Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello Ryan,
Unfortunately, there is no such option in the plugin by default. However, we will take your suggestion into consideration for future plugin updates.
Regards,
AndreApril 16, 2021 at 4:28 am in reply to: Restrict single person booking on specific accommodation types #1106838Andre Flores
ModeratorHello there,
Thank you all for your up-votes, I have added them to the feature request.
Regards,
AndreAndre Flores
ModeratorHello Shivani,
I am afraid I did not quite get your request, the plugin does not provide any user access to the dashboard, are you referring to the admin user interface? If so, there are no settings in the plugin to change it, you will need to either use third-party plugins or perform changes to the code.
Regards,
AndreAndre Flores
ModeratorHello there,
Kindly provide me with temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.
Regards,
AndreAndre Flores
ModeratorThis reply has been marked as private.April 16, 2021 at 4:05 am in reply to: Booking Configuration Help: week, weekend, midweek bookings #1106830Andre Flores
ModeratorHello Joeri,
You should still create two seasons for weekdays and weekends with the following booking rules:
– the weekdays season should allow to check in on Monday and check out on Friday with min-stay and max-stay set to 4 nights,
– the weekend season should allow check in on Friday and check-out on Sunday and Monday with min-stay set to 2 nights and max-stay set to 3 nightsIf there is still no luck, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreApril 16, 2021 at 3:06 am in reply to: So many problems (not mobile responsive, not CSS friendly, etc) #1106785Andre Flores
ModeratorHello RoseAnn,
The Booklium theme indeed appears to be responsive. In order to take a closer look at the issues you are facing I would kindly ask that you submit a request to our Help Desk.
Regards,
AndreAndre Flores
ModeratorHello Mathieu,
The product name is used on the WooCommerce Checkout page, as well as the order received WooCommerce email, check below screenshots:
https://prnt.sc/11ig29y
https://prnt.sc/11ig350Regards,
AndreAndre Flores
ModeratorHello Marco,
Thank you for explaining the issue in more details. At first I thought you were referring to the backend booking. I have checked booking on the front-end and was able to replicate the issue you are referring to. I have passed the request for further investigation to our developers. Once I receive any feedback from them, I will immediately let you know.
Regards,
AndreAndre Flores
ModeratorHello Carol,
Since the plugin is built in Villagio theme you have purchased, you should make sure to update the theme to the latest version first (v. 1.8.3). Once it is done, you will be able to update the Hotel Booking plugin itself. If you have the Pro version of the plugin activated, you should deactivate the Lite version, as it will be no longer required. All the settings and data will remain in tact.
Regards,
AndreAndre Flores
ModeratorHello Mario,
The Hotel Booking plugin allows syncing availability only, which means no other data is imported, e.g. rates, customers’ data etc.
Starting from Hotel Booking v. 3.9.6 the imported bookings are marked with another color in the booking calendar. Besides, when you hover such bookings you see a note that the booking was imported from external calendar.Regards,
AndreAndre Flores
ModeratorHello Ash,
You should check the Elementor widget settings and make sure the margin it set to: 0 0 0 0: https://prnt.sc/11fvr73.
Regards,
AndreAndre Flores
ModeratorHello Shivani,
Your request is already taken care of by one of our technical support agents, kindly expect further directions in ticket #37572.
Regards,
AndreAndre Flores
ModeratorThis reply has been marked as private.Andre Flores
ModeratorHello there,
Thank you for reporting the issue, I have passed it for further investigation to our developers. Once I receive any feedback from them, I will immediately let you know.
Regards,
Andre- AuthorPosts