Andre Flores

Forum Replies Created

Viewing 15 posts - 751 through 765 (of 1,926 total)
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  • in reply to: Pre-populate date picker #1106839
    Andre Flores
    Moderator

    Hello Ryan,

    Unfortunately, there is no such option in the plugin by default. However, we will take your suggestion into consideration for future plugin updates.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    Thank you all for your up-votes, I have added them to the feature request.

    Regards,
    Andre

    in reply to: Search form does not work #1106836
    Andre Flores
    Moderator

    Hello Shivani,

    I am afraid I did not quite get your request, the plugin does not provide any user access to the dashboard, are you referring to the admin user interface? If so, there are no settings in the plugin to change it, you will need to either use third-party plugins or perform changes to the code.

    Regards,
    Andre

    in reply to: Displaying my logo correctly in the header #1106835
    Andre Flores
    Moderator

    Hello there,

    Kindly provide me with temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: Featured image not loading #1106833
    Andre Flores
    Moderator
    This reply has been marked as private.
    Andre Flores
    Moderator

    Hello Joeri,

    You should still create two seasons for weekdays and weekends with the following booking rules:

    – the weekdays season should allow to check in on Monday and check out on Friday with min-stay and max-stay set to 4 nights,
    – the weekend season should allow check in on Friday and check-out on Sunday and Monday with min-stay set to 2 nights and max-stay set to 3 nights

    If there is still no luck, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello RoseAnn,

    The Booklium theme indeed appears to be responsive. In order to take a closer look at the issues you are facing I would kindly ask that you submit a request to our Help Desk.

    Regards,
    Andre

    in reply to: Feature Request: SMS notifications #1106782
    Andre Flores
    Moderator

    Hello Mathieu,

    The product name is used on the WooCommerce Checkout page, as well as the order received WooCommerce email, check below screenshots:

    https://prnt.sc/11ig29y
    https://prnt.sc/11ig350

    Regards,
    Andre

    in reply to: Coupon code does not decrease the amount of deposit #1106094
    Andre Flores
    Moderator

    Hello Marco,

    Thank you for explaining the issue in more details. At first I thought you were referring to the backend booking. I have checked booking on the front-end and was able to replicate the issue you are referring to. I have passed the request for further investigation to our developers. Once I receive any feedback from them, I will immediately let you know.

    Regards,
    Andre

    in reply to: How to update Hotel Booking Plugin ? #1106052
    Andre Flores
    Moderator

    Hello Carol,

    Since the plugin is built in Villagio theme you have purchased, you should make sure to update the theme to the latest version first (v. 1.8.3). Once it is done, you will be able to update the Hotel Booking plugin itself. If you have the Pro version of the plugin activated, you should deactivate the Lite version, as it will be no longer required. All the settings and data will remain in tact.

    Regards,
    Andre

    in reply to: Synced Bookings not showing in export. #1106051
    Andre Flores
    Moderator

    Hello Mario,

    The Hotel Booking plugin allows syncing availability only, which means no other data is imported, e.g. rates, customers’ data etc.
    Starting from Hotel Booking v. 3.9.6 the imported bookings are marked with another color in the booking calendar. Besides, when you hover such bookings you see a note that the booking was imported from external calendar.

    Regards,
    Andre

    in reply to: Albatross Search Availability Form #1106049
    Andre Flores
    Moderator

    Hello Ash,

    You should check the Elementor widget settings and make sure the margin it set to: 0 0 0 0: https://prnt.sc/11fvr73.

    Regards,
    Andre

    in reply to: Search form does not work #1106037
    Andre Flores
    Moderator

    Hello Shivani,

    Your request is already taken care of by one of our technical support agents, kindly expect further directions in ticket #37572.

    Regards,
    Andre

    in reply to: Albatross theme colors #1106031
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Cannot book same service twice #1106020
    Andre Flores
    Moderator

    Hello there,

    Thank you for reporting the issue, I have passed it for further investigation to our developers. Once I receive any feedback from them, I will immediately let you know.

    Regards,
    Andre

Viewing 15 posts - 751 through 765 (of 1,926 total)