Andre Flores

Forum Replies Created

Viewing 15 posts - 256 through 270 (of 1,932 total)
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  • in reply to: Make room services mandatory #1197205

    Hello Buce,

    Make sure to set the Limit option to “1” in order to have the fee charged once per the whole stay: https://prnt.sc/1vb8nn5.

    Regards,
    Andre

    in reply to: Calendar Sync stuck on “waiting” #1197204

    Hello Daniel,

    Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Wrong behaviour of search results #1193331

    Hello Martin,

    You have lost changes after plugin update as you performed them directly in plugin files, so you will need to perform them once again. As an option you may back-up edited file and replace the original file with it after each update, until there is a solution.
    I have passed the request for further consideration to our developers, if we receive more similar requests from other users, they might consider allowing such a possibility in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Woocommerce Payment vs HB Woocommerce Payments #1193329

    Hello Jean,

    In order to be able to integrate payments available in WooCommerce to the Hotel Booking plugin, you should install WooCommerce Payments add-on for Hotel Booking. Apart from this add-on and WooCommerce plugin itself, no other plugins are required. Kindly check the following video on how to set up WooCommerce Payments add-on: https://youtu.be/9R0Jkf2-aww.

    Regards,
    Andre

    in reply to: Unable to install Plugins in Booklium #1193328

    Hello Jain,

    The issue is caused by the fact our account at WordPress.org is temporary suspended. This does not affect our themes or plugins in any way, however, does not allow installing some plugins directly from WordPress.com repository. We have already updated our themes and included plugins in their packages. Kindly activate the theme license under Appearance ->Theme License to be able to update the Booklium theme. Once it is done, you will be able to install plugins easily. If there is still no luck, let me know so I provide you with plugins archives via email to install manually.

    Regards,
    Andre

    in reply to: No accommodations found #1193327

    Hello Jacques,

    Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.
    Also specify exact seasons you are facing issues with.

    Regards,
    Andre

    in reply to: No accommodations matching criteria. #1193300

    Hello Dimitrios,

    The issue is already taken care of in ticket #42830, kindly expect an email with further updates regarding this matter shortly.

    Regards,
    Andre

    in reply to: How to add custom fields to the “Add accomodation type interface” #1193294
    This reply has been marked as private.
    in reply to: Edit Booking / Checkout form #1193151
    This reply has been marked as private.
    in reply to: Error message when payment request sent #1193136

    Hello Robert,

    If you use the confirmation “By admin manually” mode, then there is no option to charge your guests the deposit. Once the booking is approved by the admin, the link to pay the full booking price will be sent to a guest. For more details on how the payment request works with different confirmation modes kindly check this page.

    Regards,
    Andre

    in reply to: Feature request: more permissions for users not Admin #1193131

    Hello Michele,

    Our developers are currently working on developing and implementing this feature to the plugin. It takes some time as we are willing to develop a complete feature with different user roles, which can be used by the property owner to delegate responsibilities in a nice manner.
    There is no exact time frame for the feature release, unfortunately, however, I am sure it will be included in the plugin in the near future.

    Regards,
    Andre

    in reply to: How to add Google Map widget to every single apartment page on BOOKLIU #1193128

    Hello Giovanni,

    Unfortunately, there is no such option in the theme/plugin by default. You may insert the map directly to the accommodation type description using one of the options described in this article.

    Regards,
    Andre

    in reply to: How to change the divider line that appears in aquentro theme? #1193126

    Hello Paola,

    The divider line appears to be an image, which can be changed via Elementor: https://prnt.sc/1u7fsjp.
    Let me know if you need further assistance with this matter.

    Regards,
    Andre

    in reply to: Invoice has no tax informations #1193125

    Hello Felix,

    Tax information is included in invoices by default, you should make sure to set up your taxes under Bookings ->Taxes & Fees, so they are displayed in an invoice.

    Regards,
    Andre

    in reply to: I have a problem with reservations spread over 2 seasons #1193124

    Hello Eric,

    Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I could take a closer look at the issue and provide a solution.

    Regards,
    Andre

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Viewing 15 posts - 256 through 270 (of 1,932 total)
1 2 3 … 17 18 19 … 127 128 129