[Andre Flores]

Hello there,

Imported bookings are not displayed under All Bookings list by default, you may easily see and check them under Bookings ->Calendar tab – this will allow to find out when the next guest from imported bookings arrives.
We do have developing a dashboard containing all the necessary information about bookings in our plans. I have recorded your contact information, so once the feature is developed and implemented, I will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello there,

Unfortunately, there is no option to request payment for imported bookings, as their price is zero and you are unable to edit it without the possibility to edit the booking itself.
We will definitely take your suggestion into consideration and in case there are more requests from other users, we might consider implementing such option in one of the plugin future releases.

Regards,
Andre

[Andre Flores]

Hello there,

You are most welcome, I am glad I could help.
Thank you for your feedback, we will take your suggestions into consideration for future plugin releases.

Regards,
Andre

[Andre Flores]

Hello Felipe,

You are always welcome.
How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about it at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

Regards,
Andre

[Andre Flores]

Hello there,

This can be easily achieved via Bookings ->Booking Rules ->Block accommodations option: https://prnt.sc/11snl4v.

Regards,
Andre

[Andre Flores]

Hello Craig,

Basically, it is possible to sync Hotel Booking and Booking.com calendars using directions from this article.
However, as far as I know Booking.com does allow synchronization of properties with a single item assigned to it only, which means if you have more than one item under some property, the option to import/export will not be available for such property. I would recommend that you also contact Booking.com team to get more information regarding this matter.

Regards,
Andre

[Andre Flores]

Hello there,

The issue was resolved in the latest Notifier plugin updates: v. 1.0.1, Oct 15 2020 and v. 1.0.2, Oct 27 2020.
I would recommend that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at your issue.

Regards,
Andre

[Andre Flores]

Hello Brent,

1. By default, when creating an accommodation type, 1 accommodation is automatically generated along with it, as there is no sense to have an accommodation type without accommodations assigned to it: https://prnt.sc/11skphw.

2. Unfortunately, we do not have a developer documentation for the Hotel Booking plugin, however, we do have such a feature request and are currently collecting a feedback from our users regarding this matter. I have added your up-vote to the feature request as well and in case there are more requests from other users, we might consider creating documentation for developers.

3. Currently there is no other option to import data to the Hotel Booking plugin, but via .XML file. Please note that there is an option to duplicate rates, so you will be able to create a new season and then duplicate your rates and change the season they are applied to and the price (if needed) inside of the duplicated rates: https://prnt.sc/11slfn0.

I am following your concerns and indeed some effort is required in case you have a structure with large number of accommodation types/accommodations with different rates. I am afraid for now the only way to set up the plugin is by doing so manually via available plugin options.

We will take your suggestions into consideration for future plugin updates though, thank you for your feedback.

Regards,
Andre

[Andre Flores]

Hello RoseAnn,

Thank you for your feedback, it is much appreciated. I have added your up-vote to the feature request.

Regards,
Andre

[Andre Flores]

Hello Fenton,

I assume you are trying to include several ID’s in the [mphb_availability_calendar] shortcode, which will not work, as only one ID is accepted in the shortcode. If you would like to have several accommodation type calendars displayed on the same page, you will need to add a shortcode for each of them.

Regards,
Andre

[Andre Flores]

Hello Patricia,

You may hide it via CSS, simply add the following code under Appearance ->Customize ->Additional CSS:

.mphb-rooms-quantity-wrapper.mphb-rooms-quantity-multiple {
	display: none;
}

Regards,
Andre

[Andre Flores]

Hello Mark,

Dates can be selected in the booking form only, not in the availability calendar. The availability calendar is used to let your guests know which dates are available and which are not.
We do have a feature request to allow booking process directly in the availability calendar and I have added your up-vote to it as well. In case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Felipe,

Unfortunately, there is no such option in the plugin, if you set the deposit to be charged it will be charged for all the bookings made on your website regardless of the total order price.
We will take your suggestion into consideration though for future reference, thank you for that.

Regards,
Andre

[Andre Flores]

Hello Michele,

The request is already under our developers’ investigation, once there is a solution I will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello Valerio,

It looks like a conflict with one of the additional plugins/scripts you are using on your website, as when the Developer’s Tool console is opened in the browser (F12) navigation arrows start working. I would recommend deactivating additional plugins you have got and then activating them one-by-one to find out which one exactly causes the issue.

Regards,
Andre

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