as Booklium and Luviana are built via Gutenberg. There are also other themes that do not use Elementor, e.g. Villagio and Mountainview.

    At the moment we are not planning to rebuild the Campterra theme using Gutenberg.

    Regards,
    Andre

Viewing 15 posts - 946 through 960 (of 1,926 total)