Andre Flores

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Viewing 15 posts - 571 through 585 (of 1,932 total)
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  • in reply to: Any way to display an availability calendar? #1137151

    Hello John,

    The feature has not been yet selected for development, since it has not been popular to the date. We still continue collecting feedback from our users and will consider this feature in case there are more requests from them.
    Anyone else, who also needs this feature, feel free to let us know by commenting below.

    Regards,
    Andre

    in reply to: Feature Request – Select Accommodations #1137136

    Hello Nejc,

    Thank you for your up-vote, it has been counted 🙂

    Regards,
    Andre

    in reply to: Show the lowest price possible #1136512

    Hello Mathieu,

    The base price is displayed on the front-end by default, so you should set the base price as $123.17, so it is displayed as the lowest price. The variable pricing is used to calculate the price depending on number of guests, it does not affect the price displayed on the front-end as the lowest one.

    Regards,
    Andre

    Hello there,

    Unfortunately, there is no such option in the plugin by default. As an option you may try synchronizing Accommodation A with Accommodation B as it is described in the workaround from this article.
    We do have a similar feature request and I have added your up-votes to it as well. In case there are more requests from other users, we might consider implementing such an option in future plugin updates.

    Regards,
    Andre

    Hello Thomas,

    The guests number in the availability search form is displayed in ascending order by default, perhaps you would like to make it ascending? Unfortunately, there is no such option in the plugin and no easy way of achieving this, as it will require custom JavaScript coding.

    Regards,
    Andre

    Hello Daniel,

    You should check the AirBnB export link and make sure blocks are included in it. If they do and still do not appear in the Hotel Booking calendar, you should check the sync logs under Calendar Sync Status to find out whey they are not being imported, perhaps their dates are partially blocked by other bookings made directly or imported to your website.

    Regards,
    Andre

    in reply to: Images in slider are missing #1136478

    Hello Panagiotis,

    I have checked your website and images are displayed in the slider. Let me know if you have managed to resolve the issue already.

    Regards,
    Andre

    in reply to: Allow syncing overlapping bookings #1136417

    Hello Jindřich,

    From your description it works properly, as you can not book the whole property, when even a single date is booked for one of three apartments.
    Booking can not be imported to an accommodation in case any of the booked dates is occupied by another booking, you may only block the whole property in case all the dates are free to book.

    Regards,
    Andre

    in reply to: check-in /check-out dates: Availability Form #1135177

    Hello Byron,

    There may be a conflict with other plugins you are using. Try temporary deactivating them and checking whether the datepicker pops up. If the issue persists, provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: [mphb_payment_request_checkout] layout issue #1135176

    Hello Maurice,

    You may add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-payments-table {
    	border-collapse: collapse;
    	margin: 0 0 1.5em;
    	text-align: left;
            width: 100%;
    }
    .mphb-payments-table td, th {
    	padding: 1rem 1.25rem;
    	border: 1px solid #ededed;
    }
    .mphb-payments-table th {
    	font-weight: 600;
    }

    Regards,
    Andre

    Hello Maurice,

    The booking ID is displayed on the Booking Confirmed page, as well as sent to your guests’ email after they book a stay. This makes your guests aware of what their booking ID is.
    We will take your suggestion into consideration for future plugin updates though, thank you.

    Regards,
    Andre

    Hello Maurice,

    You may hide the button by adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb_sc_payment_request_checkout-submit-wrapper.mphb_sc_checkout-submit-wrapper {
    	display: none;
    }

    Regards,
    Andre

    in reply to: Delayed Calendar Sync #1135172

    Hello Rachel,

    I have installed the WP Crontrol plugin and it looks like there is an event which overrides standard synchronization event – it is called mphb_ical_sync_cron and set to run every 5 minutes. Unfortunately, there is no way to remove that event due to the following error:

    The cron event mphb_ical_sync_cron could not be found.

    I would recommend that you contact your server administrator to have that event removed. After that you will need to schedule a new synchronization using Clock option under Accommodation ->Settings – this should resolve the issue.

    Regards,
    Andre

    Hello Cindy,

    The issue is the Hotel Booking plugin Payment status depends on the WooCommerce Order status, and the Booking status depends on the Payment status in its turn. First of all you should resolve the issue with Authorize.NET setting WooCommerce order to Failed status and then to Complete one – this what causes the plugin Payment status to fail, as well as the Booking due to the failed payment status.
    Statuses are passed immediately and there is no way to add a delay to the process. Try testing booking with other WooCommerce payment gateways to find out whether the issue persists.

    Regards,
    Andre

    in reply to: Request does not pass security verification. #1134310

    Hello Jo,

    The issue mostly likely occurs due to cached and out-of-date WordPress ‘nonces’ (WordPress security tokens). Usually nonce is valid for 12 hours, so you may try to set the time less than 12 hours. For example, you may set 10 hours as it is recommended in the following article: https://docs.wp-rocket.me/article/975-nonces-and-cache-lifespan. Here is another helpful article on this matter: https://wpbookingcalendar.com/faq/request-do-not-pass-security-check/.

    Regards,
    Andre

Viewing 15 posts - 571 through 585 (of 1,932 total)